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[duplicate] 13 Over-compressed Files After A Virus Scare!
Hello BD community! I am having a small problem I hope someone can help me with. I was sent a link today, and when I clicked it BD popped up and said it blocked a Trojan Virus. I immediately closed out of my browser and launched a Deep System Scan. The scan found 2 infected objects, and also said that a whopping 13…
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Unable To Reach The Download Page
I am unable to get to page http://www.bitdefender.com/nl/Downloads/ (which should allow me to download the 2010 Internet Security files for a re-install I wish to make). Connection times out. I can go to http://bitdefender.nexway.nl/ but cannot choose my (Belgium) or any other country site from there. I can reach "my…
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Bitdefender Antivirus 2010 Fails To Initialize Scan
Hi, I recently upgraded my computer to Windows 7 (32 bit) and I had Bitdefender Antivirus 2008 which stopped working. I assumed it was not compatible with Windows 7 and downloaded the 2010 version as a trial and registered it with an unused activation key. It seems to have successfully installed, but now whenever I attempt…
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[resolved]Bdav Says I Have Win Live Messenger & 2 User Ids, But I Don't
I installed the trial version of BDAV on my new T410 a few days ago and it is basically OK with a few issues I posted in another topic. A ticket was opened and those are being worked on. Yesterday, I installed a trial version of BDAV on my old ThinkPad T21 (config in my sig) to see how it would run on WinXP. It installed…
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Vista Says Bd Is Turned Off
Hello! In november last year installed BitDefender Antivirus 2010 (current version 13.0.21.347) I installed it on my computer and my mother's and since I am mostly on my own computer I don't know exactly when this started but on my mother's computer there appears to be a problem. Every time I start her computer a message…
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[solved] Failed To Upgrade From Bd 2009 To Bd2010
Dear BD Technicians: Can't express how i was amazed to see upgrading from BD 2009 to BD 2010 at no cost. However, as i followed the procedures described in the top-listed thread, all is ready for inputting my serial number for BD 2010, and what surprised me was that it showed "License key you have entered is invalid". and…
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[2011] Link Installer
What is Link Installer.exe having path "C:\Program Files\Common Files\BitDefender\Link Installer.exe" or sometimes "C:\Program Files\Common Files\Link Installer.exe". Also showing "Bitdefender SRL" name of signer in the Signature List of Digital Signatures Tab
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Bit Defender Restart Loop
I Download bit defender total 2010 to my computer. I installed it did everything correctly then it asked if i would like to restart my comp and i said yes closed all programs and it just starts up and at the windows logon screen and then crashes. This has happened before only solution i could come up with was to reinstall…
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Cant Update
I haven't been able to update for a couple of weeks now. I have BD Total Security 2010. I am running Vista Home Premium. When asked to download updates, I only get a small percentage done before it stops. Thank you.
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[resolved]Does Bitdefender Has Windows 7 Gadget?
recently i saw a friend of mine using kapersky, im interested with one of features, a kapersky gadget, instead using a boring icon on the bottom right to akses AV control panel, why not using windows 7 gadget instead, it looks better you even can change gadget to other appearance like computer image.. i wonder if…
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Home Management Password
hi How do I reset or remove the home management password
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[resolved]Qurantine
Hi how can I retrieve quarantined files since I'm not able to find it.Is it possible to restore them?How can I do that?Thanx
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[resolved]Billed For Antivirus 2010,but Cancelled A Long Time Ago!
I have cancelled my bitdefender a long time ago,but still get a renewal. What about this "Renewal Order Number: 9144032200" Cancel it and give me my money back right now.. Customer Number: 33645301713
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Problems Downloading Bit Defender Antivirus 2010
Hello I am new to this forum. I am having trouble downloading bit defender anti virus on to my computer. I have paid for it and got the e-mail where i get the link to download it. Once i click on the link It downloads the set up called "bitdefender_antivirus.exe" when i click on this it tells me "Setup was unable to find…
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No Way To Stop The System Scan... ?!
Hi! I have this icon telling me there is an issue menacing the security of my PC but, when I try to fix the issue, a window appears telling me that there is already an activity running. This window appears often when I'm not even trying to fix something and it is really annoying! Also, I'm not able to start a system scan…
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Using All My Vitual Memory...
Hello, I have been using the Bit Defender 2010 protection for about 1 a half months now and have started to notice the large amount of VM it uses. Computer is slowed WAY down...Help? Thanks!
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Can't Enable Firewall
Having trouble installing BD Internet Security 2020. Firewall initialization failed with no explanation of the reason. Can I get instructions how to fix this? Thanks! Here's a screen shot of the error:
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[resolved]New To Bdav 2010 - Settings Questions
Hi, all! I just installed the trial version of BDAV 2010 on the laptop in my sig. I am looking to switch from another a/v - a/s product that caused me nothing but trouble on my 3 PCs. I'm still getting used to the BD screens/settings/options and have 2 questions: 1. The default setting for infected files is to disinfect &…
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[solved] Subscription Reset To 1 Year
Hello, I have just successfully reinstalled bitdefender to fix an installation issue but, now after having to reactivate the new installation with my key it has reset my subscription to 1 year. I was offered an extra year extension for free for the "Trojan.fakealert.5" situation. I don't know the exact number of days I had…
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[resolved]How To Disable Daily Virus Scan?
Every night while I'm playing games, bitdefender begins to do a routine virus scan, I've ran through the options and I can't find where to shut this off. Also most other virus programs, if there's a way to not run while the user is active, such as mouse movement or keystrokes, not to activate the scan, that would be great
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[solved] How To Download Bitdefender Total Security X64 For Offline?
I was trying to download bit defender total security. but due to some errors I cannot download it. can I have link which gives full installer of bitdefender total security.
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Bitdefender Antivirus 2010
I have bought the BitDefender Antivirus 2010, it works perfectly I commit, but there was a little problem. Each time I start my laptop, the control center of Windows 7 will notify me that I need to enable BitDefender Antivirus and the spyware, and one moment later, the notification will disappear, so I want to know what is…
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Slow Pc Performance Although It Reaches Minimum Requirements
My system ran very slow after installing BitDefender Total Security 2010... I don't know why this happened, but when I changed to the TrendMicro Client Corporate Version (For Workstations) it worked impressively fast.... My pc specifications are in the range between the minimum system requirements and recomended system…
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Existing Email Contents Deleted After Install
Hi, I installed BD 2010 on 7/27/10. Since then I have noticed that all emails that were previously in my Inbox of my Thunderbird email client are now blank. The main window displays the titled, attachment size, sender, etc, but if I open/reply/fwd that message, it is blank. I can understand if there are tweaks or settings…
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Vsserv.exe Using 100% Of One Core
Hiya, vsserv.exe has been using 25% of my overall CPU (100% of one core) for the last 3 days non-stop. Can you please let me know what I can do about this? While I have not noticed a slow down, I am worried about the heat issue. My fans have been up 30% in speed for about the same amount of time. Thanks, David Borneman
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[resolved]Allow Ftp Network Access Through Bitdefender
I am trying to access my ftp via mapped network drive in win7. When I disable bitdefender firewall I have no issues. How can I get bitdefender to allow this through the firewall? Thanks in Advance
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[solved] Number Of Signatures Issue
Well, I'm not really sure if it is a real issue or not but here's the info: Monday morning (Eastern Standard Time): Virus Signatures: 6571473, Engine Version: 7.33004 The next update, after I returned from work, update which included the fix for the Firefox Antiphishing toolbar ... Monday afternoon (Eastern Standard Time):…
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[resolved]Deleting Bitdefender Backups?
Hello, so I have recently started to run out of space on my hard drive (500 gig drive) on my 3 year old rig. I have no idea where all the space was going until I discovered that I have a folder called c:\Bitdefender Backups\ that is taking up 165 gigs of space!!!! The files are all .ebs files. Example:…
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Searching The Kb For Virus Information
I was wondering if there was a good way for searching the virus database for specific viruses. I got a popup today on a .dll saying that it deleted it as a "Trojan.Generic.4544817", but when I go to search the KB for that virus, it ignores the "4544817" part saying that was "too generic", leaving me with 700 matches to…
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Cisco Vpn Does Not Work With Bitdefender Internet Security 2010
I installed Cisco VPN Client 64 Bit V5.0.07.0290, but cannot get it to work with Bitdefender Internet Security 2010. I have follow the instructions in this thread: Cisco VPN Bitdefender 2009 I have attached a document with screen shots of what is happening. When I boot up the computer, the Cisco VPN adapter is disabled.…