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Problems Treating Infected Files
Bitdefender scanner is taking loooong time to treat infected files when the first action is 'Disinfect files' I ran a contextual scan on a single file Patch.exe (Trojan.Zlob.5450) which took 53 seconds !! But if first action is 'Delete files' the scan took 1 second !!! In both the cases same action was taken i.e. Deleted.…
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Issue Affecting Security Status
1 issue affects security status > clicked Fix All issues > Issue appears Other MS update > Update Root Certificate, clicked > Installation OK > Message: OS updated successfully. But then BD says Status Failed! Installed Update Root Certificate via the MS Update Website > OK. BD nevertheless keeps warning of vulnerabilty.…
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Came Here Looking To Replace My Current Av Program
Hello everyone, This is my first post to the forum. I am looking to replace my current AV program because of lack of support. They even took down a 10-15 year forum board and replaced it with a new community board and scrapped all kb articles. I came here after reading a review from a review site giving BD a top10 gold…
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Antivirus Scan Not Automatic, Must Start Manually
Everytime I turn on my computer, BitDefender starts but the antivirus scan does not. After a few days I notice a warning that indicates that the antivirus has not been done in several days and I have to click on a button to "Fix all issues" and then the antivirus scan begins. Is there a way to change settings to have the…
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Bitdefender Interupting My Internet Connection
After reinstalling Vista recently I encountered a problem in that after I downloaded a few files from the internet my connection would no longer work. Internet Explorer would say that a page was loaded but the screen was white (the same thing with Firefox). The email would continue to work fine and the other computer in…
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Skype Still Showing As Outdated
Skype still showing as outdated, saying 4.1.141 is the latest version and I have 4.1.0.179 installed. Bitdefender 2010 is fully updated and have tried rebooting computer several times.
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Can't Remove Anti-phishing Toolbar
Hello, ever since I've had problems with bitdefender, like random freezing or even not being able to browse the web but can still use IM programs. I uninstalled it but haven't had any luck removing the anti-phishing toolbar from firefox. I've looked at a few posts that say to use the uninstall tool, so I tried it out, but…
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Unable To Update
i cant update my bitdefender 2010 after I've install it. my automatic update and firewall are disabled and i can't manually enable it. when i tried to update, there is no status for the update
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Totally Dissatisfied
Purchased Internet Security 2010 3 licence pack. Initially had it installed on 3 laptops, 2 being Vista 64, the other XP Pro. After installation laptops ran incrediblly slow, bitdefender constantly stopped working, had difficulty updating, would not send e-mails with attachments, we were constantly nagged for our…
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Installation Issue - Not Allowing Users To Log Onto Pc
Hello, Just tried to install Bitdefender AntiVirus 2010 on 4 PC's. All PC's are WinXP 32bit. Mixtture of SP2 & SP3. Cannot check as I cannot log into PC's after installation. All PC's had Bitdefender AntiVirus v10 which I un-installed prior to installing 2010. The installation appeared to go as normal. Sucessfully…
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What Is Scan Web (http) Traffic?
Hi, I am not sure what the AV setting "scan web (HTTP) traffic" does exactly. If I have this unchecked and a virus slips through to my temp internet files, will BitDefender still detect and quarantine the virus? All it says in the help file is "scans the http traffic". Not sure what it means exactly. Cheers
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Bit Defender Blocking Microsoft Updates
I just started using bit defender 2010 (free trial) to test it out. I put it in intermediate mode and after installing I saw about 7 windows updates that it recommended. I tried to install them and a few of them failed installation. After trying agian a couple of time I put it in expert mode and tried again, and found out…
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Windows 2007 Installation Problem
I have tried twice to install BitDefender 2010 on a new Windows 7 Dell. Both times the computer failed to re boot. I have had to do a system restore from safe mode.
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Allowing Exe Files
Hi ... Im using Betdefender Internet Security 2010 on windows 7 My question is how to ALLOW certain files to be copied from ( for example CD to my Hard Drive ), since Bittorrent wont allow me to copy ( EXE, Keygen, files to be copied ) ? Thanks ........
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Register Warning In Every Boot
Anyone can tell me why my bitdefender 2010 antivirus keep pop up "reminder to register" in every boot of my Windows 7 64bit. I have a valid key and registed 2010 antivirus officially. there is no problem during installation and the software running well too. but the pop up "reminder to register" is too annoying which I…
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[duplicate] Bitdefender 2010 Blue Screen In Bdselfpr.sys
After upgrading my Bitdefender license to BitDefender Internet Security 2010 I've several times encountered a windows blue screen. The error module is bdselfpr.sys address B59FF336 base at B59F9000 datestamp 4AE964c2 (the addresses varies for every crash). I'm running Windows XP version 2002 Service Pack 3. Bitdefender…
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Bdtc 2010 Not Scanning Outlook Email
Ran some tests and even though i have turned on in and out bound email scanning its not picking up viruses with outlook. I use to get a pop up saying it was scanning email but not any more.
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Bitdefender Anti-virus 2010 Outlook 2003 Problems
I have been reading about all of the 2010 problems and that 2009 doesn't have those problems. I purchased the antivirus mid October 2009 and I want to uninstall 2010 and install 2009. Can you please tell me how I can do that. I am really sick of having all of these problems - it is even worse now that I am on Windows 7!!!!…
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Registration
Hello. I have recently renewed my PC and I returned to the bitdefender site to download a copy of bitdefender. The only option available was V10. This is now installed as a trial copy. But I want to key my licence number to validate a full copy. Unfortunately, when I enter the key in the registration wizard, it gives me a…
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Backup Schedule
I get a schedule error: Access is denied. BitDefender Backup cannot set job schedule. I am logged in with Administrator rights. How do I set access rights to allow scheduled backups?
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No Bitdefender Bar In Windows Live Mail
I have a Windows 7 64 bit system with BitDefender Total Security 2010 installed. In MS Outlook, the BitDefender task bar appears with spammers, friends, etc. But not in Windows Live Mail, not even when clicking the BD bar in the Windows Live menu.
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User Interface Very Slow After Update
Ok today a few minutes after I booted up my computer today Bit Defender did a automatic update like usual but right after I noticed the user interface was really, really slugish. I have it set on Expert mode and I went to start a regular system scan but when you click on the tab it doesn't respond right away and takes…
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Incomplete User Interface Screens On Av2010
I have just upgraded from AV 2009 to AV 2010. I completed a full uninstall of the old product and installed 2010 using the latest installation kit. The problem is that the user interface screens are incomplete: some of the graphics are missing and none of the buttons are present. Attached screenshot shows what I mean. All…
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If I Hide The Antiphishing Toolbar, Is It Still Working?
Sorry for such an elementary question, but I can't find the answer in Help. I don't want the toolbar displayed - it wastes nearly a centimeter of screen space - but if I hide it, does it continue to work? [it would also be good if it would integrate into one of the other toolbars, or even better, sit as a button on the…
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Ftp Problems
Hi I tried several ftp softwares, but the problem comes from the firewall. I can't upload properly, the upload freeze when it ends, seems not finishing and not going to the other file to upload. The only parameter that i can change to allow that is in the firewall, put the stealth level on full stealth and desactivate the…
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Which Windows Service Does "home Network" Require?
On my netbook I have multiple hardware profiles. My minimal profile (which I always use) has lots of services disabled. The "Home Network" feature doesn't work in that state. Does anyone know which service in particular is required to use that feature?
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Updating Error Code Http 403
installed and reinstalled bitdefender 2 times try to update error HTTP 403---- windows message ---virus out of date
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Deep System Scanning
Hi, I have Bitdefender 2010 installed on Windows 7 Pro and I'm having a problem with a Deep System scan that just seems to be taking forever. I tried yesterday and after 13+ hours I just gave up. I'm running it again now and so far its been running for 2 hours 15 minutes and I've no idea when it will finish. When the scan…
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Registry Entries Added By Bitdefender
I thought this might be helpful for those who have problems with un/reinstallation of BD. Here are all registry entries added to my PC when I installed BDIS 2010 on WinXP Pro 32bit. Lots of them are left after standard uninstallation with MS Add/Remove or BD Uninstall Tool. I believe some of the left entries could produce…
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Vulnerability Display Issue
After the BD updates made today and after a restart, here is what I got after doing a vulnerability scan. I'm assuming it has something to do with that fix made for Skype today. I am getting no BD errors so far, but this is rather annoying. Please advise what to do about this.