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Are you talking about the bitdefender free edition for 2016 ? Can you please try to download this one and update it https://www.bitdefender.com/solutions/free.html, I think this is the 2017 version of bitdefender free edition. Much better also if you fully remove the bitdefender 2015 and then try to install the bitdefender…
For more questions regarding about the activation email please follow this process. Please sign in on this link https://my.bitdefender.com/en_us/my/#page=main.login But for the security purposes of your account much better if you contact them through chat support, honestly they are very helpful anyway.…
When I double check the quick scan function of Bitdefender it scans the c:\windows folders and c:\programfiles I also click the quick scan from the Bitdefender homepage but so far no other ongoing issues. Let me now if you have other questions.