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Got Bitdefnder Cant Install It ? Windows 7
i got bitdefnder for my new comp pavilon dv-6 with windows 7 i got bitdefnder Internet for my comp when i insert the disc and the menu first show up i press install the computer thinks but nothing heppens what can i do ? i want to give this computer to my sis but i know that with out a proper antivirus that will mean mess
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Vista To Windows 7 Upgrade. Firewall Is Not Accessable
Hello. I know their is another topic thread on the firewall not starting/not accessable but it is a mess! Please (users) do not chime in with 'I am having the same problem!'. I followed the procedure (What actions to take when the Firewall is unavailable) to no avail! The executable that runs opens a command prompt that…
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Unable To Add Games Into "my Game List"?
I discovered this issue recently after i had installed a game that is not listed in the BD list, i can open it,browse to the location of the game exe, But it will not add? i have tried several times,with game mode enabled and disabled without any change, but the"G" Appears now,lol
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Supporttool Hangs...
Recently, I was asked to run SupportTool to create a file which is to be sent to Support to analyze a problem on my system. When I ran it, it would hang at about 40% completion. After about 10 minutes, I would give up, cancel it and the only files created in the folder on my desktop were a SYSDUMP.HTML file, an empty…
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Windows 7 Problem, Can Use My Pc
I bought BD IS 2010 and after installing it i was not able to use my pc, after rebooting everythig was frozen, restarted my pc like 10 times, tried to reinstall it in safe mode, not possbile. Now i made system restore, how to fix that. maybe i should uninstal nod32 first, my license is almost expired so i bought BD.
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Bd Internet Security 2010 Won't Download, Since October
I am just about at my wits end here! I have five computers running Bitdefender and they have been a nightmare lately. On this computer, PC, Windows XP, 32 bit, it was working fine with Internet Security 2009 up until late October. I noticed that it wouldn't Update, and that the list of virus scans was suddenly missing. It…
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[solved] Virus Signature Not Showing Up
After all the trouble of reinstalling BD due to not updating. Problem was fixed. However there is no value in the Virus Signature.. its suppose to be 4xxxxxxx or something but now it's showing nothing. Any major concern regarding this? Is my signature updated? Too many problems for this software.. i hope we have option not…
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Bd2010 Av: How To Select Drives In System Scan
I am new to BD2010 and have been trying to figure out how to select drives to be scanned. I have 2 partitions on my hard disk, one external USB, only used for backup. The total system scan takes close to 4 hours and is too much to run on a daily basis. I do not need a scan of the external USB, I seem unable to select…
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Bd2010 Av: Critical Error At Boot
I switched from Avast to BD2010, and the switch is not running very smooth. Typical for Windows you may say. That is definately truth. What I run into: First reboot after install: Outlook gives me a message that the registry is messed up. I fixed it with Registry Easy and TuneUp Utilities. Also critical error from BD,…
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Procedure Entry Point Wsutilzlibgunzipfd
Hello everyone, I was having problems updating my virus definitions, so I went to http://www.bitdefender.com/site/KnowledgeBase/consumer/#613 and thought that would do the trick. But when I restarted (after having installed the patch), I received this message "The procedure entry point WSUtilZlibGunzipFd could not be…
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Support Phone #
Does anyone have the support numbers for bitdefender? The email address is incorrect on my account, and I cannot get any support for the 2010 Total Security. thanks sawyer
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Bitdefender Firewall Activated But Doesn't Block
i keep my PC running 24x7, with bitdefender 2010 installed with auto update, recently i counter something not right, i'm sometime using different browser, sometimes safari, mozilla firefox, and internet explorer recently my internet explorer keep downloading youtube video when i'm done watching,even when i close the…
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Bdts 2010
Hello, I am using Bitdefender Total Security 2010. Due to some reason i wanted to reinstall it. So i uninstalled BDTS 2010 from add or remove programs. After that i was trying to install BDTS 2010 from the 32 bit setup file i have. (I am using XP SP2) The installer prompted that a newer version of BDTS 2010 is available.…
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Bitdefender Blocking Cisco Vpn
I reviewed the forums and found this problem has been described by others, but I am not sure if a solution was ever developed. http://forum.bitdefender.com/index.php?showtopic=2510 Someone finally came up with a solution to simply disable BitDefender NDIS filter driver for a specific adapter if they're using Vista.…
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[solved] Version Discrepancy
After yesterday's major update, that made the move to 13.0.18, the Registration module does display that version of my BD AV 2010. However, when right-clicking on the taskbar icon and going into the About menu, it says that it still is 13.0.17.343. Any explanations for this discrepancy?
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Scan Status Not Changing
I am using Total Security 2010. 2 days ago the security warning came up that I had not done a scan for 6 days, so i ran the scan, and it completed successfully. Yesterday it has come up saying I haven't done a scan for 7 days, so I ran it again, then today it has not done for 8 days. Is there anything I can do?
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Registry Cleaner Safe To Use With Bd?
I use CCleaner and when I analyze my system it brings up a lot of entries of Bit Defender. I have never deleted any of them and only fix other issues that I know to be safe. It brings up a lot of things for Bit Defender 2009 and I switched to 2010 version a long time ago. Do you think it's safe to delete these entries or…
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Real-time Protection Prevents Programs From Closing Properly
When I turn Real-time protection on, I encounter many error messages when I try to close programs. For example, if I open Notepad with Real-time protection on, and I attempt to close the Notepad window, it will close and then Windows gives me an error that says the program has stopped working, which I can simply ignore…
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[duplicate] Thunderbird 3 And Bdtoolbar
I have just upgraded to thunderbird 3 and it says that bdtoolbar is not compatible. Please advise when there will be a compatable version released.
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Bitdefender Not Working After Update
I had the 2010 total security product. There was a auto update today and then I was asked to reboot my PC, which I did. But after the reboot, Bitdefender is no longer running. I tried clicking on Bitdefender on my start menu and I got this error message "The item 'seccenter.exe' that this shortcut refers to has been…
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Bit Defender Not Responding
I bought Bit defender cause the trial worked perfectly on my computer and than I upgraded to find out that people who buy bit defender cannot get it to work cause it is not responding more than it is doing anything. I paid for this product for 3 computers and it won't even work on one, it even made one unable to connect to…
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[duplicate] Product Activation Reminder
I am getting the following each time I start my Pc and laptop: Product Activation Reminder This is a reminder to confirm your BitDefender account. You can confirm your account by clicking on the confirmation link sent to ths email address when you created the account. The problem is I don't seem to have received an email…
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Defragment
hi all , i have bitdefender total security 2010 , im now doing the disk defragmentation process but its take a loooong time , its been running for 16hours now and still in drive C , is that normal ? and if i stop it did i loose what have been done in those 16hours? thanx
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Schedule Laptop To Wake Up For Scan?
Is there a way to have my laptop wake up to run a scan? I'd rather have my scans done in the middle of the night by my pc is on standby at that time. I know there's a way to do this in Windows but not sure how to call out the task to actually run (running Windows 7). Any help is greatly appreciated!
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Bitdefender Missed A Big Virus
Ok heres the story, i downloaded a .exe file, scanned it with bitdefender send it was clean so i clicked on it. About 2 seconds after i clicked on it it dissapeared worried i had a virus i instantly do a deep system scan i then deleted 2 items. After 10 minutes i do another system scan to be sure then go to bed, unluckly a…
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What Happens When I Upgrade The Pc
I have purchased a 3-user bit-defender 2010 AV and installed on 2 PC.Now I am upgrading these PC which is on XP to Windows 7,which means I will be doing a clean Install.Please let me know if I can install using the same Licence. or if any one esle had the same issue and how it was resolved.
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Computer Goes Into Sleep Mode During Virus Scan
Hi all, I've noticed that my computer enters sleep mode during virus scans. I have my computer (Windows 7, 64bit) set to enter Hybrid Sleep after 30 minutes. Often, my virus scan does not complete in that amount time. What appears to happen, is my computer enters sleep mode. When I wake it up, the virus scan begins again…
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Parental Control Files
Hello, I recently installed BitDefender Antivirus 2010, and to the best of my understanding, it does not have Parental Controls, only Internet Security and Total Security should have these. I'm wondering why these files are showing up, is this a bug? All the files are empty (0 bytes), but removing them does not work as…
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Home Network Problem
I have today installed BDIS2010 on 4 computers and enabled the home network UI. After sucessfully doing so I noticed throughout the day the status of all the computers were changing between protected and offline. I also remotely requested a deep scan on one of the computers which crashed approximately 30 minutes later, I…
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Internet Suite 2010 Flags 7zip-4.65 As Infected
Hi, When running a System Scan on my XP SP3 system, 7zip-4.65 was flagged as infected. Apparently this is quite common with heuristic-based scanners but you might want to mark it as safe. Regards, Neil Darlow