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Screensaver Lockup
This system stays on continually, but with a screensaver activated. Although the monitor and speakers are turned off if the system is going to be left unattended for long periods, the screen saver is still enabled. Since installing BitDefender 2010, occasionally when attempting to restart my session I am completely locked…
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Xp No Longer Can Read Audio Cds; Dvds Open Fine
Since installing BitDefender 2010, my XP Pro system no longer can access either of my DVD drives when I insert an audio CD disc. Movie DVD disks and data CD disks are read and opened normally. If I leave an audio disc in the tray while rebooting, after rebooting the audio CD can be read and played normally. If I eject and…
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Vsserv.exe Using Full Cpu In Game Mode
G'day I've noticed that while playing a game (in "game mode") my Windows XP Task Manager shows vsserv.exe is using all of my CPU. I know games are meant to use most or all of your processing power to optimise performance but is this normal for the game to channel the usage through the vsserv.exe process? I don't play any…
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Bitdefendercomm - Any Directions On How To Uninstall Yet?
Okay, well Bit Defender 2010 has been officially noted as being compatible with Windows 7 for some time now. There was a question asked by a different user as to how the user account "BitDefenderComm" is to be removed. Well, the answer was not posted except for that it was not to be installed on Windows 7. That's fine.…
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[duplicate] Vsserv.exe Resource Hog Work Around
After getting no support from the "support" line I started mucking around with BD2010 on my own. I had complained repeatedly about how vsserv.exe would commandeer my memory resources and my machine would seize for up to 25 minutes at a time (would have been more but I rebooted the machine.) Anyway, ON MY OWN I figured out…
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Quick Question : Why Imap Is Not Supported In Bdis 2010
First of all : Sorry if it's a double post, didn't find a topic with similar subject. Like the title says,..Why IMAP is not supported in BDIS 2010 Anti-Spam? I just giving a thought of upgrading to BDIS 2010 (i'm currently using BDIS 2009). Just like every user did, i read the software manual before i install something .…
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Bd Is 2010 Update Problem Reoccured
Hi how come the update sequence is showing the services stopped for update again???needs fixing!!!!!!!!,can't post a screen because this forum don't work properly either, also after un-installing this buggy prog, my Firefox add ons where screwed up, Google toolbar missing from IE7 and it uninstalled my sound driver??? also…
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Please Help! Downloaded Bitdefender 2010
Hi, I downloaded the 2010 version yesterday, and after that I found the following issues: - Live Messenger does not work due to DEP (Data Execution Prevention) options, that I am not allowed to change. - Windows updates: some cannot be performed. - I had to reinstall Logitech camera. - Office 2007 license not recognized. -…
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Cannot Switch On Parental Control
Hi I have a problem with parent control I switch on "enable password protection" and "Apply password protection for parent control only" then I typed password twice and Parental control module does not ask the password when I try to change something in this module at all How can I switch on the password protected Parent…
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No Network After Installation On Windows 7 64bits
Yesterday I've upgraded my Operating system to Windows Seven Ultimate 64 Bit. So it's a fresh install on which no antivirus or firewall were installed. I've decided to install Bitdefender Internet Security Suite as I've a registred key. Installaation was done successfully but after reboot I've no network connection unless…
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Firewall Set-up How To?
Hello, First of all, the best 20EUR spent (for licence of BD IS 2010). Second, I would like to ask how to configure BD firewall to do the following thing...? So, the issue... 1. Desktop computer is connected directly to internet through ADSL link. Desktop computer has LAN card integrated on MOBO. 2. Laptop is connected to…
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[solved] False Positive
How does one handle a false positive? One of the dlls in my Asus Bios update program (C:\Program Files\ASUS\AsusUpdate\BS_DEF.DLL) was considered a heuristic trojan. Since I do not use this Asus program, I uninstalled the program after losing this dll to Bit Defender. I will need to know this in future cases when a program…
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Sharing Files On Local Network W/ Bdts2010
Hello BD. I am a Folding Home user, a distributed computing project, based on multiplework units sent to people,processed, and then send back the results to the server. As that, I used to monitorize my WU progresses through an local IP hostewd on my computer (Since I run the program on a Virtual Machine). I installed BDTS…
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Antispam Toolbar Not Displaying In Outlook Express
As title. I have noticed on my parents computer, XP sp3, the antispam toolbar is not displaying within outlook express. I dont know how long its not been there or if any emails are being marked as spam. The check box is ticked within BDIS 2010 and I have unticked it and used the fix issues tool to re-enable it but still…
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[duplicate] Malwarebytes Finds Hijack Infections In Bd?
I uninstalled BDIS 2009 and installed BDIS 2010. Later I ran a scan with Malwarebytes. It had never found a problem on my computer before. Tonight it found 11 infected registgry keys. Thank goodness I clicked on most of them and had it take me to the location because they all seem to be related to BitDefender. I am…
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Red Warning Triangle
I installed BDIS 2010 tonight. I disabled the antispam feature, but how do I get rid of that red warning triangle that sits on top of the icon in my task bar? I had it disabled on BDIS 2009 too and I didn't get the triangle there.
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Help Identify Very Suspicious Behavior
I have BitDefender Total Security 2010 installed on a Vista computer. Today I downloaded and installed Cheetah DVD burner from CNET because I wanted to try it out. Cheetah installed routinely, but when I clicked on it's desktop shortcut icon to run it for the first time, BitDefender opened and tried to reinstall itself. It…
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End Process Bitdefender 2010?
Hi, I've just upgraded to BitDefender Internet Security 2010. I'm running Windows Vista 32bit. There are times when I would like to close down BD and end all processes. I was able to do this with the 2008 version, but every time I try to end the process in Task Manager, I get an "Access Denied" message. If there is an…
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Lost License
Hi, I lost my new license key for BD AV 2010. Searching the help pages and ther forum, even getting in contact with the support does not help. In My BD does not show the new key. What is the right way to get the license key again ? My bank account was already charged 1 week ago. Thanks in advance, Joerg
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Bd 2010 Scan Activity Bar Problem
I am running BD 2010 Internet Security under XP and the Scan Activity Bar keeps disappearing after a reboot. The option shows as selected and if I deselect and then reselect, it comes back ok. This is a random problem - it doesn't happen after every reboot. It seems as though BD is forgetting the option even though it…
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May I Have A Refund Please.
Was happy with 2009. Installed 2010 and have had nothing but problems. I purchased a 2 year 3 system key about a month ago for 3 XP SP3 systems in home, but have not had any of the issues resolved. Have put in several hours trouble shooting, uninstalling and reinstalling but to no avail. Network does not work, BitDefender…
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Cant Enable Privacy Control
I just installed 2010 internet security and everything under privacy control is greyed out ;identity, registry, cookie ect. I can put a check in the enable privacy control box but nothing happens. have uninstalled and reinstalled twice, tried 1 repair all other features are working used to have 2008 and have upgraded to…
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Upgrading From Bdts 2009 To Bdts 2010
I decided to upgrade to BDTS 2010 so i got a copy of it and uninstalled my BDTS 2009. of course i restarted my computer after then installed bdts 2010. then in restarting the computer after installing bdts 2010, i couldn't enter windows anymore, the computer stops at the vista loading screen with the green bars, though it…
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Windows 7 64b/bitdefender 2010 Av = Google Blocked
Greetings all, I am currently testing the Bitdefender 2010 antivirus trial on windows 7 64b. I didn't "instant buy" because the 2009 version is glitched so i wanted to be sure. Everything is working great, love the product but there is one thing that is sort of preventing me dropping 29€ for the 1year licence: All google…
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Bd 2010 Deletes Suspected 'generic Trojans' Without Asking Me First
App: Bit Defender 2010 - Trial Version OS: Windows XP Home BD 2010 automatically ran a full system scan of my PC overnight, and when I came to my PC this morning, it had deleted several files that I know were false positives (all key gens for key-protected installation files). My issue is, I thought the keygens were safe…
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Problem Of Upgrading To Bis 2010 From Bis 2009
Hi! I used Uninstall tool to uninstall BIS 2009, and want free upgrading to BIS 2010. But, after remove BIS 2009, and download BIS 2010 setup file - BIS 2010 32bit, then install it, and i register by my old account: dungvtbka@gmail.com on Bitdefender website to register. But i cant use that key any more, although it will…
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Bdts 2010 Problems/help
A couple of questions i need to ask: 1) After scanning, sometimes BDTS 2010 asks to "choose an action" for the infected file. But both the "choose an action" select boxes do not respond! So i have to exit the scan without the virus being removed! 2) Please explain in which scans does the exclusions configured work. It…
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Signcheck.exe
just spotted it out. while launching diagnostic programs like Everest, CPU-Z or GPU-Z there's a significant delay apparently caused by signcheck.exe that strats, stays in background and eventually unloads. only then the diagnostics start up, but it takes quite a while. i tried disabling IDS, Real Time Protection and Active…
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Missing Tray Icons After 2010 Installation
I had BitDefender 2009 installed on my system, and all was well. However, when I installed BD 2010, several of the tray icons for programs that load upon Windows boot-up were missing. I have tried uninstalling BD 2010, but that did not bring them back. I tried uninstalling and reinstalling the other programs, but that did…
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Error Updating With Weekly.exe
I bought 3 licenses for BD IS 2010, as I was happy with BD IS 2009. So far, the new installations have worked fine on two of my 3 computers. The one I'm having problems with (essentially the same as one at work, though with different internet access) is the home computer. Unfortunately, I only have a very slow dialup…