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What Is This File And Why Is It Being Quarantined?
Hello, I am new to the Bitdefender forums, so I am sorry if I post this in the wrong section or if I make some sort of mistake. This morning, one of my games was updating on Steam (For those of you that don't know it is a service to buy and download games online) and Bitdefender marked one of the downloading files as a…
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What Is Winpcap 4.1.2
While I was uninstalling a program via windows control panel I noticed a program that I did not recognise. WinPcap 4.1.2 Publisher: CACE Technologies. Version: 4.1.0.2001 This had been installed a few months ago without my knowledge. I run BD - full system scan very regularly at least once weekly. I've also run Malware…
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Edit Hosts File
hey, I would like to edit the hosts file and add some IP's to block them because of ads but bitdefender allways jumps in and adds to each line this: http://i.imgur.com/L0hPRwh.png How can I block the IP's now?
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Motionjoy Spyware?
Hello, recently i installed several programs into my windows 8.1 computer. One of them was an old setup of the program motionjoy. I downloaded it some years ago from their official site but some days after bitdefender became useless (on-access scan was failing to get active) i got worried and did a full format. Still i…
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Update Produces Mass Of Infected File Detections
I recently updated Bit Defender and the first scan has tagged over 500 files as being infected. It has deleted most and cleaned the rest. I stopped the scan at the midpoint because I don't believe the results. All of the files are listed as being infected with Gen:Trogjan.Heur.Rootkit.*** (where *** is a unique extension…
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How Do I Remove Gen:varient.adware.kazy
My security scan recently showed Gen:Varient.Adware.Kazy.374062 and Gen:Varient.Adware.Kazy.374109 both on my computer and Bitdefender was unable to remove either. I am unsure of how to get rid of these viruses! Any help would be very appreciated!
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Malware Submit Problem
hi, from past 2 days whenever i try to upload a virus archive to online submission are, after sometime i get connection lost. what is going on??
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Zebar Adware
HI I have Bitdefender Total security and have picked up Zebar Adware on my computer which Bitdefender cannot remove. Bitdefender is trying to block the Websource about 50 times a day but cannot find or delete the source files for some reason. Any assistance on how I can remove this irritating virus from my machine?. Thanks
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Plugins - Malware?
Hi, I have discovered in my folder Bitdefender Threat Scanner/ Plugins/ a large list of files - malware.16/17/18 .....302/ 303 ans so on; there is any problem with my PC or these are good files? all have the same date of creation/modification. Thanks.
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Help! How To Delete "rootkit.mbr.azusa.a"
Hello, I have recently got a message from my Bitdefender total security saying it has detected a virus but it can't delete it. It comes up when I plug in my USB or my external hard drive. Obviously I want to get rid of it from my laptop and/or any other of my devices. I think it has infected laptop and my usb, how do I get…
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Bitdefender Is Blocking My Website.
i submited my website but i can't an answer ? remove blocking to my website please.
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Problems Of "application.bundler.e"
met this problem of Application.Bundler.E of our program from VT(www.virustotal.com), re-checked times to make sure it is clean, but have no idea why it happened. How to solve the problem?
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Malware Submission Query
Hi, I have sent a virus pack of 200+MB via malware submit form by creating various parts of the archive. the name of the archives start from BD Sud.part1.rar - part 30.rar. They are of 5MB each. As you know the files cannot be extracted without the whole pack so you will need to download whole of the parts to extract it.…
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Recover Deleted Files From Bit Defender ?
Hi I found 6 Virus on my External hard after removed the virus I found more then 200GB removed and scan time was less than 1 Minute So before scan it was 250GB Free from Hard and after remove it remain at same Size 250GB So Can I Recover the Deleted Files ? And why it still 250GB and the files on Hard now is 400GB and the…
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Not Malware
Hello, Our web server is being blocked as malware. Please unblock it as soon as you can. cafoundation.com is one of our sites being blocked. Or servers IP is: 166.78.237.101 Let me know if you need anything else from us. Thank you! Todd
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Do I Have A Problem? Trojan:heur.lp.v7v5
I had a message saying Trojan:Heur.LP.V7v5 had been detected but could not be cleared, said it was from Adobe update C:\Program Files (x86)\Adobe\Reader 10.0\Reader\rt3d.dll. As instructed on the 'Help' page I ran a system scan (log attached) but this came back clear. Do I have a problem, if so what do I do?…
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Submission 2014050911080001 Still Undetected
Hello, 3 days ago I send to you undetected keylogger, and it is still undetected by bitdefender so my question is why ? I'm asking because it creates GB of data - many encrypted screenshots etc And it is installed on few computers in our company So, you are still analyzing it ?
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Adaware.agent.obn Virus - How To Remove
My laptop is an Acer Aspire 7736G and if is running Windows 8.1. i have Bitdefender Total Security . A couple of days ago it reported a virus, saying that it could not deal with it unless I did a restart. It took two restarts before it cleared. Yesterday it returned and this time it would not clear with several restarts.…
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Help! I Have Trojan.generic.kdv.612951
I have total bit defender 2014. It keeps saying it blocked a virus but it cant remove it. It is called Trojan.Generic.kdv.612951 How do I get rid of it. Thanks Mike
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Bd Reports Virus But Fails To Remove It.
My computer is a Dell N7110 that seems to have a serious malware problem that BitDefender can't handle. During a system scan, most counters, (time left, expired) don't report accurately. BD reports many viruses, but is unable to clean any of them. The last system scan took 2 hrs 55 minutes to complete on an almost empty…
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Trojan.generickd.1153413
Bitdefender Virus Scanner Version 2.21 (2.21.4959) returns this message on my iMac after a full scan Trojan.GenericKD.1153413 Delete failed /Users/jbradmason/Library/Mail/V2/IMAP-jbradmason@aol.com@imap.aol.com/Sent.mbox/02FFDCC1-3718-444F-9D93-57A19A025033/Data/8/8/1/Messages/188092.2.2.emlxpart Can you assist with a…
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Any Kind Of Blacklist Available As A Link To The Public ?
Hi, I have a question. Does Bitdefender provide a list of malware info to the public ? something like http://www.malwaredomainlist.com/mdl.php Could you point it out for me ? What is the link for it ? Sorry to reply here since I couldn't find the place where I can write a new post here Thanks ;
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Trojan Virus
Yesterday I had SCAN VIRUS Did not find the virus In today updated the virus database after I found three documents was reported Trojan Obviously did not change the path I should not download the Internet browser which even today to two files are "steam_api.dll" I mean these files on my computer for a long time to tell me…
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Snap.do
I somehow managed to get this beast install itself into my Firefox - I have used Revo to uninstall it and also removed it from Firefox settings, but it still comes up. Is Bitdefender's scan able to locate any hidden elements and deal with them?
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Our Website Is Reported As Malware By Bitdefender
Hello, our Website (categoriastz.com.ar) is reported as malware by Bitdefender (and by Bitdefender using virustotal.com). We have checked it with several tools and is free of Malware, we have checked the site source code and there is not malware. We have pointed another domain names and subdomains to the same content (same…
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Flash Player Pro
I am having problems with a pop up for Flash Player PRO which keeps me from logging on to websites particularly Google Chrome. It also seems to be affecting my ipad although I don't know why other than he desktop and ipad share the same router. I have run a full scan on Bid Defender Antivirus 2013 and also Malwarebytes Pro…
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Suspicious File Labeled In Chinese Characters
Found this file in my bandwidth manager that's labeled with Chinese characters, which is sucking up lots of bandwidth. Last week, I ran a virus scan and discovered a trojan.peed.gen virus and now wonder if this suspicious application is somehow related. Has anyone else had experience with this? Attached is a screenshot.…
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Variant.kazy.331796
Hello, during this last week my Bitdefender System Scan (Bitdefender Total Security 2013) has found 1 (one) Variant.Kazy.331796 in 2 (two) files. I always choose for " the right option" to put them in quarantaine, but they always come back. They are apparently stored in my C: System Volume Information. But this file either…
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Mask Malware
(February 2014) Is Bit Defender Total Security 2013 safe from MASK MALWARE?
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Pup.optional Viruses..... Not Detected By Bitdefender
Malwarebytes detected 3 viruses ... pup.optional1 and others pup. .... I paid for bitdefender and Free malwarebytes detected it... cmon guys