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Bitdfender Update Failure
Brand new here, but boy oh boy, do I have problems with BD 2009 Updates.. they fail so often..and then to top it all off, my Windows Messenger won't connect..This is apparent when I check my HISTORY of updates. Updates seem to only get to 25 %, then nothing !! I am going slightly crazy. I have NO livesrv.log, NO…
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Post-installation Problem With Ts2009-2 Computers
I have two computers that are linked via a Linksys router. I had Total Security 2008 installed on the workstation, and Aluria installed on the laptop. Both computers could access the internet, (the laptop via a wirless connection, and the workstation hard-wired to the router). Both could access a shared drive (home office…
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Windows Autorun Update Kb967715
Every time I reboot I I get the Windows shield telling me to install this update. I do install it and receive the "Installation Complete" Message and the yellow windows shield goes away. Yet next time I reboot, it is back. I have never seen this behavior on my two-year old Windows SP2 system. Has this anything to do with…
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Bd W/message Rules
I purchased Internet defender 2009 a couple of weeks ago for my new laptop. Took me a week and some net research to realize BitDefender was responsible for removing all my message rules in Vista Windows Mail. Has this problem been resolved? I purchased the DVD for installation up to 3 computers. I planned to install it on…
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Internet Security 2009 Updates
We are continuing to have about 80% of our installations of Internet Security 2009 end up with automatic update issues. This has been an ongoing problem since IS 2009 was released last summer/fall. End users are complaining or calling asking why Windows is reporting their system is reporting their Anti-virus software is…
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Forgot Home Management Password
I have Internet Security 2009. I forgot my Home Management Password that i must have once set up. I need to add a new computer to the network. I only had one computer before so it's not like it'll even let me leave my current network. It's not letting me do anything because it keeps prompting for the password. How can i…
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Automatic Update
Good morning, I am a first time BD user (XP) and although I like the system there are two items I would like advice on please. I have searched the forum but not found a clear answer to my issues. 1. Should BD automatically update on initial opening of my PC? I can manually update and it silently updates from then on. 2. I…
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B.d. I.s. 2009 Update Problem
I'm a registered user and have legitimate license key. There was no problem for a long time. But for two days bitdefender says update has never been performed. And when i try to update bitdefender, there is no process, it stays at 0%.
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Exploit.win32.ms04-028.gen With Image Editing
I have a Samsung SCH-i760. Whenever I transfer files to my computer from the phone and open the image in MS Picture Viewer (VISTA Home Premium) - I receive Exploit.Win32.MS04-028.Gen Virus alerts in IS2009 whenever I make even a slight change to the image (eg: rotate). I have had this problem for 8 months now and was…
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Bitdefender Update
Hi, I installed BD Antivirus 2009 on Windows Xp OS. But Due to disable option of update setting,I am unable to update it. I try to re-install and repair BD Antivirus,then temparory update setting is enable,but after restart the system ,same problem happens. Any Solution ? Thanks.
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Please Help Me To Recover The Virus Scan List!
BitDefender is very good anti-virus I think. However, some times system tasks in virus scan options -disappeared after some error. I don't know why and when this situation happen. Please tell me how to recover this virus scan list without reinstalling BitDefender?
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Computer Slowdown//bitdefender Internet Security V.10
Hi, I've just installed Bitdefender Internet Security v.10 and my computer is running very slow. It's getting better when I turn off the real time protection. The bdss.exe process seems to be the problem as it uses a high % of the CPU. However when I turn it on again the system is going fast again and then slows down... I…
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Sytem Hangs At Startup And Shutdown/sleep
The Hang is constant at startup (on xp pro). My desktop and all other systray items load in like 3 seconds, then i get a 1 or so minute hang till Bitdefender shows up to the party. In this time if i start any program (including explorer) my system will lock up. I have also found a error in event log : Event Type: Error…
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Bitdefender Offline Installation
hello i need a link for the bitdefender total security offline installation (2009) where can i find that link?
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"failed To Launch Bitdefender Scanner"
Hi, I only just recently realized that I can no longer manually scan anything with Bitdefender. If I select any file and right-click and select "scan with Bitdefender" an alert appears which says "Failed to launch Bitdefender scanner". The virus shield is still running (i.e. it still says it is scanning files as they are…
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Internet Security 2009 And Vista
Hello, Some customers reports problems with Windows Vista 32-bit Service Pack 1 and Internet Security 2009. After instalation program works fine until system restart. When customer do system reboot, system hangs up. Computer can be restarted only with hard reset, ctrl+alt+delete doesn't work. regards
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Bd Internet Security 2009 Firewall Error
Hello everyone. I recently had a problem with the issue of the Bit Defender task tray icon not starting up. After making a service become Automatic it fixed the problem but there was another issue . Bit Defender's firewall won't start itself. I've tried to re-install Bit Defender with no luck, the error response I get when…
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Customer Service Frustration
I don't expect immediate resolution of problems but I do expect common service curtesy. I initially reported a problem to BD support via email and in due course was offered some suggested fixes that did not work. Silence then followed so I raised the issue in this forum which prompted a resumption of email communication…
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Bitdefender Is Not Responding/bitdefender Has Expired. Wtf!
It all started last night (03/02/09) I was playing COD4 and then all of the sudden my game crashed and when I tried to log back it would not let me join any game at all. Also, my PunkBuster has stopped working and Java. Then I noticed that my BitDefender Internet Security 2009 was greyed out, so I clicked it and it said it…
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Raila Odinga
Hello, thanks for your response. However, I have noticed with time that Bitdefender Total Security detects this virus/trojan (RAILA ODINGA) but doesn't delect or clean or disinfect it. I guess you guys are aware of that and what are you people doing about that. Thank you.
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Bitdefender Av 2009 Disappearance Problem
OK, here's the problem that have been happening on all 3 times I reformat my hard drive to attempt to resolve this problem, but to no avail. After using BitDefender AV 2009 for some time, I noticed something was wrong. I noticed the following symptoms: * Scan activity window is missing from the screen * BitDefender icon no…
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Status: There Is 1 Pending Issue
BD Internet Security 2009 (5 license) The last 2 days I can't update. I have the "Status: There is 1 pending issue" because the update is not performed. But I did, when I push Update the Total Update bar runs a couple of time and thats it, nothing happened. When my registration runs out I will not renew, thats for sure. To…
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Can One Get The Bitdefender License Once Again After Its Been Installed Once?
I am going to buy BitDefender Internet Security as I have a lot of good reviews about it. I have gone through the website and have seen that it protects 3 PC's for a year. What does it actually mean? My other question is, suppose I have installed BitDefender once and after a while, I have to format my system for some…
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Problem With Sending E-mails With Attachments!
Hi all! Sending an e-mail occurs with a problem... I've been trying everything... What I've done: -I've turned outgoing emails scanning to off -I've turned real time protection to off -I've reinstalled BDIS -I've tried to add some exceptions ...But nothing helped. Any ideas? Please help me! I am running Windows XP home…
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Unusual Browser Behavior
While running Opera 9.6 on my Windows XP SP3 machine, I had some odd things happen which makes me suspect I may have a virus: When attempting to go to two websites I frequent, one came up with a text message (I am alive), and another, a picture of an oriental person with fists clenched. They didn't stay though, so I'm…
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Cookies
Hi there,... I am using bitdefender Internet Security 2009, with windows vista ultimate. Is there anyway that I can delete the cookie history?.. I cannot see that option anywhere?.. Is it possible? Thanks. Regards, Riptorn.
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Trouble Installing Bitdefender 2008 On Vista.
Hi Guys, Ive been a huge supporter of BitDefender for many years. For the most part it has always been very straight forward and works very well. The problem Im having is on a Vista system. Im trying to install Bitdefender 2009 Antivirus for a client but the installer fails to launch. Has anyone seen this before? Im new to…
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Bd Antivirus 2009
Just purchased yesterday and had problems from the start. I can't even get the program to open up! Needless to say, I'm taking this back to the store and getting something better! Consumer Reports had your Security Suite rated #1, so I thought I couldn't go wrong with just the Antivirus. Boy was I wrong! You only get one…
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Bd Av 2009 Standby Issue
Since the installation of BitDefender 2009, none of my computers go in to standby automaticaly anymore. Two laptops are set to enter standby (S3) after one hour, my HTPC should enter standby (S3) after 3 hours. None of the computers do this anymore since the installation of BitDefender Antvirus 2009. Only manual, by…
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Bitdefender Internet Security Vs Garena
This is a continuation-thread made due to BD forum reorganisation. Previous topic: http://forum.bitdefender.com/index.php?showtopic=11126 Hi I just checked up on my topic again, and I have now tried what you suggested, by disable the realtime protection, and then launch garena. But it didn't work for me, I also tried to…