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My Bitdefender Total Security Cannot Be Turned On
Hi, I have this issue since yesterday my system being affected by an autorun antivirus. After the affection, my windows explorer seems not working every well and even i cannot boot into my windows 7. During the process, i can seen my windows 7 explorer is blinking and keep on restart. So assume my windows explorer some DLL…
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Bug Of Vsserv.exe After Update
Hi everyone, After update yesterday at about 19H GMT, the process Vsserv.exe take about 99% in CPU and that does seen at 2 PC's in my familiy. I restart the computer, everything is well, but after minutes with nvigation in internet, my pc block again and when i went to see in the task process, i see Vsserv.exe at 99 % in…
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Error In Log Of 'deep System Scan', Some Remarks And A Question
After recently upgrading BDTS v2009 (Dutch) to v2010, I have some problems, remarks and questions. During the last week(s), I've sent 3 messages to Support, using the e-mail ticket option at the web site. But the responses from Support (SAV-NL) are useless and rather annoying (up to now). So, I'm starting now to post my…
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Uk Version After Upgrading Bdts V2009 Dutch To V2010
After recently upgrading BDTS v2009 (Dutch) to v2010, I have some problems, remarks and questions. During the last week(s), I've sent 3 messages to Support, using the e-mail ticket option at the web site. But the responses from Support (SAV-NL) are useless and rather annoying (up to now). So, I'm starting now to post my…
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Antiphishing Bar And The Services Not Responding Problem
Hi there, I wonder if anyone have the same situation as me: The Antiphishing bar was stopped by Firefox and with it the freezing of the computer and the "services not responding.." message . Now the Antiphishing bar is back and so all the problems, a gray icon every 15 minutes. I disabled it to see what happens and yes…
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Bitdefender Internet Security 2010 Icon Grays Out And Program Shuts Down
Occasionally (maybe once every couple weeks) I notice that the BD icon on my taskbar is grayed out and the program is shut down. And then the only way to get it running again is to re-boot. Why is this happening? Windows 7 (64-bit) 16 GB of RAM Dual Quad Core Dell Precision Workstation
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[duplicate]Bitdefender 2010 Will Not Activate
I have just installed BD 2010 total security but it does not allow me to activate it. I get the following message: Bitdefender failed because bitdefender could not connect to the bitdefender servers. You can activate the product at any time by clicking on "Activate product" button in the registration module from the expert…
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Feature Requests For Beta?
I was wondering if there was a place for requesting features for BitDefenders 2011 - or are all the features that are now in 2011 staying with nothing being added? I noticed the forum for the Beta has vanished or I would have posted them in there. Thanks.
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Firewall Does Not Word
Hi, Last sunday Bitdefender crashed After re-installing Bitdefender 2010 my firewall does'nt work. I've tried to activate it but it is still not working. I've re-installed it several times but nothing changes. Is there anyone with the solution? Thanks Desiree from Belgium
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Internet Explorer/bd Problems Pls.help!
Hi, my set up-> BD2010 , Windows 7 premium/64/,both MS Internet explorer standart and 64 edition. Here is my problem; each time i open The Internet Explorer it creates new rule in the BD fire wall... it opens all kinds of ports just about any type of rule ..i endup with 3 pages of open ports and rules in fire wall just for…
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Bitdefender Av 2010 Update Problem
Hi, I just installed bit defender anti virus 2010 into 4 computers (3 win xp pro & 1 win 7 pro). The installation was successful with 2 computers (1 XP and 1 win7), but for the other 2 computers I'm having some difficulties. Case 1 After finished the installation, BitDefender was asking to fix some issues as usual, and all…
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Supermassive Uiscan Log Files [bdis-2010]
Hello, I was about to run a defrag program when I noticed that the free space had reduced considerably. I was quickly able to see that there were a number of large uiscan log files totalling >30Gb (see pic attached). It is clear that this is not normal and I am wondering how to solve this problem. Would the easiest…
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Exclusions Not Working
I have added a few files in the exclusions and added the exception to apply when file is on access and on demand but the file still gets deleted on on demand scan and on access not sure what is wrong here any help is highly accepted thank you, Gwolf2u
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Cannot Reset Avangate Password Please Help
I need to update my account information for my Bitdefender renewal. I am directed to a site by Avangate and I don't know my password. I have reset it twice now and it tells me it is sending a new password. However I don't receive it. I have checked all of my Spam folders, etc. Please advise. Thanks.
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Bitdefender 2010 Not Turning On?
Every time I start my computer it tells me in a warning that bitdefender is turned off, and even when I click on 'turn on' on Windows security, it still doesn't work! According to Bitdefender everything is working and my system is being protected, but Windows does not recognise this! Also, firefox is saying that…
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[Duplicate]Firefox 3.6.6 Not Compatible With Bitdefender
DanyDan, you said the issue was resolved in the other forum topic with the same name as this, but I have updated my Firefox to 3.6.6 finally (I waited until I read it would be compatible with the anti-phishing toolbar), and I saw the other forum topic, so I updated both my Firefox to 3.6.6 and my BitDefender Total Security…
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Setting Up Home Network
My search failed me. Sorry if I've missed this topic. I'm running Internet Security 2010 on both computers. My "old" computer is running Windows Vista. My "new" computer is running Windows 7. My old computer was previously part of a network with an "old old" computer running Windows XP and everything worked fine. I cannot…
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Bit Defender Keeps Causing Problems
Bit defender since the latest build keeps causing numerous issues with windows o/s and other installed apps Windows explorer(Explorer.exe) will stop or crash randomly, but more so when browsing through folders/files on my pc my screen also fails to power off after the time i set it to other app are affected by Bd as…
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Bitdefender Scan Never Finishes.
I recently purchased a new 1TB harddrive, and I store all my media on it - photos, music and movies. Whenever I run an antivirus scan, the process always freezes on the last file that it scanned, and it stays like that forever. If I click stop, I am asked to confirm my decision, and upon confirmation it simply stays open.…
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[resolved]Bd Ts 2010 Updating For More Than 30 Minuts
Hello, Installing .... and I wait .... I do not understand why total update is 0kb Downloaded is 5419kb EDIT Finally update OK after 40 minuts ??
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Parental Control Password
I forget the password of the parental control, what should I do?
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Bitdefender Crashing,,,,often
i'm running Bitdefender Total Security 2010 and since about the 30th of June i have been having multiple Bitdefender error windows opening up every so often , and always when windows reboots , it asks if i want to send the crash details which i do , then another error box opens up and asks the same thing ,, it just keeps…
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[resolved]Always Going To Bitdefender.be?
Hello, I request Bitdefender.com and I always "arrive" in bitdefender. be.... When in bitdefender.be I request English and I stay in France How to bypass the "local" language? Thanks in advance.
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Bitdefender Status Alerts
Hi,i have a problem with Status Alerts! After every restart the Antivirus Status Alerts is enabled,how can i disable it completely? Thanks in advance
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"this Pc Has Never Been Scanned For Viruses"
I have had BD Anti Virus since 2008 registering it as required and just did a renewal with new key for the 2010 version. Whenever I log in to BD it states " this PC has never been scanned for viruses". I have it set for auto scan daily. If I manually scan, the warning stops but I have to scan everytime I log on to stop…
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Windows Start Up - Bitdefender Not Up To Date
Dear Support, I have Fully updated my bitdefender IS 2010. But when i restart my computer After Update. On Start up i get a Popup from Windows secuirty that "Bitdefender is not up to date" Anyway to make windows secuirty Recognize that Bitdefender is up to date. please dont ask to disable security alerts. i want it to be…
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Registration Key
BD installed & activated on a machine that died (no longer exists so there are no BD install on another machine)...got a new machine & installed BD (on xp), now BD will not let me register with old key on the new machine, any help?
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Firewall Blocks Canon Wireless Printer
I use a Canon 568 printer with wireless connection. While I can scan, printer does not work unless I disable the firewall. Canon's recommendation was to disable to firewall each time I want to print. Is there a more meaningful way to fix that? Thank you, Cem
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Updates Fail
I had a problem updating with Internet Security 2009 and was advised by Bitdefender support to upgrage to Internet Security 2010 as my registration allowed for free upgrade. I installed sucessfully, re-registered sucessfully but when I try to update, it hangs at 14% for the longest time (really long), then I get a large…
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Bitdefender 2011beta And 2010 - Windows 7 Control Center Says Antivirus Is Not Active
As subject: i have 4 system with Bitdefender Total Security 2010 and 2011BETA installed (beta version only on my main Windows 7 64 system). From few weeks to now, after a system reboot and after a while the Windows 7 control center (as well Vista control center on the other system) has the red dot under the flag and tells…