-
Key Won From Beta Testing Blocked?
I did the beta testing of BD TS 2010 and was given a free year of service for my participation. All of a sudden today my key got blocked and now says Invalid? I can log into my account online and it shows the remaining days but it will not work on my PC. What can I do?
-
Virus Problem
After scanning the computer with BitDefender 2010 it detected a virus called application.generic.234424. After selecting "delete" in "choose an action", Bit Defender says that the virus has been deleted, but upon the next system restart and virus scan the same virus type pops up again. BitDefender shows that the file…
-
Vseerv.exe - Application Error
I am just running the trial version 2010 with a view to purchasing. All has gone well but I am getting "out of the blue" a "vsserv.exe - Application Error" The content of the message is, The instruction at "0x02faed48" referenced memory at "0x00000000". The memory could not be "written". Click Ok to terminate the program.…
-
Outlook 2003 Unable To Open
After downloading and running bitdefender, Outlook 2003 will not open. I am running Windows XP
-
Very Frustrating Problem With Bitdefender, Bandwidth Usage
Hi, i'm posting this here since i have no idea how to solve this problem. I have bitdefender since a month or so, and since then i'm having a very frustrating problem. When i look a flash video, on sites like youtube (and youtube itself) bitdefenders tells me that it's using bandwidth, and of course, that's normal. The…
-
Windows Security Center Says Bd Not Up To Date
Hi, since last week I've been getting Windows Security Alerts on my Vista Ultimate 32-bit PC. It reports two issues: "Bit Defender Antivirus reports that it might be out of date" and same for BitDefender Antispyware. If I check the BitDefender dashboard, it shows that it has been updated in the last hour. If I press the…
-
Bd 2010 Block My Internet Connection When I Use My Hero As A Modem
Hello, I have just upgraded to BD 2010. I must say I was happier with 2009. When I try to connect internet via my HTC Hero, BD blocks the internet connection. When I disable the firewall, i can connect. I changed the settings to Trusted Local/Stealth Off/Generic No but it did not help. Can you please help. Thank you.
-
Making My Hp Network Printer Work?
Hello. I´ve installed bd2010 internet security. My question is how do i get my printer to work. I have a hp 2575 network printer. It´s connected thru my router to my pc w vista 64bit. It worked before bd. I allso want to use the scanning function in the printer. It works if i lower the firewall. Magnus
-
Update Takes A Long Time
I decided to do a manual scan so went to the update tab first. It was just a small update, 225 kb. I bet it took near 10 minutes for it first to download, then install. I've noticed this ever since I installed 2010 and can't help but wonder why. Usually you think of a new version as being improved, but in this area at…
-
Increased Internet Usage With 2010 Trial?
I have just joined this forum to ask this question: A few weeks ago I installed the 30 day trial version of BitDefender Internet Security 2010 after my subscription with F-Secure ran out and their 2010 version did not work as well as their 2009 offering (wish I'd stuck with that...). Since installing BitDefender my…
-
Re-install Failure
Hi, I hope someone can help me with this. I've been using BD for several years now and it hasn't given more than the usual trouble but now I am stuck. BD started to repeatedly shut down with Critical Errors and I eventually decided to re-install it (on XP Pro SP3) I ran the BD uninstall App but this failled to completely…
-
Bitdefender 2010 Has Problems With Whs (windows Home Server)
Hello Since I install BD Internet Security Trial, I cannot backup my computer anymore to Windows Home Server. Before it worked perfectly, but now I cannot backup anymore, after a while I get an error that the Volume Shadow Copy could not be created and that I shoud do a CHKDSK /R, which I tried but didn't help. After…
-
Deep Scan Problems; Parental Control
Hi, I finally got my BD IS 2010 installed and updated (using weekly.exe and then downloading virus definitions only, as I'm on sloooooow dialup at home). I was pleased that went so smoothly AT LAST. However, when I run a deep system scan, it gets so far then says that there is a file that it doesn't know what to do with.…
-
Defender Was Deactivated While Open A Web App In Interdev Via Vpn
Does anyone enconter this issue? After I connected with VPN and open a web application in VS Interdev, then open one of the file, BitDefender is immediately deactivated. It asks to "... Servisec not responding. Please restart the computer...", also there is a message of "Install updates and then shut down your computer."…
-
Can't Use Syntax For Web Control
Syntax: *.******.com - the action of the rule will apply on all web sites finished with .******.com; ****** - the action of the rule will apply on all web sites containing **** in the web site address; www.*.com - the action of the rule will apply on all web sites having the domain suffix com; www.******.* - the action of…
-
[duplicate] Bitdefender Prevents Me From "safely Remove"
I bought a WD My passport essential 500gb external hard disk today. I installed it and it worked perfect. Then I wanted to "safely remove" it so I could use it on another pc, but I got the error that WD HDD was used by a program. I quited everything but it didn't work. So i uninstalled Bit defender, and then it worked…
-
Continually Asks Me About Activex Control Panel
Often when I open up BD2010 I get a popup saying something about ActiveX and a control panel and do I want it to continue (I forget the exact message). I have no other programs running at the time, and I always click Yes and everything seems to work, is there a way to set this either in BD or Vista so it doesn't ask me so…
-
Wake Up Computer
Is it possible to instruct BitDefender to wake up the computer at 2am to perform the daily scan? It's quite annoying to have it start the scan when I manually wake up the computer with the intention of using the computer. Thanks
-
Bitdefender - System Tray
Hi, I am using BitDefender Internet Security 2010, and windows vista. I had a problem with the scan activity bar showing all the time,even when the checkbox was not selected. I noticed that someone else in the forum posted the same problem, so I deleted the file user_gensett.xml,that fixed the problem. Now I have the…
-
Update Problem
Hello, can you send the fix to my e-mail? I can't update my BD 2010, and the internet is OK. Thank you!
-
When Will This Problem Be Fixed
please see the attached 2 screen caps, in one you can see the frozen update sequence that occurred whilst i was using my pc,(using winrar 3.90) virtually any thing that is using the hard disk will cause this to occur, or it will be very slow but complete,slow being 5mins or so, for no, or very small files? it;s not good…
-
[solved] Can't Connect To Http://server.iad.liveperson.net With Bd Installed
Hello, I thought I would post this before initiating the refund procedures. Background: I purchased 6 3-pack licenses for BD Internet Security. I am in a small office, and require access to http://server.iad.liveperson.net for customer service. I am no longer able to access files from the above link. I thought it may have…
-
Renewal Problem
Hi to all I'm happy bitdefender corporate user.... verry good prog and safe. Problem: I buy before 1 year 10 licenses (2 x 5pc usage) and one year no problem but now i try to renew license. Ofcourse clicking on renewval link from AVANGATE ... payments ... ok . BUT NOW BD2010 get old values for registration and say expired…
-
Bitdefender Crashing With Malwarebytes Installed
I have Bitdefender Internet Security 2010 installed. Since installing malwarebytes I get a bitdefender crash report after it auto scans my pc. This happened on my windows xp, and now again on my Windows 7 installation. Could someone tell me how to fix this issue. Thanks
-
Bitdefender Deep Scan Finds Virus
This is my second post about infections tonight. No answer on the first one yet. Deep Scan found the above infection in C:\Users\Name\AppData\Local\Temp\is-UQB15.tmp\iMonitor.exe" threatType="virus" threatName="DeepScan:Generic.Malware.P!Pk!.DCFD6C1D" action="move to Quarantine" initialStatus="infected"…
-
Where Is My Product?
Hello, I recently purchased bit defender and did not receive an e-mail confirming my purchase. I quickly read the info when I purchased it and understood (perhaps wrongly) that an email would arrive giving me the necessary tools to actually download and use bit defender. Did I misunderstand something? Will it come in a box…
-
Lag In Game
hi, i find that after installation of BD2010IS, when playing counter strike, there seem to be alot of lag, and spikes too. im quite sure that its nothing to do with my system cos they only started today, after installation of BDIS2010. how do i reduce lag/ is there an update to patch this bug(if it is one). thanks alot.
-
[solved] Bitdefender Detect Itseft As A Virus
Please fix the problem, thanks.
-
Scanning Speed Question
The explanation is this (as you also can find it in other topics): BitDefender products have a SmartScan module, which prevents OnDemand and Realtime scans to scan known clean files again on successive scans. This module has a predefined list of files (which is updated along with signature updates), and also a dynamic list…
-
Upate Problem Persists
Hi,as this update problem that has re occurred and with no resolution in sight, i have to now,disable the autoupdate module,when uploading or downloading,as it is incapable of completing the update task, today i was downloading from rapidshare using the rapidshare manager, i had forgotten to disable the update module…
