Captain Obvious ✭✭✭

Eh, I have this sneaky suspicion that, at the end of the day, none of this really matters. I've been a Bitdefender subscriber since 2014, nearly 10 years, and guess how often I've used their password manager (or "wallet" or whatever silly name they want to call it)? Would you believe a grand total of zero? That's because,…

Actually, after searching around, I did find one. Apparently, not only does Comodo Internet Security (their highest tier PC security suite) come with a widget, it's quite extensive: https://help.comodo.com/topic-72-1-451-4704-the-widget.html

Don't forget to send customer support an email: https://www.bitdefender.com/consumer/support/ They're not going to bring it back unless we affect the volumes of their emails.

I think you accidentally deleted the petition. Alternatively, we Americans typically use https://www.change.org/ as our primary petition website.

I don't understand the language of that website.

Blow it out your rear end Flexx! You have got to be the single most annoying, condescending, and useless member of these forums! Just stop posting already! Multiple people (even some in this very thread) have complained about you, and now I am too. So just stop.

Don't forget to send this message to customer support themselves: https://www.bitdefender.com/consumer/support/ They won't actually do anything unless they start receiving emails by the dozen!

Don't forget to email customer support: https://www.bitdefender.com/consumer/support/ They won't take us seriously if we don't flood them with angry emails.

Not before emailing Customer support! Go here and send them an email: https://www.bitdefender.com/consumer/support/ If enough people do it, then at least we will accomplish annoying them with a flood of angry emails if not actually getting them to consider re-introducing the Widget back!

So what you're saying is that we need to flood the support email with angry messages if we're going to have any hope of getting the widget back. Gotcha. 🙂

And the forced upgrade just kicked in. Now I'm mad. WE WANT THE WIDGET BACK!

We did have checkboxes at one point! Remember those? Back in the day (we're talking Bitdefender 2014/2015), there used to be checkboxes in front of items that could be added to the exceptions lists! That way, you could just check 20+ things in a row and add them to the list really fast! I wish they would bring back the…

"If I do not have any local email clients, why does anitspam default to on?" Because it does not hurt to have this turned on. If you have no email client installed, then the antispam feature does nothing. "If I already have 1Password or LastPass (at least), why does password manager default to on?" In case you wanted to…

Well, ain't that just a kick in the crotch? ☹️ Thanks for the reply anyways.

On 10/16/2019 at 7:32 AM, Roxana G said: Hi, As mentioned before, please provide us the ticket number. It seems like the Bitdefender support team has combined the email I sent with another open ticket that I have with Bitdefender. I found the message that I sent attached to ticket #2019092903570002.

On 10/10/2019 at 7:15 AM, Roxana G said: Hello, Yes, the email address bitsy@bitdefender.com is correct. Please try again to open the ticket. I have resent the email.

13 hours ago, Roxana G said: Hi, Please provide us the ticket number. Funny thing. I didn't get an automated reply. Are you sure "bitsy@bitdefender.com" is the correct email address I should have sent it to? Having contacted customer support for years, I've literally never seen that address until now. Usually it's…

On 9/30/2019 at 6:57 AM, Roxana G said: Hi, We need some logs to further investigate this situation. Please generate a Support tool log and send it at bitsy@bitdefender.com: -Open Windows Explorer -Navigate to C:\Program Files\Bitdefender\Bitdefender Security -Run as administrator supporttool.exe -Select the issue category…

On 4/21/2018 at 10:05 AM, FrostyBC455 said: I have to dig into the logs of BD to find out what exactly it did. Could you tell me what logs you opened, and where exactly in the computer file system they are located? Thank you.

34 minutes ago, _chaos_ said: It is sad to see that somebody still uses this crapware.. The product is worse than any kind of "real" malware. It wasn't always this way. I started using Bitdefender 6 years ago, and back then it was hands down the best anti-virus software on the entire market. It was stable, bug free,…

On 4/20/2018 at 12:33 PM, Golota said: My guess is that it has to do with BD trying to take control of network traffic. I KNEW IT!!! After an update that required that my computer be restarted, I've been having weird network issues (but particularly with IPv6). I've been emailing my VPN provider and sending them logs.…

17 hours ago, columbo said: I agree with you that's pretty much what I said in my post. I maybe was just a little vague, "privacy concerns and 3rd party vendors" but if I want to help here I think I need to be a bit more diplomatic. Who knows what went into the decision making as far as BD choosing Hotspot Shield for their…

14 hours ago, columbo said: I tend to agree with Rampant on this one. Bitdefender VPN (Hotspot Shield) is a service they're providing, take it or leave it. At least it makes BD users aware of that option, and in my case to maybe do some research on their own as far as this type of protection. Regarding the privacy concerns…

Absolutely nobody is going to comment on the fact that Bitdefender VPN is powered by Hotspot Shield? Nobody? We're just going to leave that hang there? Come on guys, I expect more of you.

On 3/27/2018 at 12:49 PM, Golota said: I'm about to go the same route. I have completely lost faith in BD. 6 months have past and still struggling with the bug. Some apps (to me it's VPN) are just incompatible with BD and there is no fix. Last response from support cam 1,5 months ago, despite my repeated inquiry. This is…

So it's almost 2017, and Bitdefender still hasn't fixed this problem. Why is that?

I highly suggest you contact them about this through their email form found here: http://www.bitdefender.com/support/contact-us.html Although they do try to make an effort to respond here in the forums, they don't always reply to every single post. The best way of making this issue known to them is contacting them…

If this then Where the Support Team are sleeping? They're not sleeping. I just opened up a ticket to specifically time the response. They responded to my inquiry in about 5-and-a-half hours that very same day. That's excellent response time if you ask me. So I must ask you, did you actually send them an email yet; or is…

2. Web site login not working, Enter login info and submit but page loading take log time and still are not logged on. 3. mozilla firefox get addons page are not loading. This issue happened, if bitdefender parental control installed on the PC. I didn't understand that where are the still sleeping the bitdefender Support?…

Before I test out your theory, it's already been like a week, and haven't gotten a response from customers service D: well I'll be back later to answer you on the new theory! You could always try sending them another email. Remember: If you did not get an "auto-generated" confirmation email with a ticket number, then your…