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Cannot Continue Update
I'm trying to run an update on my XP system of BD Internet Security 2009 and keep getting the following error: "Bitdefender cannot continue update because you don't have an account". I don't get it. This is a licensed copy, I've got an account what gives? Has anyone encountered this problem? Is there an easy way to fix it?…
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Installing Internet Security 20009
How do I figure out which of the three options to choose when installing Internet Security 2009? It says if you don't know, see InternetSecurity.txt. No idea where that is. Have looked for it all over BitDefender site. Now my order number isn't recognized. I fear I've just blown $39.99 and will not ever get this antivirus…
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Bitdefender Prevents Windows Update
I have just purchased BitDefender Total Security 2009 and I am very disappointed. Several tests says that this is the best firewall anti virus anti malware protection package out there. But since installing it, my windows update wont install. It keeps restarting after installing, trying to install the same file over and…
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Scan Doesn't Work
Hi. I have a problem with my BitDefender Internet Security. I can't make the scan for malware work If I click "fix" nothing happens. Also the normal scan doesn't work. How can I solve this problem?
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Trojan.mebroot.b - Delete Failed
dont know if its the right forum - anyway i cant find a totally right one.. so the problem is that i cant delete trojan.mebroot.b with bitdefender total security 2009 that i have buy 2 days ago. It still continue find that trojan MBR in all my HD - every 30 minutes and block it! but i cant delete it! scanning bootsectors…
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Cannot Resolve:application.tshack.a, Application.wlhack.a
Hi, In my log I have the following remaining issues. I cannot find any information about them. Are they real, is this a false positive? Any information is appreciated. Running on XP Pro service pack 2 thanks, Rick Product : BitDefender Internet Security 2009 Version : BitDefender UIScanner v.12 Scanning task : Deep System…
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Won't Update
I don't know what am I doing wrong. I got to here: I click on fix and nothing happens. Any help?
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Version Question
Some kind of Conficker type thing that is being warned about. I used my computer anyway early this morning. About 9 after I returned from my class, I had a message to reboot my BD due to an upgrade which is understandable due to the dire warnings about this horrible virus out there today. After the update, and…
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Windows Vista Freezing
Hi, I installed Windows Vista Premiun and BitDefender Internet Security 2009 and it is freezing my system operation. I've tried several 'solutions' and nothing's happen. Could help me, please ? Thanks, Marcelo Perine
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Email Scan Disabled
Hi: I recently switched from Kaspersky to Bitdefender 2009 because of the high rating in Consumer Reports and PC World. Installation went OK. I am concerned because I looked at the scan log after a scan and noticed "email scan=no" I then went to basic settings and under Online Security I saw that "Real Time Antivirus Mail…
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Firewall Rule Iis
Hi there, I am trying to add a rule for IIS so that my web server will run. If I disable the firewall, everything works fine. I cannot figure out what I need to do to enable IIS in the firewall. Thanks for your help! -Duder29
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Vulnerability Check Disabled
Tried to reply to other postings on same issue but found them blocked. Am having the same problem as others: am getting the "vulnerability scan is blocked" message but clicking on "fix issue" does not produce any activity. Problem appeared in past week, similar time frame to other posters. Rebooting does not fix problem.…
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Minimize In Game Full Screen (gamemode)*bug*
Okay I Have read loads about this bug with bit defender since I been having the problem And all of this date right back to 23/07/2008 Yes I know what a long time for bit defender to get on to fixing this bug I'm a full on hard core gamer and also run my Owen computer shop and use's bit defender on all my gaming computers…
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Total Security 2009 Always Freezed My Pc
Hi All, Since i installed Total Security 2009 a couple of days ago, i have been struggling with my PC. It always hangup (freezes) and i have to do a hard reset. I tried to play with the options in Total Security, but no luck. The PC freezes, and i start to hear a high sound for the CPU fan (which might suggets that there…
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Internet Security 2009 And Xp Sp3
Service Pack 3 was installed on my XP computer while BD was active---I immediately lost connection to internet. After some research I found a hotfix on Microsoft website and got it installed while is safe mode. Now I can get on internet but only if firewall is totally disabled---it will not bring up a webpage at any level…
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Hotmail Blocked
Ever since I loaded Total Defender I find that Hotmail blocks completely ... if I remove the firewall it's OK ... but obviously I can't run without firewall activated ...... what should I do .. help please.
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Pc Defragmenter
When I run the PC Defragmenter wizard, the result on every drive is "You do not need to defragment this volume." If I close the wizard, the "issue" does not resolve. The only way I can get the "issue" to resolve is to choose the smallest, least changed volume and run the defragment procedure. There should be a way for the…
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Never Scanned For Malware, Never Updated And Can't Connect To Home Network
Hi Im having a few issues with BitDefender Total Security 2009 I currently have it installed on 5 of my home PCs in the form of trial versions. On one PC it works fine but on another it always says that its never been updated, on another says its never been scanned for malware and another says both even though I have…
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Μedia Sharing Pc-xbox360
i want to share the media on my pc with my xbox 360.problem is that my xbox cant find my pc which is using the same wireless network i have at my home.what i've done so far: enabled media sharing (im using windows media player 11),when firewall asked to create rules for udp,tcp i entered allow. when i turned the…
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Windows Other Updates
On the Vulnerability menu, BitDefender calls this line "Other Microsoft Updates" as opposed to Critical Microsoft Updates. When the wizard lists the updates, the section is titled "Windows Optional Updates". This is the correct title. The problem is that we have no option as to whether or not to install the optional…
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Turning Firewall Off - Still Blocking Access
I started trying out BitDefender 2009 Total Security today. I was having trouble accessing a network drive that was mapped to my computer as Z: My computer would completely freeze up and the hard drive light would stay on solid. Control-Alt-Delete would not do anything. I pulled the plug on the Dell Dimension 1100 with SP3…
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Bit Defender Phishing Toolbar Ie8
Just downloaded IE8 With BD toolbar Enabled slows IE way down or hangs it when trying to open new tabs. Any one else see this ?
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Problem Deleting Files From File Vault
I have successfully created a BD 2009 “File Vault” and can easily add files to it then open it and view the files, copy the files, and so on. I can also delete the files from within the file vault (which is located on a virtual drive labeled F:\) but when I do delete the files form the File Vault it moves them to a folder…
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"changed Password Attempt" In My Windows Security Log
Is this coming from BitDefender checking my password or is there something getting into my system? How? For privacy reasons, I changed my Domain name to DOM and my logon name to log Change Password Attempt: Target Account Name: log Target Domain: DOM Target Account ID: DOM/log Caller User Name: DOM$ Caller Domain: (the…
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Help! Need To Renew, And Can't Get Customer Support
Hi- I do not know when my renewal is due, but figure it might be anytime now. Meanwhile, I started getting notices from Bit Defender that my "trial version is now expired," and asking if I want to buy. I bought a long time ago! I have Internet Security (anti-virus, firewall combo) and it's seemed to be running fine.…
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Can Not Create A File Vault In Bd 2009
G'Day from Australia (oz) My first post here and it's great to see the there is a forum for BD (took me a while to track it down) I have been trying to create a File Vault using BD Internet Security 2009. I have read through all the help files and trolled through this forum but I still don't understand how to create the…
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A Couple Of Questions
I am running Bitdefender Internet Security 2009 and I have two questions? Is Bitdefender compatible with Spyware Doctor? The reason I ask because if they both are installed my system locks up. Also flashget stops responding after a few downloads, would this software cause this? Thanks
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Trojan.heur.gm
The Antivirus 2009 can't seem to get rid of this trojan. Here's my log if someone could help! Thanks! BitDefender Log File Product : BitDefender Antivirus 2009 Version : BitDefender UIScanner v.12 Scanning task : Deep System Scan Log date : 00:31:33 30/03/2009 Log path : C:\Documents and Settings\All Users\Application…
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Full System And Deep Scans Crash Winxp Bd 2009
I am running BD 2009 on a Dell latitude D630, Win XP Pro SP3, 2 Gb RAM. Whenever I run a Deep System Scan or a Full System Scan the computer crashes with a Blue Screen (Page Fault In Nonpaged Area). My wife's computer (Dell D430, Win XP Pro SP3, BD 2009) crashes in the same way. Crashing started this week. I run a bdc.exe…
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Bitdefender Internet Security 2009 Problems On Laptop
Once I login my computer display is blank and slowly the icons start to appear, but its been about 25-30 minutes now and still nothing. What do I do? How can I unistall it, if my system is stuck. My Laptop is on a vista Operating System. Should I do system restore?