Mike_BD admin

Hello @Riju and welcome to our Community. Additionally to @Gjoksi 's suggestions, you will most likely need to fully update/ patch your W7 to latest Microsoft releases. cheers, Mike

Hello @Periklis and thanks for posting in our community. It's indeed a FP and we'll whitelist it today. cheers, Mike

@Scott , winter is coming, that's "hunting season" in the community for you, isn't it ? 😎

Keeping the headlines, consecutive wins..nicely done!

Flexxing those community muscles back into shape 😊

it was too quiet :)

Hello @BlofeldsCat and welcome to the Community! I assume you're using a consumer solution, not the enterprise one, and when you're saying "the cloud site" you're referring to Bitdefender Central? If that's the case, we don't have any red flags in our Support regarding this kind of behavior. However, your feedback is well…

Hi @Guilhermesene I've checked, we don't have a red flag on this. Most likely it is windows related, but going to Support as @Gjoksi suggested is the best approach right now. cheers, Mike

Hello @ROC64 and welcome to our Community! Bitdefender Central (web and mobile apps) is a great device management tool and plans are only to make it better. What would make you believe we plan on discontinuation? cheers, Mike

Hello @Piero G , welcome to our Community and thanks for sharing your ideas here. Although HarmonyOS is actually a "splinter" from Android, it's basically a stand-alone OS and would require separate development. So it is not in our immediate plans. Cheers, Mike

MOVED to Enterprise

Hello @Todd_S , Kindly asking to contact our Support Team here: https://www.bitdefender.com/consumer/support/ cheers, Mike

@aganea we've managed to repro, thanks a lot for sharing this with us. Indeed, while the situation might be relevant for only a handful of users, it's still relevant for our product as a whole and I confirm dev team is currently working on it.

Thank you @Gjoksi , nothing to add, sir, nothing to add to what has been already said.

Hello @Silvio.M and welcome to our Community! You need to be a little more specific than that. A short checklist before trying to see what's behind this issue you encounter: -a full and complete uninstall of the old AV solution that you had -try uninstall + reinstall Bitdefender -see what processes load up your CPU and/ or…

Hello @ROBBLEAU , Kindly asking to access your Central account, remove the device, uninstall & then reinstall Bitdefender. cheers, Mike

Hello @aganea , Which instance of bdservicehost is : services\bdshieldsrv_config.json (vsserv) or services\bdauxsrv_config.json (bdauxsrv) ? What are the LLVM tests doing? And in what situation would a user use them? cheers, Mike

Hello, @GEGE 13 , what was the answer in Support? Also, can you leave here your ticket number, so I can follow up on it? cheers, Mike

Hello @Nathanial4 , dev teams are working on this, but I cannot pinpoint a clear date, at this moment. cheers, Mike

This should be solved by simply reinstall BMS on your phone. The other issue is indeed related to the Android updates, as @Gjoksi mentioned.

@Scott a sneak preview/ info can be "leaked" here, ofc :) But release notes will make it official, indeed. Mike

Hello @Kempie and welcome to the Community, We are aware of this behavior and we are working on it. It's caused by android updates (visible, on demand , or non-visible, pushed by the OS itself) which causes , in some cases, the web protection. You don't need to reinstall the app, but you do need to manually disable the…

It does not take "full control", but indeed needs your permission.

For when and if we will have a Community Summit when we all meet in person :)

Hehe, see, @Nunzio d'Abbruzzo , your patience and resilience finally paid off :) #essereFerrari

Welcome! Also, in this transition, we would very much encourage you to provide honest feedback (good or bad) upon using our products. Mike

@Ironbuket let's agree to disagree on some of the points you've made. This is a community, not a press conference and our intent is to be transparent, authentic and always open to hear the Voice of Customer. Anything besides swearing and spam is allowed. We want your unfiltered opinion(s). We are aware and assumed that in…