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Bitdefender Customer Support
In August 2009, I took out my third year subscription to Bitdefender and downloaded Bitdefender 2009 onto my PC which is running XP Initially it did not work and crippled my PC, at one occasion, it took 9 hours (Yes that's HOURS) from switching on my PC to being able to use it. It was eventually determined that Bitdefender…
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[resolved]Windows Live Messenger Issues
I just started noticing that Windows Live Messenger isn't working properly anymore. It's not even opening. I'm getting the message "Windows Live Messenger has stopped working." The crash report from Windows says "Fault Module Name: WLDCore.dll". There seems to be a similar problem on the French forum, therefore I believe…
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Bit Defender And Iis7 Web Server
Can anyone give any advice on configuring my system with Bitdefender & IIS7 I host a website on my machine via IIS7. Have just installed Bitdefender total security 2010. (Windows 7 Ultimate x64) Have managed to configure so I can access my site on localhost.... just now need to configure for the outside world to see.…
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[solved] Antiphishing Toolbar And Ask.com
Bitdefender offers a free antiphishing toolbar which has Ask toolbar components. The antiphishing toolbar is also present in paid versions like antivirus and internet security. Does antiphishing toolbar in paid versions has any Ask components? Does Bitdefender transfer/share web browsing and search habits/history of paid…
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Side-by-side Error
hai i couldnt open any bitdefender internet security 2010 program and there will pop up a message says "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." (see attachment) And then i…
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Really Confused Activate Buton Not Active Help
i recently purchased bitdefender internet security 2010. during installation i chose to register it (ie, it accepted my license key) but not to activate it as it could not connect to servers. i wanted to activate using new email account but it just wouldnt connect. last year i had bitdefender 2009 and i had it registered…
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Failed To Communicate With The Bitdefender Security Service
Hi there, My Bitdefender 2010 firewall is disabled. If I try to activate it, I am getting the above message. How do i get the FW activated? Thanks for your time KKDI
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Bitdefender Firewall Is Very Bad
Can not stop the communication bitdefender Chinese is very poor
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Home Network
I am having problems getting my network printer to print since installing bitdefender antivirus last week. Yes my printer is in share mode, yes I set up the network on the bitdefender program, only to have it tell me ALL my computers in my network have to be using bitdefender!!!! Isn't that illegal? I have been working on…
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Every Application I Run Fails To Terminate Properly
I had to uninstall Bit Defender 2010 from my Windows 7 Ultimate 64 PC earlier today, while it was running every application/game I was running was leaving a process in memory gradually stacking up leaving me with 10+ Internet explorer processes and even more for my mail client. I also have it installed on my 64 bit windows…
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Bitdefender Services Are Not Responding
I am running BDIS 2010. I occasionally will go to my computer and see the error message "BitDefender Services are not Responding". The description then says "The BitDefender Security Service (vsserv.exe) is unavailable at the moment. Please restart the computer and try again." I have been running BD products for some time…
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[duplicate] Hi
Hi BitDefender Antiphising Toolbar 2.0 does not work with Firefox 3.6.8 Hemanth
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Error Code 1007.. Updating Is Looping
Hi, I'm using bitdefender total security 2010 and just saw a issue with updating. Updating process is running normally and @ the end it is not downloading to final 100Kb. And again it is retrying. Then I traced the livesvr.exe and run the update. I got the log and saw the error 1007(download error) that always happens…
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[resolved]Home Management Password
I forgot my home management password is there a way to find it?
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Internet Disconnectivity
I've been using bitdefender for a while now since I've bought the Total security package 2010. Recently I updated to windows 7 and had to reinstall bit blocker. Everything was fine until I finished installing it. Then I experienced very frequent internet disconnection. I am on a laptop and laptop mode is turned on. Thank…
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Loading Error Help Me
hi.......any one can help me...please... i will open the bit defender total security help me please
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Bitdefender Virus Shield Service Stopped
Every day after a while the service Virus Shield goes offline, without prompting anything..... I have to go manually to the services and start the service again........ I have windows 7 64bit....... my father has the same windows and has the same problem.... What can I do? If there´s no solution just let me know to find…
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[resolved]Antipishing Toolbar Not Compatible With Latest Firefox
Hi, I just updated my Firefox to the latest version 3.6.8. During installation I Firefox told me that the Bitdefender Antiphishing Toolbar is not compatible with this new version of Firefox. After installation the Antipishing Toolbar is deactivated and I can't re-activate it either. Running updated version of Bitdefender…
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Firewall Alert On Ping Request
Hello, Does Firewall of bitdefender total security alert me when incoming ping requests received? Thanks Reza Fotovat
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Bitdefender Total Security 2010 Keeps Crashing
My dad bought a copy of Total Security 2010 for our 3 computers in the house a few months ago. Ever since i updated from our old version(2009) on my computer, i've noticed that the program causes my computer to run slower the usual. I think this might be a problem on my part, as i only have around 500MB of ram. And on top…
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2010 Total Security "update Problem"
Hello, everyone i use Bitdefender Total Security, used Bitdefender since 2008 But never had a problem like this. When i try the update option I only get A Red-Circled ! And no description about the problem. I tryed like EVERYthing, followed many of your instructions but it doesn't work, please help me. Regards ! Whity
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Could Not Connect To Steam Network
Hi, I got this error and i suspect this error come from this Antivirus. Ill try to disable both firewall which is windows firewall and bitdefender firewall and still still dosent work. Any solution for this ?
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Vssev.exe
I know this is not a new topic, but i am new to the forum and connot find solution. y bitdefender has been not been able to start due to vsserv.exe not working. Bit defender is working fine in my other computer. and windows does not detect bitdefender not working. I have submitted about ten bug reports but nothing…
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I Forgot My Bitdefender Total Security 2010 Settings Password
Hello, I use BitDefender total Security 2010 but i can't remember my settings password. Can you help me to recover it? Thanks.
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[resolved]Stupid Question
Hi I've been trying to install bit defender but I can not find a trial, I have to download a fresh copy every time that I need it which every time leaves me without protection because in order to download it I have to be online(surprise).So my stupid question would be: Why can I download a version and after that, install…
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Bitdefender Toolbar 2.0 Isn't Compatible With Firefox 3.6.6
I use bitdefender antivirus 2010 with bitdefender toolbar 2.0 can't compatible with firefox 3.6.6. Can anybody help me to solve it? Thanks
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Cant Activate My Bit Defender Trial
this is pretty wack i mean if i cant even activate a trial im defenatley not spending money on the real thing. ive done everthing i was supposed to do and even tried to do it in expert mode but its keeps saying that it cant because bit defender times out or something this is pretty dumb
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Error Message Since Upgrade From Bitdefender 2009 To 2010
We had Windows Vista and upgraded to Windows 7. Windows 7 wasn't compatible with Bitdefender 2009 so we received a free upgrade for the remainder of the time we had left. Since the upgrade to Bitdefender 2010, we've had problems with the taskbar icon going gray and the error message saying, "Bitdefender Services Are Not…
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Re-enabling Outlook 2007 Bd Add-in
My system crashed while Outlook 2007 was running. When I rebooted and restarted Outlook, the toolbar was gone. In Outlook, I then went to Tools..Trust Center..Add-Ins...COM Add Ins and when I went clicked on the "Bit Defender Anti-Spam Toolbar" entry, I received a pop-up message "The connected state of Office Add-Ins…
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Scan Stops When Searching For Rootkits
Hello, I use BD Total Security 2010 and every time I run a deep system scan it stops when it reaches rootkit lookup. It no longer reacts to any action, the window simply does not respond and I have to terminate the program and thus not complete the scan. How can I fix this? Thank you!