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Help All My Emails Are Gone
Hi, I performed deep system scan with BD 2010 , after it had finished it quarantined my outlook.pst file. I uninstalled BD and reinstalled it again. now I have the quarantined files including my pst file but under bdq extension. I checked the quarantined files from bitdefender but the list was empty!! how can I restore the…
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Cumulative.zip Corrupt Since Several Month Ago
I cannot extract cumulative.zip since several month ago. Even i download it in different network location, different PC. It's corrupt or something ?
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Bitdefender Firewall Blocking Readynas Remote
Hi all, BD Firewall blocks ReadyNAS Remote even though I have added the exception and put it on the top for all ports and both Inbound and Outbound... Only when I disable the firewall, it works else it doesnt.... Please help... Thanks, Ajit
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Changing Email Address
I would like to update the email address shown within my BD TS 2010 tool. I've already changed my BD account email, but I need to change the email address associated with my license key (I think) Ultimately, I would like to benefit from the free upgrade to BD TS 2011, but I want my existing license key in order before I do…
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Unattended Installation
how can i unattended the installation of bit defender AV 2010
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Change Actions Passwd Protected Files
I want to how to change the action when Av 2010 found a passwd protected file from prompt for passwd to log only and not to pause the scan untill i reply it
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Forgotten Password
When i try to update my bitdefender 2010 it promps me for a password which i have forgotten, Please help
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Active X Prob
Hello, Ever since I ran MalwareBytes for the first time, I had a couple of infected items, and I removed all the infected items and restarted then I get this -> Everytime I try to "show" my BitDefender2010 I get a white screen and also "One or more Active X controls could not be displayed" and also whenever I put my cursor…
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Please! Bd Password Reset
hello... I lost my BD IS 2011 password and I have to reset it, because I connot do any thing with it. thanks alot
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Install Bitdefender Internetsecurity 2010 64bit Exe
I have problem of iinstalling "BitDefender Internetsecurity 2010 64bit exe" into my laptop (HP Pavillion, Win XP, 64 bit). I always saw the error message, telling me that this installation package is for 32bit processor, but my system is 64 bit. I installed several times, and everytime I saw the same error message. I don't…
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Need Password Reset
I don't remember the password that is required when making settings changes or configuring a scheduled scan for BDIS 2010. Can someone send me instructions on how to reset this? Many thanks, Brian
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Antivirus Scanner
hello, i have this error when i want to scan my laptop. Failed to initialize the Antivirus Scanner.sumone please help me...im lucky windows defender found malware in d laptop.. help me!!!!
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Uninstalling Application Files 2010
hI IM A BIT DEFENDER PARTNER SEEKING HELP I HAVE AN XP LAPTOP 32 BIT IM TRYING TO UNINSTALL INTERNET SECUITY 2010 I HAVE TRIED ADD REMOVE/THE BIT DEFENDER UNINSTALL TOOL /Revo The trouble started with bd uninstall tool not being able to uninstall the application files now the uninstall completes and says the program is…
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Scan Activity Bar Inactive: Red X In Both Zones At Every Startup
Hi there everyone, As of yesterday, I have noticed a few peculiar things about the scan activity bar. First of all, when I start the PC and arrive at the Desktop, the scan activity bar has placed itself slap bang in the middle of the monitor, rather than in the lower right corner of the screen, where it's usually situated…
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Money Back Guarantee Policy
I am having an ongoing problem to get refunded for a software download that didn't work - I bought 2 items at more or les the same time (Last December) - I had trouble with both, the first download was refunded quite quickly the second still has not been. I was told by BD that it was refunded but credit card checks showed…
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Home Network Forgotten Password
Hi Experts Can you please tell me how i can reset my home network password as i have forgotten it. I have read other threads where you guys send a patch ? Please help Kind Regards, Kesh
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Cpu Running Up To 100%
my cumputer keeps running slow and I notice that I have this vsserv.exe with a high VM size can someone help me on solving this issue? Thank you for your help I appreciate the help Sindee
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After Electricity Cut-off, Bitdefender Is Showing 2 Issues
Hello everybody, Today, after restarting from an electricity cut-off, bitdefender showed 2 issues: - Automatic update is disabled - Update has never been performed When i click fix all issues, the automatic update says it has failed and the manual update appear to be running but in fact the total update says 0 and the…
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How To Turn Off "system Scan" Alert ("issue")
Every couple of weeks, BDA for Mac tells me that "Critical issues affect the security of your computer." The alert, highlighted in red and marked with a red number 1 in the dock, is that the "Last full system scan" was a couple of weeks ago. I do not wish to receive these alerts. BDA quickly analyzes and alerts if a file…
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Bitdefender Total Security 2010- Updating Problem
Hi, I've had BD TS 2010 for a while now but resently i noticed that when i try to update it manually it checks for the updates and starts downloading and then it keeps looping form there. After a few loops a red exclamation mark appears at the bottom of the update page. Please can you help me with this issue.
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Microsoft Teredo Tunneling Adapter
Though installed, Microsoft Teredo Tunneling Adapter cannot start. In my search for an answer, I have read elsewhere that this may be caused by firewall's disabling IPv6 networking. Unfortunately, I do not see such specific option in BD. Windows 7 HP x64 BDIS 2010 Any suggestions?
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Can't Uninstall The Antiphishing Toolbar In Firefox
I had BitDefender Internet Security 2010 installed on a 64 bit Windows 7 machine. I have uninstalled it with the uninstall tool. However, the toolbar remains in Firefox 3.6.16. I cannot uninstall it. The uninstall button is grayed out and cannot be clicked. I have tried restarting firefox in safe mode, still cannot…
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Firewall Parameters - How Do I Use Them?
I need to know how to use the menu in the firewall option for parameters (protocols, events, etc) or know if this is just a dummy menu. Is there a particular class or book I can use to learn the ports and how to monitor them? Is it really worth the effort or would it be better to create my own home network and connect to…
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Manual Updates From
Hey I use to be able to download weekly updates from http://www.bitdefender.com/site/view/Deskt...ts-Updates.html for Bitdefender total security 2010 but i have realized that the update that is on the sight was last changed on 08 April 2011 12:44:49 AM as per the digital signature on the file. Are there no longer going to…
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Home Networking
How do you reset a forgotten Home Network Password? I have forgotten mine and cannot use the feature.
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Renew Bdis 2010
Hi I have more 32 days in my BDIS 2010 Registration key. I use the v9 key, because the key for BD 2011 wont work on BD 2011. For now I want continue using the same BDIS 2010 installed. Can I have a v9 key when I made the renew? Thank you? Fernando
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Bitdefender Antiphishing Toolbar Firefox 4
bitdefender antiphishing toolbar is not compatible with firefox 4. When can we expect an update?
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Vsserv.exe (a Bitdefender Application) Is Making My Laptop So Slow It Does Not Work
I cannot use my PC for more then a couple of minutes at a time when vsserv.exe is running. It is taking up over 20% to 60% of my CPU every few minutes. It prevents me from even opening up the Start on the Windows menu toolbar! I am on WinXP Pro with SP3. Please help.
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White Screen Instead Of Interface (pic Included)
Getting a white screen instead of interface? Please help fix I paid good money for this program cheers.
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Problems Installing Bitdefender Total Security 2010
I have problems installing BitDefender 2010, it says that I need to be a compter administrator, that I don't have enough permissions, and I AM computer admin... Something is happening here. Can someone help me please? Thanks!