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Bitdenfender Blocks Lan Activities
I am using BD Total Security 2010. It dont allow me to do any activities on my local network. I cannot print, transfer files over the network. the pc's in my network are not visible in network neighborhood icon. How can i allow all the local network activities?
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Bitdefender Ts File Shredder Is Unreliable, In Fact No Good
Hi there y'all. I am reporting this to let you know the file shredder app of BD has no real use as far as I am concerned. I have found regularly that after initiating the shredder wizard, it will start shredding to infinity. When I press cancel, however, all files have been reported as being 'not deleted'. This also…
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Trojan Found In Bitdefender
Just in the last 3 days I have been getting these alerts from Malwarebytes after a full scan. Is this a false positive? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAM FILES\BITDEFENDER\BITDEFENDER 2010\ENU\BDAGENT.UI (Trojan.Agent) -> Value: BDAGENT.UI -> Quarantined c:\program…
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License Renewal
I have asked this question via a feedback form on the website, but have not received a response. I don't particularly want to upgrade to Bitdefender Internet Security 2011 when my subscription comes to an end. For me the only product that has worked properly since I started using Bitdefender was the original Bitdefender…
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Licence Key Extension
hello I am using Bitdefender for 10 months and decided to continue I already purchased bitdefender but my license key 58 days my question is can I add new license key or I have to wait to end old license key? sorry for my english
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Internet Security 2010 Not Updating
I just renewed my "subscription" to Bitdefender Internet Security 2010" and now magically it won't update. Any suggestions to solve this are appreciated.
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Vsserv.exe
Hi I am having problem with the vsserv.exe It takes all the cpu
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Sockspy.dll Is A Component Of Bd Is 2010?
what is the sockspy.dll file and its function? Is it a component part of BD IS2010? Previously I found it in the folder Windows\system32, but now it disappear. Anyone can tell?
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Bd Agent Serious Error
I have a destop running Windows XP SP2 with Bitdefender Internet Security 2010 installed. Recently when the window starting up, the bd icon showed up on the system tray while a Bitdefender report wizard pop up stating BD agent has encountered serious error. No matter I clicked "report" or "close" tag , another icon showed…
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Game Mode
Problem: I turn on Game Mode but the BD icon doesn't indicate I am in game mode (little 'G' on the icon). This does not happen all the time but at least 50% of the time. Furthermore, if Game Mode is on (although the "G" isn't there), I can turn it on "again". This is all done by right-clicking on the icon and selecting…
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Product Refund Request
I purchased BitDefender 2011 and before downloading the software and activating the account, I went to customer care support and requested a refund (within one hour of the purchase). I never received a reply. I have since send numerous messages through customer care support and still not one rely. It appears that…
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Error 403
hi 9 monthes ago i have installed internet security 2010 on my home pc , trying to update now for 3 days, with no luck, the following is happening (am using the expert mode) : 1- status : currently checking for update XX% then it starts downloading files 2- total update : 108982 KB 3- downloaded: 82something KB then i get…
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Bit Defender Anti-virus 2010 Error
When trying to launch Photoshop Elements 5.0 I get the above error and will not launch, unless I "turn game mode on" which means real time protection is set to "permissive", popups and alerts are "disabled". All my other graphics programs work fine. Is there a work around this problem so I can be on the internet while…
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Password Protected Files
I have many files which are password protected and are not being scanned. I use the same password consistently for my files. Is there a way to add the password to BD so I have confidence they are being scanned?
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Parental Control Password Reset?
I'm trying to set up my parental control settings but it keeps asking me for a password. I don't remember ever putting one on is there anyway I could reset it? Much thanks if you could help.
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Cant Delete Bd 2010
hi there, I upgraded to the 2011 BD but when trying to uninstall my 2010 version it says ..... Could not delete key \software\bitdefender total security 2010\13.0.21. Verify that you have sufficient access to that key, or contact your support personnel. I made sure that i had admin rights. Anyone have any ideas why i cant…
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Unknown Item In Startup Services (allupdate)
Found this in my msconfig => Startup Virus? Can't seem to find any references to it online (besides sites which say it's a virus so I should download their software to remove it of course).
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Btis 2010 Firewall Can't Enabled
Hello, I have Bitdefender Internet Security 2010, but the firewall can't be enabled. It says "Failed to communicate with the BitDefender Security Service". What can i do to solve this problem? Thanks.
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Reset Admin Password Bd2009
I am providing support for a client who is using BitDefender 2009 on their office machines. We need to be able to modify firewall and registry settings for some new software and do not have access to the BD2009 Admin password. (the previous sysAdmin is no longer available for consultation) Can you please advise me how to…
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Bitdefender 2010 Hangs "drag", "copy", "cut" Operations In Winxp
I just installed bit defender 2010 on 2 laptops - 1 with Vista and another on xp. The one on Vista works perfectly without any problems The one on Winxp is causing explorer to hang (not responding) when doing "drag", "cut", "copy" operations. This issue happens regardless the size and type of file. How can I fix this?
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Unable To Delete File Vault
Hello all. I am using BitDefender 2010 in windows 7. Everything works just fine, except for file vaults. I was able to create and open them perfectly, but now I can't delete nor lock any of them. When I try to Lock them, from Bit defender menu page, I get the message: "The File Vault with the drive letter (label) A failed…
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Word & Outlook Problem
Hi. My system is an XP SP3 install, with Office 2003. I am running BD Internet Security 2010. Whenever I launch Word, the system hangs for ~20s, then resumes. If I try to print anything, the application is unresponsive until I DISABLE THE FIREWALL, in BD. In Outlook, I use Word as my email editor. Whenever Outlook opens…
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Forgot Password
Hi There, I am using bitdifender internet security 2010. I have forgot the password to change the settings on the software. please help me to reset the password. Thanks.
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Firewall Rules For Torrent?
Hello im new in this forum, i have bitdefender internet security 2010, what im trying to do is set up my firewall in a way that doesnt allow bitcomet to upload files when i dont want it to upload, is not just that it uploads files also i noticed that when i chek the activity it says that bitcomet (its a torrent download…
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Bitdefender Antivirus For Mac
Bitdefender Version 1.17 (1.17.3304) 2010 Running on mac snow leopard 10.6.6 Issue(s) detected! This may affect the security of your computer. Status Error (0x10000003). If the problem persists, please contact the BitDefender support team. If i click on the tools icon(fix), full system scan commences, on completion no…
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How Do I Remove Trojan Downloader Js Ol
I cant remove this trojan it is burried in my outlook files
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Password Reset
I have IS 2010 and need a password reset in order to reconfigure my firewall. My original password together with the flashdrive it was on lies somewhere on the bottom of the Mediterranean. I hope you have a patch for both the 32 and 64bit systems. Thank you
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Bitdefender Did Not Launched When Boot Up
Today I installed Uniblue Registry Booster, after i installed it.. it deactivated my bitdefender upon booting up.. I then un-installed the Uniblue Reg Booster.. Now, everytime I booted up my comp, my bitdefender did not auto launched, I have to click on the balloon to activate it.. Can anyone tell me how to make to auto…
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Mediaportal
Hi Does anyone use MediaPortal on a HTPC with Bitdefender?
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Bitdefender Activation Failed
Dear Administrator, I have just bought BitDefender Internet Security 2010. Its has been successfully installed and registered. But there is an error in activation. " Bit defender could not connect with bitdefender servers" Please help me out. I have check almost every option.