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Support Form: License Key Not Valid?
I've tried filling out the support form on the website but it keeps saying my license key is not valid. How can that be? I've just renewed my subscription a few weeks ago and BitDefender itself has no problems with it (679 days left).
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Bit Defender Services Are Not Responding...
About 1/2 the time I boot up my system BD does not work. It tells me to reboot my system and if the problem persists to contact BitDefender Support. I have sent support file information, and the sysdump info, but after a week have yet to hear back from anyone. Have tried the 'Chat' option and just sat for about 20 minutes…
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Bitdefender Has Been Hi-jacked By Virus
Hi I am having major problems with a Virus and BitDefender 2010 It started after BitDefender did an overnight scan. It gave me two results something like: [system]=]C:\WINDOWS\system32\svchost.exe (full dump) Generic.PWStealer ( can't remember the rest of the string ) BitDefender could not delete the files, nor could it…
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Bd 2010 Anti Spam Module Problem With Outlook 2003
I am using BD Internet Security 2010 and Windows XP. I have noticed a problem today whereby when I create a new message in Outlook 2003 and send it, it appears in the outbox but sometimes will not actually send unless there is already a message in the outbox. It appears that it will not send the first message in the outbox…
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Scan On Demand Bitdefender Total Security Not Working
Scan on demand Bitdefender Total Security 2010..not working.A few days ago i received a issue notice that i never done a computer scan,when i click to fix it i receive the message that the operation failed.Also when i click "scan now" from the antivirus,shield section,it doesn't respond at all.I don't think that is normal.
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Bitdefender 2010 - Give Me My Money Back!
Hello All I have a small office of 4 computers, 3 desktops & a laptop. Two of the desktops run Vista Ultimate 64 bit (will be upgraded to Windows 7 when released next month), the other one runs XP Pro 64 bit and the laptop XP Pro 32 Bit, and I regard myself as a Technical Expert when setting up computers. Our previous…
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Bd Is 2010 Thinks Ms Windows Installer Is A Virus?
Today just after booting in to windows xp, bd, alerted me that it had blocked multiple viruses, i have used the submission within bd to send the files,x2 to you, here are a couple of screen shots of the alleged generic virus(false positive, in my opinion the word "generic"says it all) so is this flaky app of your's gonna…
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Active Virus Control Rules Issue
looks like i eventually found an issue in BDIS 2010 on my XP Pro SP2. Active Virus Control enabled - medium, aggresive or critical level (doesn't matter) now i made a test and added few applications to the Exclusions list, and set the rules for them to Blocked. guess what - i could still execute those applications with no…
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Cygwin Compatibility ?
Hello, I would like to know if anyone is using Cygwin with BitDefender IS 2010 installed ? Does it cause problems ?
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Bitdefender Firewall
Alex sent me an email to correct a problem I posted on another forum. The location he told me to go to, I found a folder titled BitDefender Firewall, and a file titled bdfirewall.txt, that is 5646KB, dating back to 2009/03/13 through 2009/09/23. Can I delete some of these entries? Why would I need 6 months of almost daily…
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[solved] This File Is Not A Virus False Positive
This *.wmv file is not a virus. false positive <removed> BitDefender Trojan.Downloader.GetCodec.A GData Trojan.Downloader.GetCodec.A Ikarus Trojan-Downloader.GetCodec a-squared Anti-Malware Trojan-Downloader.GetCodec!IK
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Spelling Error And Link Error
Under "logs" -> "Antivirus" the log headers all say "Scan task finished successfuly", not successfully. Also I went to "Support" on BD AV, and went through different departments (as there seems to be no form I can just fill out) and finally found a link to take me to Customer Services, but clicking it did *nothing*. No web…
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Bitdefender Ts 2010 X64 - Updating Fails, Bitdefnder Crash's
Hi, I'm using Windows7 x64 + Bitdefender TS 2010 x64. Nearly every update, no matter if automatic or manual, Bitdefender crash's. Frist Bitdefender runs the update normally, download the files, even installing them. But then, when Bitdefender kind of restarts itself, to run the updates, it crash's. Not every update, but…
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Bd Icon Missing From Toolbar
Currently trialling BD IS 2010 with 11 days left. Until a couple of days ago, I was quite impressed especially with the very non-intrusive performance - PC plods along merrily even during scans - BD doesn't appear to take over like some other IS programs. My 'problem' is I am now missing the BD icon. Using Vista Business…
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Terrible Performance Under Vista X64 With "active Virus Control (avc)" Enabled
At first I thought my system had a faulty video card, a XFX GTX275 and so took the issue to the XFX support site but after spending some time investigating the problem myself I found the culprit to be the BitDefender 2010 "Active Virus Control" (AVC) feature. Typical scenario where the problem is evident: When playing…
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What Kind Of Encryption Does The Bitdefender File Vault Use?
As simple as that, what kind of encryption. Any information would be appreciated.
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Rdp Help!
Hi All I have recently changed my Security Suite from Outpost 2009 to Bitdefender Internet Security 2010. I previously had no problems with RDP Sessions - simply set up to allow RDP sessions on port 3389. I have configured a new rule as follows: svchost.exe / traffic&listen / all adaptor types / Local Address Port RDP…
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[solved] Unsubscribee From Forum
Hi How do i unsubscribe from this forum as the folume of mails i am getting is rediculous? Many thanks
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Bitdefender Is It Better Or Worse
Hello, I just recently bought bitdefender internet security 2010. Now I bought it after reading all the good reviews about it. I had Trend Micro before and it worked very well for what it was. When trend micro was installed it never slowed down my pc and rarely had any errors. So I wanted something new so I bought…
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[solved] Bd Encryption Module
I have a question about this module: what exactly does it do? What's this IM Encryption thing? Is it mandatory to be enabled? Perhaps someone could explain this to me. Many thanks.
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Bitdefender 2010 Antivirus X Svn Clients
Hello, BitDefender 2010 Antivirus is blocking propfind command from svn clients whenever accessing repositories using http protocol. I tried disabling modules, but it did not work. Only workaround was to actually uninstall the product or use windows in safe mode!!! By the way, I'm using win7 x64. Thanks!
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Windows Notepad Crashes Bd-related?
Since upgrading to BD Internet Security 2010 from 2009, I am seeing Windows Notepad (on WinXP SP3) crash with an error message for the first time in my many years as a Windows user. I'm sorry, but I haven't noted the error number yet. I remember seeing a BD forum post about this very problem but can't find it now. I don't…
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Possible False Positive Rootkits
okay..so i have now gotten BD TS 2010 and i decided to do a scan 2day...unfortunately it said i had like some 30000+ files infected by rootkit! But what i noticed is that all those supposedly infected files are in one folder on my C drive...the folder happens to be a folder that i lock with the program Folder Guard Pro...…
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Windows 7 And Bitdefender - Help Please!
Hey, I was just wondering, does BitDefender require to be run as administrator on a windows 7 machine to be able to remove (delete and/or contain) viruses? I'm having significant issues and I really need to ensure there are no known threats ON my computer, not just that they cant activate. Thank you in advance.
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Stop Email Scan
I have just reinstalled BD AV 2010. I cannot seem to find out where to turn off email scanning. Thanks.
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Livesrv.exe Causes Longs Disk Reads/writes
On a newly installed Windows Vista 32 bits, i've installed Bitdefender Internet security 2010. After some days, i've noticed a lot of disk reads/writes, when the machine is idle and no programs are running. Trough the Resources Monitor, livesrv.exe are causing for long periods 4MB/s of disk usage, and transfering a lot of…
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Windows Live Messenger Update Is Gone From Vulnerability List
After today's major BD update, the WL Messenger is gone from the Vulnerability List. Did this happen because of the BD update?
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Can't Delete Trojan.generic.x
My BitDefender finds a Trojan in memeory every time I scan. When I mark it for deletion, it says it will delete it when I restart, but it is always there again after reboot. It calls it Trojan.generic.x, where x is a six or seven-digit number, and the number varies (209057, 2438994, 2283141). The infected file is…
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Bitdefender Ts2010
I recently upgraded from TS 2009 to TS 2010 as I was advised that this newer version would be more compatible with Vista 64 that I am running. I am reasonably happy with the performance of TS 2010 but ther are a few things that concern me: Other programmes I have such as System Mechanic do not recognise that BD is there at…
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Why Is My Firewall Doing This?!
I can enable or disable the firewall but no matter what I can't open these programs!! Says unable to initialize due to firewall settings!! Do I need to uninstall Bitdefender?! I've done a screen shot of what it does when I try to go on Limewire. . . the same thing happens w/360 share as well. How do I allow these programs…