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System Task Last Run Not Updated
I have the Full System Scan set to run every day. When I check the Virus Scan tab the Last Run date is always "Never" though the logs show otherwise. Any ideas? (I've attached a screenshot showing this.)
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Scheduled Tasks Problem
I've been trying to change the schedule for some of the System Tasks but it does not work. Here are the steps I used to reproduce the problem: * Log in with an administrator account * Go to Antivirus -> Virus Scan in the Advanced View * Right-click on any task and select Schedule * Change the schedule to whatever * Press…
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Change Scheduled Av Scan
Some time ago I changed the full system scan time from the original 2:00 am to 6:00 pm. That hasn't worked real well for me so I want to change it to 11:00 pm. I've gone into the schedule menu and changed all of the times that I can find to 11:00 pm. I've looked and cannot find anything scheduled anywhere for 6:00 pm but…
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Licence Problem! Need Help
I have a big licence problem..... I have 3 computers, in the 1 computer my licence have 900 days, in the 2 computer i have 750 days, and in the 3 computer i have 190. days.... WHAT IS THE PROBLEM???? I HAVE A ORIGINAL LICENCE TO HAVE PROBLEMS? I REINSTALED BITDEFENDER BUT HAVE THE SOME PROBLEM! BITDEFENDER IS 2009 NOW I…
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Backup/restore
I am trying to restore a Bitdefender backup from an external drive after doing a clean install of my OS (Vista). When I try to restore files I get the following message, “Exception occurred when open Catalog Set or Backup Set, the error message is: Sorry, the catalog set has been damaged and the job cannot run correctly.…
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Can't Send Emails With Large File Attachments
I have been having a problem sending emails in Firefox since upgrading to 2009 Internet Security. Even with outgoing email scanning and Spam control deselected also tried turning of real time protection (as others have suggested in the forum) I didn't have this problem with the 2008 version. Typically I am having problems…
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Here Is Solution To Update Now Error
Mods sticky this perhaps? A few days ago my BD stopped updating. It would give me an error along the lines of "invalid connections, check proxy, etc..." After reading this forum and searching the web I saw that many others had the same issue and there wasn't any standard fix to the problem (that I could tell). I was a…
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Bd 2009 Firewall Ndis Filter Driver. Is It Necessary?
Hello, i use Vista 64 and have BD Security suite 2009. I have a problem (always had) with that driver. When its activated,i have a 20-30 % chance,that when Vista starts,i have no Internet connection. I need to restart and hope it works after next reboot. The other problems are loss of the internet sporadically ,which…
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Trojan Generic Keeps Reappearing After Being Deleted By Bd
Yesterday, while doing an external scan with HouseCall, I got a BD alert that Trojan.Generic.1607300 was detected and deleted. After doing a scan with BD, the same trojan was found again at C:\windows\Downloaded Installations\{D097E1D4-7C6A-433E-8E01-39733D6629F2}\Acer eDataSecurityManagement.msi=>(Embedded…
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Here's The Solution To Update Failures After Scan Complete
SOLUTION FOUND! I have been debugging an issue for a couple weeks and have finally identified the problem. Because the original symptoms (license expiring every night) mutated over time as BD attempted to fix the problem, I have created a new thread. The original long thread was here:…
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Is There Any Way To Change Bitdefender Settings In A Limited Account?
Like the title says... This is really annoying when I have to switch back and forth between admin and limited accounts just to set the scheduler options, for instance. And the Runas method doesn't do it. There should be a command line option or something, eh?
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Bitdefender Firewall Ndis Filter Miniport Driver
Each time I open my computer a diaglogue box comes up telling me Windows needs to download something.When the download fails a box comes which says Windows attempts to download bitdenfender Firewall NDIS Filter Miniport failed. Each time it says the attempt failed because there is insufficient memory. This does not make…
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Bdselfpr Failed To Start
Hi I have an error on start up (Control Panel - Administrative Tools - Even Viewer) as The BDSelfPr service failed to start due to the following error: The system cannot find the file specified. How could I remove this error from start up? This occurs on XP 64. thanks Hemanth
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Bis - 2009 - Activity On Firewall Does Not Update Properly
Hi the section marked in red does not update properly. Windows XP 64 is updating itself (again in red) , but it is not shown on 'Activity'. thanks Hemanth
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Back To 2008
I am currently using Internet Security 2009 with Windows Vista 32 bit. I am so tired of all the glitches and bugs and poor performance. A few questions: 1. Can I go back to 2008? 2. Will my license still work for three machines for the balance of the time? 3. Do I need to uninstall IS2009? 4. Has anybody done this and…
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Can Not Adjust Security Settings
Hello, I purchased BitDefender 2009 back in January for my laptop (My OS is Windows Vista Basic). It was working well until about a week ago. I opened it to run a deep scan, and I noticed that all my settings were set to "not monitored". The only setting that was being checked was the automatic update. I set everything…
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Is Ther A 'clean Uninstall' For Bitdefender Total Security 2009?
I installed BitDefender Total Security 2009 in error. I was trying to install BitDefender 2008 Internet Security for which I have a license. I was advised that there was an 'Update' which I installed but which turned out to be BitDefender Total Security 2009 for which my license was not valid. (they wanted $75 to 'upgrade'…
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Scheduled Scan Completion
Is there a way to get the scheduled scan to complete without user intervention? It always seems to want to stop right before the end and tell you about what it found. I would like it to just do it's thing and close out properly. I can check the logs later. I know I can use the command line scanner, but that it not…
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Blocked Icmp Ping Request Failed?
I'd like to block ICMP ping requests and cannot seem to do it. I'm using the shields up! web page to check my open/closed ports and can't seem to get this firewall to deny ICMP ping requests. I'm using a Motorola cable modem(sbg900)/gateway with the firewall turned off because it was causing some weird issues with not…
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Quick Scan Firefox Add-on
Hi which other AV providers have a quick scan firefox add-on (on demand) like BD? thanks Hemanth
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Problem With Scanner
When I turn on the computer, appears to me that sign like in figure below. I proceed to scan for malware like in image. After the scan process end appear this. And after that when I see all is right, appear that again. What I do?
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What Happen If Dont Activate.
i dont activate my bitdefender account,but i still can update it. so..what is the point of activate it?
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Cannot Access Sysdump, Fileinfo - Permissions As Administrator On Vista?
I am having trouble running sysdump and fileinfo on my Vista box when logged in as Administrator. I get an error that says: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." Is this a known bug? Is there a work-around? [i am trying to report a bug…
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"bitdefender Services Are Not Responding"
Good day! My BitDefender total security 2009 (Windows XP SP2) doesn't works and show the message "Bitdefender services are not responding" (screen shot is in attach). This came out after Trojan has infected my computer. So i have next questions: 1. How to repair BitDefender? (Reinstall doesn't help). When use QuickScan it…
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False Positive? On Firefox Dll
Today, after BD update, it is reporting a (hopefully) false positive of a generic trojan on the firefox file nssutil3.dll If I recall correctly Firefox version is 3.0.8 but w/o the DLL it won't start. on win Vista(x64) My FF v3.0.9 beta on 32-bit XP desktop machine is running fine so far, but I haven't shut it down & tried…
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Bitdefender Deleting Necessary Dlls
The latest update of BitDefender has deleted dll files needed for OpenOffice and Firefox from my PCs !!!! Files are :- nssutil3.dll tlmi.dll
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"deleted Member" Sent Me Message
I found a message in my inbox this morning (below) in a language /****** I did not recognize. Anyone else getting this? Looked like there was a web address in the message (unrecognizable), which I did not click on. Hi Deleted Member Today, 06:14 AM
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Cannot Create Account
Just purchased bitdefender internet security yesterday, it will not let me create an account, and says my product is not activated, getting the message " cannot connect to the server. Please try again later to create the account" have tried several times, with no luck. also tried the live help, didnt get any help there,…
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3 Installations
I have purchased and installed the anti-virsus 2009 product. It advertises that I should be able to install it on up to three computers. I got it installed on my computer. How do I install it on another computer? I have XP on both computers. I have gone into Windows Explorer and opened the BitDefender file, but I can not…
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No Access To Setup
Hi, I have purchased a new NAS drive and I can't access the setup screen from internet explorer. I know what your thinking what has this to do with Bit defender. Well My main PC runs windows XP professional and I have access to a laptop that runs Viasta Home edition and neither of these will allow me to access the NAS…