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How to access/manage the Quarantine?
How to access/manage the Quarantine? The official guide located at the following address (https://www.bitdefender.co.uk/consumer/support/answer/88387/) and also posts on this forum all indicate that the quarantine is accessed by: Protection -> Antivirus -> Settings -> Manage Quarantine My BitDefender client doesn’t have…
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Unscheduled scan runs 1Hr after system start-up (every time)
Internet Defender (5 Device, 3Yr licence) Windows 10 Pro (build 19043.1586) Ryzen 5800x, 32GB RAM, 1xNVMe (OS), 1xSSD, 3xHDDs I have already posted this fault on Reddit and also had some back and forth with email support. Someone else has replied on Reddit that they have the same issue, and we have both narrowed it down to…
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How to disable the 'activate automatic profiles' popup?
How do I disable the repeated popup prompts for ‘Boost your devices profile, activate automatic profiles’? I have 'Special Offers' off in the settings I have 'Recommendation notifications' off in the settings Bit Defender Internet Security, Build 26.0.34.145 Thanks
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BD client is regularly waking sleeping mechanical drives for no reason?
At this stage, this is only a possible BD fault. I’ve not conclusively proven this is caused by BD (yet) I have two large mechanical drives which are set to sleep after 10mins. They don’t contain programs or anything that should regularly be accessed. I can sometimes go a whole week without accessing any data for them, but…
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'Update check interval' schedule is being ignored
BitDefender Internet Security (Paid version), Build 26.0.27.90, Engine version: 7.92916 Windows 10 Pro 21H2 19044.2006 I have automatic updates ON and Silent updates OFF, as part of long running problem I have had with engine updates disconnecting me from remote desktop sessions (but that isn’t what I’m reporting here).…
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BD Episode 2: The Return of the Forced Scans
Some of you may be aware of the forced drive scans which plagued the client in early 2021. Scans would run one hour after every time you booted up your system and would go through reading all your drives and files using up CPU and thrashing physical drives (100% usage). These scans also completely ignored any exception…
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Allow more control with client auto updates
Can you add a way to allow updates of definitions automatically, but prompt users separately to allow the software updates to install? At the moment there is just the single ‘Update automatically’ on/off toggle in the settings For my case, I have two choices: 1. Turn off update automatically and be pestered all day with…
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What is going on with the email BD support staff?
I can understand the delays in responses, I get it your guys are having a heavy workload atm. But what I just experienced seems to indicate that the support system has broken down in some way: I contacted about an issue and had a back and forth over the course of a week or so. Eventually, I was asked to create and upload…
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Unscheduled scan runs 1Hr after system start-up (every time)
Internet Defender (5 Device, 3Yr licence) Windows 10 Pro (build 19043.1586) Ryzen 5800x, 32GB RAM, 1xNVMe (OS), 1xSSD, 3xHDDs I have already posted this fault on Reddit and also had some back and forth with email support. Someone else has replied on Reddit that they have the same issue, and we have both narrowed it down to…
