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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Hiring season = scam season. Fake recruiters are back (and it starts with email)
Hey everyone! I’m Alina, part of the Bitdefender team. I spend a lot of my time digging into online scams (even talking to scammers sometimes), and reporting on the latest tricks used to fool netizens. After a while, you start to notice patterns… and also how quickly these scams spread once they start working. That’s why I…
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New Year, new scams: the biggest fraud patterns emerging in 2026
Online scams continue into 2026 and they are evolving. We’re seeing a noticeable rise in schemes that combine believable impersonation with faster payment methods and mobile-first tricks, making them harder to spot and easier to fall for. This thread pulls together the most common scam patterns showing up in early 2026,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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After BD Update windows startup is lagging and tray icon greyed out
Windows startup is lagging, Bitdefender is greyed and services are not responding after BD Update. I reinstalled Bitdefender, but the bug persists.
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BitDefender VPN and Synology NAS
I have a Synology NAS set up for Time Machine backups, but it seems BitDefender VPN interferes with this setup. Turning on VPN seems to result in the NAS not being available, or failing, when TM tries to access it. SynologyAssistant also cannot find the NAS, when VPN is active. I've tried split tunneling, and a few other…
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How do I view the xml log files from scans in 2026?
I have reviewed posts from 2023 asking the same question, but give a solution that is out of date. I need to retrieve legacy scan logs and print them to a legible formatted report. The posts share that Bitdefender scan log reports saved as .xml files can ne viewed using using Microsoft's IE Explorer. [that] Bitdefender…
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how do I check for social_security_statements_2025 exe scam on my computer
I ran a full scan and it found no issues but I think I may be infected with the social_security_statements_2025 exe virus. Since Bit defender said I was clean should I not worry about it?
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Phone or chat help
Does Bit Defender provide either of these? I need to speak with a live tech.
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over 40gb
Why is my bitdefender over 40 gigabyte? It is the third time I've reinstalling and after few days it gets over 40 gigabyte first time it was over 60gb "windows 11" no idea what to do I'm starting to regret buying bitdefender
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Redirecting
I need assistance on being redirected while using all programs. Every time I select an option I am redirected to a completely different page. I have run full scan and it still does it. I have Windows 11 and I use Edge as my browser. Thank you
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Scam Dashboard changed in the New Mobile Security update 7.7.0
I am running Premium Security and just upgraded the Mobile Security app for iOS. I had an issue with the scan register working and that now seems corrected. However I lost the Scam dashboard that displayed both emails and messages and links. It was the same dashboard that appears on my desktop. It displayed #'s of emails,…
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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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on every banking app i have when i put my login info in my screen flashes or I get kicked off with i
Even on this app i put my email in and when I switch it password it flashes. I tried to confirm my email just now and I was kicked out of Gmail with ip problem.
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Can I use the shredder to overwrite the free space from deleted files
Can I use the shredder to overwrite the free space from deleted files without deleting other files
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B.D, Vpn is showing a false time of connectivity
Right after few secs of connection. plz fix
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Evaluating Hardware-Rooted Defense: TPM 2.0 + Chrome DBSC vs. Session Hijacking in 2026
I've implemented a hardware-rooted security layer using TPM 2.0 and Core Isolation, paired with Chrome's DBSC (Standard/Persistence) flags. How effective is this 'device-binding' approach in preventing cookie-based account takeovers in 2026?
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Account falsely showing up as expired - how to reset?
I have the latest version of the Bitdefender app (27.0.1.263) installed on Windows 10 Home 22H2 64-bit. I have no other antivirus apps installed. I am currently using the Free plan, which to my knowledge does not have an expiration date. Checking Bitdefender Central confirmed that my account is active and my devices are…
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Strange errors after latest update
Hi, This might be a longer than neccesary post, but since I spent my last 48 hours trying to figure out a problem that included chrome, .net environment, Windows encryption settings, router, my NAS (Mail server) and 1 zillion other things, it ended up beeing Bitdefender who needed some exceptions added. This included my…
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Bitdefender has to have Advanced Threat Defense allowed for EA Anticheat
I have been trying to figure out why Battlefield 6 keeps crashing back to the EA App and finally found that if I disable the Advanced Threat Defense it works. But how can I fix it from here to allow that enabled but allow the game to be played? Thanks, Dave
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Family Account silently disables protection during normal operation – triggered by billing changes?
Hi everyone, first of all: I’ve been a Bitdefender customer for more than 10 years and, until this issue, I was honestly very happy with the product. That’s exactly why what I’m experiencing now is such a hard NO-GO. Since switching to a Family Account, my family members repeatedly get silently unsubscribed during normal…
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Bitdefender Premium VPN on Linux Ubuntu 20.04 LTS
Hello i'm using bitdefender total security and using premium VPN on all my phones but i'm using Linux Ubuntu 20.04 LTS and was wondering can i install premium vpn on WINE in linux or can i find premium vpn software for linux ubuntu, thank you :)
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File Shredder says "cancelled" but files are no longer visible and HD space unchanged..
It should've shredded about 10gb of data, but it does not show that it freed up those 10gbs… where would this data be stored and how do I permanently get rid of it?
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Bitdefender Central for Android won't switch to business space
Hey there! I'm new here. I have a small business ultimate plan and can log into my business space on my Android's bitdefender security app on my phone just fine, but when I launch the Android bitdefender central app to monitor all my business devices I see no option to switch to my business space, and it thinks I only have…
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Suspicious WhatsApp Verification-Code Request – Potential Account Takeover Attempt
Summary of the Incident I received a WhatsApp message from the above number claiming to be an acquaintance and stating they were competing for a place in an online training program. They stated that I would receive a 5-digit code via WhatsApp or SMS and asked me to forward it to them so they could “send it to their…
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Meenu Hinduja and Dheeraj Sudan : How do I fix Bitdefender installation errors on Windows?
Hi Everyone, I am Dheeraj Sudan, a UK-based software developer, and I manage a business with my wife, Meenu Hinduja. I’m trying to install Bitdefender on my Windows PC, but I keep running into installation errors. Has anyone faced this before? What steps or solutions helped you successfully install it? Any tips would be…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Where should file bd_config.cfg be located on Windows 11 PC
Yesterday, an icon appeared on my win11 desktop labeled 'bd_config.cfg.' This appears to be some type of shortcut as there is a check mark inside a circle at the lower left of the icon. I tried deleting this, also moving it to the recycle bin. I cannot remove it from the desktop. When I restart Windows this item re-appears…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Application Whitelisting for Malware Protection (macOS)
I am curious to hear the perspectives of the community members on why Bitdefender has chosen not to include application whitelisting (AWL) in GravityZone on macOS to protect against malware. AWL is a proactive technique that implements a “default = deny” and zero-trust security model in which all applications are assumed…
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Does not Bitdefender need to provide bigger file size to submit a malware sample?
Currently, Bitdefender restricts the file size for submitting suspected malware samples to a mere 25 MB. I believe the community should collectively advocate for a substantially higher limit and the integration of a native submission feature directly within the antivirus software. This would allow Bitdefender's malware…
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Unique Virus
Hi Defenders ! i visited a site ( https://librewolf.net/installation/windows/ ) but when i clicked the download here : it tried to download the file through my browser ( chrome ) instead of using internet download manager, but all of the sudden the download process became auto paused. chrome did not download that file (…
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Anomaly Detection
Anomaly Detection appears to be a sophisticated technique used by Bitdefender to detect applications or processes exhibiting suspicious behavior, customized to each endpoint: Our custom machine-learning models used in anomaly detection are trained individually on each customer’s system. This is not a mistake, each system…