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Bdc.exe Is Missing
Hi, since I was not very happy with the built-in scheduler I've planned BitDefender scans using the command line scanning utility and the Windows task scheduler (see this old knowledgebase article. The program bdc.exe is usually situated in "%CommonProgramFiles%\BitDefender\BitDefender Threat Scanner\av32bit_*" (*…
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Strange Pop Up When Bd Scheduled Scan Starts
Why am I getting this strange pop up window every time my scheduled scan starts? It's been happening for a while; then yesterday it didn't so I thought whatever was causing it had gone away but now today it's back again.
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Ie, Windows Live Mail And Performance Problems After Install
Hi I installed "BitDefender Anti-Virus 2010" an my XP laptop (1.3ghz cpu / 2gig ram), and upgraded to SP3, IE 8 and MSN by req of BD. After installing ive got several problems. The startup are now slow, and for opening a browser window(FF), it takes quite some time. Opening programs has also slowed down, and changing…
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Bitdefender Threat Scanner Service - What Is It Good For?
I was checking the services that are running on my computer and in doing so I found 4 services that obviously belong to Bitdefender. One of them made me start thinking - BitDefender Threat Scanner. On my computer it is set to start manually and it is currently not running. I would like to know what this service is good for…
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Vsserv.exe Crashes When Using Exact Audio Copy
Internet Security 2010 (vsserv.exe?) systematically crashes when I use Exact Audio Copy (free download at www.exactaudiocopy.de) to rip my CDs. It can crash when EAC checks the CD info on FreeDB.org, or when EAC is detecting the gaps between the tracks or shortly after EAC converts the WAV file to FLAC with the command…
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Open(unsecured) Wi-fi Detected
I recently installed Windows 7 Professional x86 on my Dell Inspiron E1505 laptop. When I installed BitDefender Internet Security 2010 and connected to my university's wi-fi network, the attached image keeps popping up every so often. As far as I can tell, I've done everything that it tells me to do on the pop up but I'm…
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Neeed Help
Hey guys I want to remove the little "BitDefender" icon at the lower right-hand corner of my MSN Messenger window, how would I go about doing this? I have disabled all Encryption services, and it still appears there. Now while this may seem like a user-preference, it's not. It was fine when I used the latest Messenger,…
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Win Xp Pro
Dears All, I have Windows XP Professional SP3 with Bitdefender Internet Security installed on, I'm using Parental Control, in some cases IE 7 or 8 blocked websites work normally ( without blocking). this dont happen on FireFox.. On Windows XP Home Professional every thing is working fine, is XP Home required to get the…
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Thunderbird Inbox Disappears Into Quarantine
Today BD discovered a virus in an email attachment in my wife's Thunderbird Inbox, that had not been detected by the earlier version of BD. It asked what we wanted to do, and I specified that it should be quarantined, thinking (stupidly) that it would just quarantine that message. Instead the whole Inbox disappeared into…
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Can I Have A Refund Please?
I really liked bitdefender back a few years, it was clean, quick and was very stable. Then I went away for a while and came back and bought BD2010. It's been crashing on all of my computers when it updates, or when it's scanning. Now over the last couple of days it's stopped Steam from loading and also caused notepad to…
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Flickering Notification Window
For almost a week I have a flickering window of bitdefender internet security notification every 5 to 10 minutes just flashing for a 1/2 second and than disappearing... it's an annoyance since i can't put computer to screen saver mode and also it pops on top of games and I don't want to use gamer mode... any help? have…
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Cant Fix Issues
All of a sudden my copy of Bitdefender 2010 has started to malfunction. It says I currently have 3 issues, but when I click to fiox them the process never completes. The issues are - Updates are disabled, Updates have not been performed, last syatem scan was aborted before it was finished. Your help would be appreciated.
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Windows 7 * Windows Live Messenger *
Hi , Since i have bitdefender 2010 installed on my windows 7 system. Everytime i login into messenger it keeps saying 'Windows live messenger not responding'. I uninstalled bitdefender to check if its bitdefender and after i uninstalled bitdefender messenger is working fine. Is there a fix for this? Thanks in advance ,…
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The Backup Doesn't Works
Hi, I have a problem with my online backup : BD2010 (with online backup) 13.0.16. Windows Seven.
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Post Here When You Have To Restart Your Pc
Seems like a lot of us are having the same problem and despite the fixes that are posted, nothing seems to be working. Perhaps if we show the BD people how often this is happening, they will recognize this is a major problem with their software.
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Windows Vista Business 64-bit & Bd Internet Security 2010 Or Bd Total Security 2008
I am using BitDefender Internet Security 2010 and BidDefender Total Security 2008 in my machines and so fine. I just got a new notebook with Windows Vista Business 64-bit. The notebook has Intel Core 2 Duo P9700 2.80 GHz, Memory 6 GB. Which BitDefender could you advise me to use with the new notebook without any problem ?…
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After Subscription Expires
After the year is up, does bitdefender continue to operate without updates like norton or does it disable itself like trend micro? By the way, I agree with Dianne. I read the response she was given but it did me no good since I haven't yet purchased it. The best I could do is spend the 20 min it took for me to register…
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Why Is Bitdefender So Hard To Contact?
For being rated the top anti-virus software, so far, I am not impressed. I installed the free trial version 2 days ago. I ran a deep scan and a virus was detected that had not been detected by my previous anti-virus software, Trend Micro. I could only quarantine the file - GenPac:Generic.Lineage.92D3E5D2 Infected: C\System…
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Bitdefender Services Are Not Responding
Windows XP Home Edition SP3 BD2010 I was surfing the net yesterday, but it was really slow connecting to different sites (e.g. Amazon), so I restarted my PC. Then BD2010 would not start, and I got the following message when hovering the cursor over the grey BD icon: "BitDefender Services Are Not Responding. Please restart…
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Quarantine Path Problem
Hello, after a long time in registry i was able to set the pathes in Windows 7 the way i want, except of one Key from Bitdefender. Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\BitDefender\BitDefender Quarantine] "QuarantineFolder"="C:\\ProgramData\\BitDefender\\Desktop\\Quarantine\\" all i want is a D:…
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Windows 7 Action Center Problem
Hi forum, I recently installed windows 7 and upgraded to Bitdefender 2010 Internet Security. Everything seems to be working fine except that in the security center/action center, it says "bitdefender antivirus reports that it is out of date." What should I do? I have updated btd and i have no outstanding issues with the…
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Ie& Not Saving History After Instal Of Internet Security 2010
I installed Internet Security 2010 on Monday after successfull removal of version 2008. All went well but I noticed today that my hisotry in IE7 has not been saved since the install. Privacy is not enabled, and options in IE7 for history saving are 20 days with 1048 size history folder. I used a reg fix and even that has…
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Help Please
hello i've just bought bitdefender total security 2010.I have two computers one with internet and the other without.I installed the product on the computer without internet.so i want to update but i can't , i found a file named weekly.exe that includes the updated files but when i run it it says "version cannot be…
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Firewall
Running BD AV2010 Windows Vista 64 Home Premium I cannot seem to find a firewall with the BD program. I need to set my firewall not to block a certain program. I have Windows Firewall disabled. Where am going wrong? Thanks
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Startup Issues With Bd 2010
When I startup my computer the BD icon appears in the system tray (red normal) then turns grey for a short time with the message when I mouse over. "Bitdefender services are not responding. Please restart the computer and if the problem persists contact Bitdefender Support." Image provided "Bitdefender Startup" After a…
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Problem With Active Virus Control
Everytime I go to certain websites, drudgereport, rottentomatoes, and some others, the websites often will close and more or less refresh. A bitdefender popup opens in the right hand corner with this message: iexplore.exe has been terminated because it was deemed harmful by Active Virus Control This is a really frustrating…
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Bd 2010 No Connectivity
I am running 2010 Total Security on a Vista machine with no problems. After installing and registering on my machine running XP 32 bit, I am unable to get an internet connection. After uninstalling and reinstalling several times I loaded AVG which works fine and allows a connection. I want to get back to using Bitdefender.…
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Problem With Iis And Local Network Machines
Hello, i have a problem with bit defender 2010 total security. My network is composed by 6 pc with windows 7 64bit edition and IE8/Chrome. On 3 pc there is IIS7 and in 1 of those there is BitDefender installed. Then there is 1 pc with BitDefender installed. The other 2 pc only have Windows 7 64 bit. Here is the problem: On…
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How To Deactivate Email Scanning Message Bottom Right?
Hello, I recently upgraded to BD Internet Security 2010. 2 Questions: 1 - How do I deactivate the blue BD message in the bottom right of my computer every time I receive an email? I still want BD to scan my emails, in the background, coming into Outlook though but don't want to be notified with this distraction. 2 - How do…
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Itunes Crashes Playing M4p Files
New BitDefender user as of today. Installed Total Security 2010. When trying to play a DRM-protected AAC file (M4P estension) iTunes crashes. This problem was not present prior to installing BitDefender. Problem occurs on both machines I have installed on so far. I have tried playing the files streamed from another machine…