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Multiple Problems With Latest Update
Thought it was worth tying together the various issues on this board related to the latest DB update. It seems the symptoms are: 1. "Not enough storage" when trying to use multiple users. 2. Internet Explorer (possibly firefox too) "losing" pages randomly. 3. Downloads hanging. There are separate threads relating to all…
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Bitdefender Update Service Has Encountered A Critical Error!
I have a problem with my BitDefender 2010 Update Service. A few minutes after start-up, I get this error message: usually followed by this one: Then I get the first error message again about two dozen times throughout the day. I went through a few of the posts below where other people are having problems updating, tried a…
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Internet Goes Blank
Ever since I bought BitDefender, my internet just goes blank after a while, which forces me to restart the computer. Each time I restart the computer I can browse again, but like clockwork after a little while I can't get on anything anymore. My instant messaging programs still work, but except for Google, no matter what…
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Problem With Divx
Ever since I got BitDefender, I can't download DivX videos (all my applications are updated). DivX is allowed through my Windows firewall, but BitDefender is blocking DivX, and I don't know how I can turn that off. I've been using DivX for years, and this is the first time this has happened. The error is (whenever I try to…
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Unable To Quarantine Or Block Access To Infected File
Hello everybody, I am using Bitdefender Internet Security 2010. Http scanning is disabled by default realtime protection. I tried to download eicar test zip file using firefox. Bitdefender showed popup that it cannot delete, disinfect or quarantine so it denied access to it. I saw the file in the temp folder and when I…
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Bitdefender Taskbar Icon
After an upgrade into latest version of bitdefender IS 2010, my taskbar icon look completely different as it used to be. Please fix it. thanks
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Potentially "dumb" Question...
Hello, I have been using bitdefender for some time but have now upgraded to Win7. Laptop went fine, 32bit but I decided to upgrade the desktop to 64bit... is there a separate installation for x64 vs the 32bit version? I cant seem to find any difference on the site or reference to the question so here it is to the forum...…
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Bd 2010av32bit + Sandboxie 3.39 = Bsod ?
I ve tryed today to use BD 2010 AV 32 bit on an AMD X2 6400+/4G system with XP SP3 up to date. The problem is that when i was trying to go in my BitDefender Account ,opening my sandboxed browser ,i got a nice BSOD indicating bdselpr.sys as culprit.I think this file is with the selfprotection of BD . If i remember…
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Vunerability Module Still Not Fixed
Hi, the vulnerability module is still reporting installed apps ect as OUTDATED When it's clear that infact they are not outdated at all,take a look at the uploaded screen shots of this problem that seems is here to stay, the way i see it is this, if they wish to include such a module (that is useless to me)then it should…
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Bd 2010 Quarantined And Corrupted Outlook.pst
After loading BitDefender 2010, the program scanned my computer (4 different user accounts) for 15+ hours; resulting performance was very, very, very slow. Crawling to Outlook, I was met with a system notice that I had no Outlook.pst file. I switched hidden files to visibility and found one Outlook.pst file in a Temp…
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Attention: Those With Update Problems
A fairly large signatures update just came through -- 1978 KB.
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Game Mode Not Working
Since this major upgrade this week 03/11/2009 game mode is not displaying if it is working or not,i know that there is no change in cpu usage, here is a screen
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More Suggestions To Improve Bitdefender
We all know that BitDefender is going through an extended rough patch at the moment, but the poor programming is aggravated by poor documentation and ‘flagging’ of error messages and issues, and there is also poor documentation on the website. Programming issues: I have made several constructive issues in another post…
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Just Checking In After 4 Months Away.
Hi folks: After almost two years of BDIS I decided to try a different solution to Internet Security. That was about 4 months ago when I uninstalled BD for the last time, I was getting fairly good at doing that. At that time I installed a different brand of Internet Security. It installed in less than 5 minutes and has…
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Bd Clone
A buddy of mine got a new AV program and was having issues with and asked me to take look at it. I've been BD AV for 3 years and was surprised to see this..
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Bd 2010 Refund
I was just wondering if it was possible to get a refund on the BD anti-virus 2010. The reason I want to return it is I have had it for a little over three weeks and has steadily caused problems such as randomly crashing on the desktop, randomly crashing in games, crashing when updating, large system resources being used,…
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Bit Defender Weekly Update Not Registering
Hi there, I've been having difficulty with web pages not displaying content lately -- They appear loaded by the lower left "Done" status, and the URL and the Tab title, but the page is totally white. No message. Nothing. So . . . i've been running Bit Defender almost daily for the last 3 or 4 days, which made evident a…
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Bd2010 Update From 2009
How much it will cost for me to update my actual Bitdefender Internet Security 2009 to Bitdefender Internet Security 2010? I've 3 license numbers for 3 pc's with 89 days left. Thanks
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Installed Bd Now Computer Will Not Boot
I purchased a 5 computer licence yesterday, installed it on 3 desktops without really any problems. This morning I installed it on a laptop and now it will not start. It is an Inspiron 630m by Dell. The message is STOP: c000021a (Fatal System Error) The windows logon Process System process terminated unexpectedly with a…
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Any Answer To Our Problems?
Don't expect the BitDefender should answer each and every post made at this forum, but users reported a whole bunch of problems, and for more than a day now there is no answer whatsoever. Not even a "sorry, we are trying to make things right again".
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Bis 2010 Problem With Dns Cache
I instaled bitdefender internet security 2010, but I selected disable dns cache and know I can not forward my utorrent port corectly, only if my firewall is off. I unistaled bitdefender, then I instaled again with option "disable dns cache" turened off but nothing hapend, so how can I repair this problem.
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Big Problems After Major Update
After the major update there seems to be a flood of problems:- 1) Cant detect flash drives until registry control is disabled. If the registry control is enabled and i insert a flash drive the Total attempts blocked value increases by 1 as if a major threat has been blocked !! 2) No audio device detected hence no sound !!!…
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Internet Freezes Since Last Upgrade
since the last upgrade of bit defender internet security 10 the whole internet on this pc (where bitdefender is installed) freezes randomly.pages dont open and downloads stuck until i reboot the machine.seriously this is getting really annoying and im thinking of uninstalling the product (i really feel that i throw my…
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Problem After Problem
Started out as the firewall turned off and gave no indication as to why. Tried to reload from your website and it failed. (didnt record the error) Looked at your website again and it said to download the uninstaller. Did that and ran it. Tried to reload and I got an error about not having authority to do so and something…
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[solved] Not Enough Storage Error After Latest Update
I have BD2010 AV running on XP SP3. After the major update was installed on 11/03/09, BD runs for awhile after boot, then the tray icon turns gray with the message "Services not running, please restart and contact support if the problem is not resolved". Two other symptoms occur at the same moment: 1. My mail server…
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Has Anyone Ever Noticed ... ?
... that when there is a flurry of problems going on all at once Chat service is off the air most of the time? Not that they ever do you much good anyway, but I did have a general question I wanted to ask them and I've been trying all day, to no avail because they aren't answering.
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Major Update Causes Sound Problem
Last major product update brings back dark memories of infamous BDIS 2009 updates. I've read other problems caused by this update described by the users - USB and connection issues. Tried it myself and discovered another one - after reboot my PC looses sound entirely. I mean there's a sound when Windows starts, however…
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Bitdef Last Update Messed Up My Pcs
I'm a BitDef user since 2005 and used to say that I was a happy user - my PC-s were always clean and protected, and since nobody else messes up with my computers (two desktops and a laptop), if there was an error, I was usually able to resolve it it no time. Well, until now, when this update from BitDefender messed up…
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Warning Message For Items I Want To Ignore
The "Warning: multiple issues are affecting the security status of this PC" alert is on constantly for several vulnerability items that I want to ignore. In particular, for Live messenger that I do not use or want. I cannot ignore the "warning" because it might be something critical, so I am opening BD several times a day…
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How Do I Upgrade
So how do I get this "Update?" There is no link to download it. Hello all, Today, we have released a major update that have solved major issues described and discussed on this forum . Here is a list of these topics/issues : Unjustified Vulnerability Error, Windows Live Messenger outdated Bdis, Windows Live Messenger, And…