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One Of The Worst Customer Service
I had never imagined that supposedly one of best security software products will have such pathetic customer service. Believe me I literary mean it. I have been using Bitdefender Total Security for my laptop for almost an year now. I recently bought new multi computer key to also use the product on my desktop. To activate…
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Double Billing
About 2 months before my subscription ran out I kept getting pop ups for Bitdefender for $29. So I ordered it. Now I get a statement from my Bank saying you took an additional $49.95 to renew. I never gave anyone permission to renew my subscription. I have been told that it is in small print , which by the way is a…
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Anti-malware Sdk 2008, Error While Creating Instance
Hi, I am using BitDefender Anti-Malware SDK for scanning documents in my Project. I am trying to execute the sample program provided with the SDK. My Environment is Linux 64 Bit. I am able the initializing the threat scanner with following code ThreatScanner_Initialize(".", "VALID Licence Key") But in next step while…
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Spam Folder In Outlook 2003
Greetings, Does anyone know if it's possible to change the location of the SPAM folder in Outlook 2003 ??? By default, the "Spam" folder is located under the "Deleted Items" folder. However, I have my Outlook configured to empty the "Deleted Items" folder on exit; which also removes the "Spam" folder. Sometimes, I may wish…
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Vsserv Consuming Cpu
VSSERV.exe is consuming 80% of the resources when it starts up- after 10 minutes or so it goes down to 60% - Overall its giving me a headace as PC is running slow advice tech support? Rgds Deepesh
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Need Help Removing Trojan.generic.4463448
I have bitdefender gamesafe, and i'm having trouble getting rid of this virus please help any help would be appreciated! thanks in advance! BitDefender Log File !!!!! Product : BitDefender GameSafe Version : BitDefender UIScanner v.11 Log date : 01:53:54 17/08/2010 Log path :…
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[resolved] Uninstall Bitdefinder
I cannot uninstall an old version of bitdefinder. The self protection file 'BDSelfpr' blocks the uninstall. I cannot install my 2010 version of bitdefinder until the old version is gone.
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Phconf.ini Update Problem
Hi I've recently reinstalled the operating system on my Windows XP SP3 laptop and then installed Bitdefender Total Security 2008 and updated the virus engine. Now each time I do a manual update within Bitdefender I notice that the last file it installs/updates is "phconf.ini". It seems to install fine but then when I do…
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Bit Defender Fills Up Hard Drive
Hello, I found the following thread on Google: http://forum.bitdefender.com/index.php?sho...=10050&st=0 I searched in this forum using the search function but could find no other mention of this problem. I wished to update that thread but was not allowed to. I signed up to this forum specifically to report that I…
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Bitdefender Gamesafe Reinstall Error
I installed BitDefender Gamesafe last year with a license key which expired today. I purchased a new key yesterday via the BitDefender account page. Today, when I logged in, BD said my key had expired. So, I associated the new key with my BD GameSafe. However, when I logged in, it continued to say my registration had…
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Bitdefender Gamesafe - Parental Controls?
Is there any way I can get the parental control module for bitdefender gamesafe? When I look in settings > advanced, it tells me that parental controls aren't included. EDIT: I just noticed the free upgrade post. Will I be allowed to upgrade if I'm using gamesafe, and will the 2010 version include parental controls?
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Renewal Of License, Having A 3 Year Subscription
Hello, I have a 3 year subscription on my BD 2008, which purchased early jan 2008. Regularly I get the message that my subscription has expired and the BD logo is grayed out. How can I solve this? Many thanks Best regards Leo
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I Have Bitdefender Gamesafe.
recently I formatted my computer, and i was wondering if i can still use bitdefender gamesafe, i still have the serial key and cd and all or do i have to buy a new one:(...any help would be appreciated! thanks in advance!
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False Positive On X64 - Trojan.fakealert.5 - Bd 2008
Due to a recent update for Windows 64-bit systems it is possible that BitDefender detects several Windows and BitDefender files as infected with Trojan.FakeAlert.5. Following this event, in some instances BitDefender and/or Windows did not work properly anymore (PC failed to boot or certain applications did not function…
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False Positive On X64 Systems
Can we get the same pinned post as the 2009 forum? I'm already aware of the problem and I've seen the main thread on this topic, but some people might not to think to check a different version's forum. Thanks
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Cscript Error Message
BD was recently installed installed and now I have an annoying pop-up window stating that C:\Windows\system\cscript.exe is an invalid Win32 application. The window seems to pop up when ever I open a new program. I have not found a solution that works. This problem did not exsist before BD was installed. I have tried the…
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[solved] Windows Security Alert. Reporting Format In No Longer Supported
Today I received Windows security alert. I'm using BitDefeneder Antivirus 2008 and have still 185 days left on my account to expire. The message I'm receiving: "BitDefender Antivirus is on but reporting its status to Windows Security Center in a format that is no longer supported." This is the alert I'm receiving under…
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[solved] Installer For Antivirus 2008 Build 11.0.17
I want to install BD Antivirus 2008 on another computer. I have two installers: - build 11.0.14: http://img193.imageshack.us/img193/7503/02052010055858.png - build 11.0.17: http://img62.imageshack.us/img62/3455/02052010060059.png The installer for Build 11.0.14 is a self contained 34.88 MB full installer so it should work…
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[solved] Bitdefender Firewall Tdi Filter Driver
Dear All, I am using BITDEFENDEr Total Security 2008 and recently I installed Windows 7 on my computer and I keep receiving the same message. " BITDEFENDER Firewall TDI Filter Driver has one or more known inconsistencies with this window version " In addition, my BITDEFENDER is always showing a red critical alert not…
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[solved] Is There Any Reason To Upgrade To Antivirus 2010?
Because there is no way to automatically transfer all configuration settings from Antivirus 2008 to Antivirus 2010 I want to stay with 2008 version for as long as possible. I've never had a single problem with it and it has intercepted a few threats on my generally clean system. Are there any significant improvements in…
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[solved] How Long Will Bd Support Antivirus 2008?
I'm happy with BD Antivirus 2008 and want to keep using it for some time. How long are definition file updates going to be available for that version?
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Ie8 Stop Working
Anybody can help me how to cure this, my Interenet Expl stop working, after running diagnostics I have his pasted below. Yes, I can use Firefox, but I need IE too. I tried rolled back to IE6, reinstalled IE8, in both cases same result. this is my msg: ================================ HTTP, HTTPS, FTP connectivity info FTP…
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Exe Files Start As Process, But Can't See The Gui
Hi guys, i have a big problem: all my exe files won't start their gui, they can only seen as processes at task manager. exception: Firefox 3.x & IE7 or 8... What i tried: - Hijack, Avast Stinger, Search & Destroy saved latest version, starting install, no gui. - Kaspersky, Panda & Eset Online Virus Scan, Panda: 1 found…
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Bd 8.0 Causing Ie To Crash After Kb955759 Instapped
Microsoft KB955759 recently applied to several PCs running BD Client Pro Plus 8.0.2 and BD is now causing Ineternet Explorer to fail to start, error message is attached. If we STOP the BD Virus Scan Shield service, IE will open properly. If we RE-START the service, IE fails to open. If we REMOVE the update, IE opens…
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Bd2008 Has Completely Jacked My Computer
My Digital Audio Workstation was in storage for several months, when I got it out and hooked everything back up BD went on a rampage.. it has destroyed my OS.. furthermore it would not allow me to do a repair.. and now it wont allow me to do a fresh install as it has leeched into my bios and will not allow the system files…
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Update Error: Callback Abort
BitDefender Antivirus 2008 is not responding. It will not update and gives the error: callback abort. It will not scan. How do I fix this?
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Vsserv.exe High Cpu
Hello, I am using BitDefender Antivirus 2008 and XP home. vsserv.exe uses so much place in my cpu (more than 70%). Could you please inform me if there is a way to fix it? Thanks Feyhan
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Cant Seem To Get Rid Of Exploit.pdf-js.gen
Hello, I use Bitdefender Gamesafe. I recently got this virus Exploit.PDF-JS.Gen, whatever it is, I can't seem to get rid of it can anybody tell me how to get rid of this junk? any help is much appreciated! Thanks in advance:) Product : BitDefender GameSafe Version : BitDefender UIScanner v.11 Log date : 13:56:46 30/12/2009…
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[solved] Windows Firewall
Hi, I'm using Bit Defender Internet Security 2008. I've always been told that running two antivirus programs could generate conflicts, this is the reason why I want the Windows XP SP2 Firewall permanently de-activated. Using the appropriate dialog window, I check the "de-activate" box. Every time I restart my computer, I…
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[solved] Scan One File Only
How can I get BD to scan only one file? BD always scans the registry and Windows folders first, then starts the scan where it's pointed. Many times I'll check a file by saving to A drive, but scanning the registry and Windows folders first is very slow.
