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Upate Problem Persists
Hi,as this update problem that has re occurred and with no resolution in sight, i have to now,disable the autoupdate module,when uploading or downloading,as it is incapable of completing the update task, today i was downloading from rapidshare using the rapidshare manager, i had forgotten to disable the update module…
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Upgraded To 2010. May Not Have Fully Installed.
I recently upgraded to the 2010 version and after the inital install it was going through the setup process and then my internet connection went out. I had to cancel it and wait till my connection was back. Later Bit Defender didn't resume the setup process or anything so I don't know if everything is the way it's suppose…
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Security Update For Windows Xp (kb971486)
Hello, and Thanks for Looking At My Problem(s); After downloading the recommended security updates for Windows XP on Patch Tuesday - 10/13/09 - they all installed successfully except the security update (KB971486), which has to do with something called Elevation of Privilege. After trying to install again, both the…
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Tune Up Module - Wizard Not Available
I started with live chat and this issue went into a ticket issue over 2 weeks ago. I did the upgrade upon the suggestion from BD tech support after I received a notice from Internet Explorer that they detected viruses. Right after upgrade was installed I was able to run the tune up module items (ie, registry cleaner,…
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Microsoft Security Essentials (mse)
MSE is offered for free; would there be a clash with TS2010 if these 2 programs run side by side? Thanks.
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2010 Bitdefender And Windows 7 64 Bit
I recently installed windows 7 pro, 64 bit. I purchased the single user license of bitdefender 2010 and had a nightmare of experiences. My computer kept locking up whenever I tried to update or scan. I couldn't even uninstall it in safe mode because the computer would lock up during the uninstall process. The application…
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Deep Scan Logs Missing
After an uninstall and reinstall of BDIS 2010 with Vista UAC turned off, the program is working very well. A problem I have had with BDIS since the 2008 version is the logs. With 2008 and 2009 I have never been able to view a log within the program by clicking on "View Logs." The logs were finally located within Vista's…
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[solved] What're These File ? Are They Virus
i've try to use BitDefender 2010 Products in trial but after install it appear 4 unknow file pcconf.ini pcwords2.dat pcwords.dat pc_sign.slf are they virus? delete it is useless... it will shown up anytime i reboot computer
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[solved] Sos Cant Update|cant Open Bitdefender Site/forum|cant Open Ms Or Any Av Site!
Hi! I need your help real bad! I use a genuine Windows XP SP2 (came with my laptop) and bitdefender 2010 which also came bundled with my laptop (the version that came was 2008 - i upgraded to 2010 when it got released). Everything was working like a charm moments ago. I was using a proxy server (the other computer in the…
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Can't Update, Feel Like Giving Up
I can't do the Automatic Update, I can't enable it, I can't "Fix" Issues etc. etc. I've been going back and forth with tech support, uninstalled and reinstalled, sending them log reports BDx, sys.tar., etc. etc. it still doesn't work properly. I bought BD2010 the day it came out cause that's the day I got my first Windows…
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Can't Update Since Oct 9th
Hello I can't update anymore since Oct 9th! The error message is "Can't connect'". I have normal access to internet and everything works fine on my PC. It worked before the 9th and I didn't change any settings since then! Does anybody else have the same problem?
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【wlm Dep Clash & Registry Access】
Hi, About this problem, 【Windows Live Messenger Closes Itself, once opened the main window】 http://img25.imageshack.us/img25/6157/captureyz.png Since that day I reinstalled BTS 2010 and upgraded from build 13.0.15 to 13.0.16, this problem seems to be fixed. After a few weeks, out of a sudden, it happens again. After…
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Can't Send Custom Sounds On Msn After Installing Bd2010
Hello. I have encountered some problems with Windows Live messenger (+Messenger PLUS) after installing Bitdefender 2010 at first, It didn't allow Messenger Plus to run, I re-installed MSPLUS and it fixed the problem then, I wasn't able to send files through MSN, I fixed this problem too. The only one I'm stuck with is not…
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Can't See The Network.
I have a PC conected to ruter by cabel and a laptop by wirles. On the PC I have vista ultimate and bitdefender IS 2010. I understand that if I want to see my laptop I must set network discovery on, but it's set on custom and if I select on and pres Apply, doesn't work. This is the ruter page http://192.168.2.1/. On pc I…
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Download Speed
I just purchesed BD2010 INT SEC, and have now installed it on my new laptop, before installing I removed the mcafee that was supplied with the laptop using the mcafee removal tool that I downloaded from the mcafee KB. I use mega manager to download and since installing BD my download speed has been almost cut in half. I…
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Antispam List Of Friends Disappears...
Hi, XP SP3 Professional BD IS 2010 The list of friends in antispam disappears randomly. So a lot of "sane" emails go directly to the SPAM folder.. Very annoying... BD Support asked me to completely reinstall the product, which I did with no success: the friends list continues to disappear randomly. I noticed in this forum…
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Cannot Register With Error: The License Key Doesn't Matach The Product Type
I have previously installed Internet security 2009 and uninstalled using the uninstallation tool. After that I downloaded and installed Antivirus 2010, and tried to type in the license I just purchased online. However I keep on receiving the error as above. Please advice.
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Is Bit Defender Ever Going To Work Properly?
Bd Is 2010 hangs during update process here is a screenshot,this was taken some minutes following the hourly update, and is still hanging as i type this post,it probably will not go until i re-boot which in this case i wont/refuse to do, the other screen is what it get if it completes an update, this should not be…
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Bd Ts2010 And Hp Deskjet F2280 Installation
After having installed this new all-in-one printer/scanner I observe a strange BD behaviour at start-up. The systray icon appears first as red for some 5-10 seconds, then turns grey for some 20-40 seconds (in the meantime appears the xp warning icon that my pc is at risk: BD firewall turned off), then BD icon turns back to…
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Pc Slowdown, Msn No Longer Working
since installing bitdefender, start up has been slower, msn does not work anymore and opening firefox has been slower as well. any suggestions?
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Bitdefender Services Have Been Switched Off
Getting this quite often. I know that this is a windows machine, but BDTS has had me reboot this machine more times in the last 20 days than in its entire life... Am interested in if there are fixes for this, or I just should exit during my 30 period and try something else... Hate to do that since I've heard good things…
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Bdagent Application Error; Wrong Product Online ; Can't Open A Ticket
" /> Hello I hope that someone in the forums can assist with these issues: 1. bdagent.exe Application Error After installing bitdefender 2010 on Windows 7 and rebooting a few times. The agent dies right after booting up. If I restart it from the command line it runs fine. Exact Error is attached as a jpeg. Note that the…
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Numerous Problems After Windows 7 Upgrade
Hello. Ever since I upgraded to Windows 7 Ultimate 32bit from Vista Ultimate 32-bit, I have been having issues with BitDefender. I did totally uninstall and reinstall BitDefender by the way. The first thing that happens is that occasionally the vsserv.exe service is corrupt... BitDefender reports it is not running, but it…
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Parental Control Issues
Greetings Background: I have just switched to Bitdefender 2010 and as of consequence am still learning the ropes with it. I have used the program's in build help manual and also browsed through the forum, there seems to be no remedy for my problem. The Problem: I remember setting a password for parental controls, but it…
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[solved] File Exclusions
Is there a way to exclude some files not just from scanning, but from bitdefender stopping the file from doing whatever its doing?
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Bd2010 Locking My Usb Drive
hi there. Everytime i use my USB external hard drive. After im done with it. I cannot Eject it. this only happens with BD2010 and Not BD2009 the file that is locking the External hard drive is called Vsserv.exe can you please have a look at this. Thank you
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Bdis 2010 Issue With Virtualbox?
Hi, i using BDIS 2010 for 2 weeks, and i notice when i open virtual machine in virtual box and using it to online it somehow crash my BDIS and it turn gray saying service is not responding. the service VSSERV is not responding. Could it be solved??
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Scheduled Scans
Hi, I've just figured out that scheduled scans don't happen unless you are logged in. If you are logged out at the time the scheduled scan is due (i.e. the computer is at the Windows Vista login screen waiting for a user to click on their username/icon), then: 1. the scheduled scan is never performed 2. when a user next…
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[solved] Trojan Found - Scan Log Problem
BitDefender Internet Security 2010 Vista Home Premium 32-bit BitDefender scan found the following: Trojan.Downloader.Small.AAQR Location: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.ebd ignored (limited access) An object has not been scanned because you do not have the system administrative rights to…
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Bitdender Services Are Not Responding
Product: BitDefender AntiVirus 2010 Build: 13.0.16.313 OS: Windows XP, service pack 3 Problem: BitDefender Security Services (vsserv.exe) is unavailable at the moment. Please restart the computer and try again. If the problem persists, please check our online support. BitDefender has been giving this problem nearly every…