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Possibly Infected
I got a serious warning from a website that looked a lot like the hoax that was on the net several years ago: A warning that my system was infected with hundreds of threats, trojans, worms you name it. I needed to remove them asap, I only had to click to do so and run a free systems check. The messages looked alot like…
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Backdoor.php.ali
Hi. I need some help to remove that trojan. It's been installed on my website. I already deleted all files of the server then uploaded a clean version (scanned with BD2011), but I get the same issue.... Website blocked by resident protection. When I cleaned my History in Safari or Firefox, and if I surf again to my…
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Gen:variant.zbot.12
Hi I have just run a BD Full System scan on a newly purchased pc and it has detected Gen:Variant.Zbot.12 in one of the manufacturers files, for which disinfection has failed. I believe this may be a key logger or other trojan. Any advice on how to remove this please. Thanks Andy
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Testing Protection Against Seo Poisoning
I'm looking for a way to protect my IE users against SEO poisoning via Google. My Firefox users are protected by Search Engine Security (as far as I know). I've read that if you use HTTPS to search Google that you eliminate your susceptibility to SEO poisoning. Is there a way to actually test these "protections", so as to…
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Terminated Rundll32.exe
Last night bitdefender terminated the rundll32.exe file on my PC. I understand that this file is not malicious but is in fact an important Windows file. Explorer is now incredibly slow... There may also be other side effects that i haven't discovered yet. How can i undo the termination, or get the file back to its correct…
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Xp Internet Security 2011
I appear to have acquired a virus / spyware known as XP Internet Security 2011 It is basically preventing me from doing anything at the moment. As Soon as I realised there was something wrong with my PC, I disconnected from the Internet and tried to see if I could get rid of it. I ran a scan with Bitdefender and it has not…
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Travianbar
Hello I have reason to believe that the add-on TravianBar stores the passwords form Firefox and sends them to an online database, but no antivirus detects this. https://addons.mozilla.org/en-US/firefox/addon/travianbar/
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False Positive Generic.exploit.cve_20 Randomly Deletes Emails
BDA 2010, Expert level, Default protection level, Windows 7 Ultimate x64 SP1 See bottom of the log. Files that were fine on the previous scan yesterday suddenly appear infected and individual emails from the same threads get deleted, which makes me suspect a bad signature detection rather than an infected mail. These PST…
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Removing Trojan
HI, I have encountered a problem with bitdefender. I scanned my system for viruses ( Full Scan) and BD tells me that there is a trojan that cannot be removed. can you please help me? I'm having great problems with my computer. when I download something, some another thing is downloading too. when my download is over, that…
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System Tools 2011
I'm a systems engineer working for many home clients. This week alone I have had 12 jobs removing system tools malware / Trojan from computers. The client OS are anything from Windows XP, Vista or 7. System Tools, although not difficult to remove, is basically rogue software which attempts to defraud the user. For some…
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Internet Explorer And Firefox Blocked By Bf
Hi I have just installed Bit Defender 2011 total security. I had a very nasty virus preventing me from doing anything but this was actully cleared before I installed BD by different AV. However I still have a trojan which is redirecting my searches via google. I hve run a full and quick scan it it picked up some minor…
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Gen.variant.buzy.750 And Curse.com Client
Hi, starting yesterday I tried to load up a client from Curse.com to install game addons and bitDefender 2011 Internet Security was advising that gen.variant.buzy.750 was attacking the computer and it blocked the application as well as the "virus". I contacted Curse.com through their forums and they advised that they don't…
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Removing Gen:variant.adware.zwangi.2
I am having trouble removing a virus. Even after hours of browsing the internet and the BD forum for an answer I still cannot remove it so I am requesting help here. What I have: Windows XP 32 bit BitDefender 2010 (Not the pro version) Problem: BitDefender has found one virus but when I attempt to remove or quarantine the…
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Please Check This File Trojan
hello please check this file if this virus please add it on database http://www.sendspace.com/file/7foh7a thank you
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Ali.exe
Hi, I formatted my PC recently and after that it has stated showing up strange problems. Each time I scan my Pc i get new malware packer and viruses.One of them is ali.exe.Although BDTS 2010 total security removes it at startup,it again recovers itself and loads up again at the next startup " /> .I tried malwarebytes…
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Unable To Remove Gen:variant.kazy.7007
Hi I did a scan on my system today, and it showed on of the setup files of a game as being infected by Gen:Variant.Kazy.7007. Bitdefender 2010 was unable to delete it, but it did quarantine it. My query is 1)Will BitDefender come up with a solution to this menace? 2)How do I retrieve the file that was sent to quarantine?..…
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Rundll32.exe
not sure what happened to my files after downloading songs all I know is that the rundll32.EXE has converted my files and cannot get a restore point. What can i do for your help??
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Eziriz' Net Reactor Dialog Boxes
All of a sudden I am getting inundated with dialog boxes coming up with the message "This assembly is protected by an unregistered version of Eziriz`s ".NET Reactor"" A look through Google doesn't seem to offer much information. Is his a virus or something? The only clue is that I have found is that it could be something…
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Log File Of Scan
hi, I am not able to view the log file after running a scan with BitDefender Internet Security 2010 on my laptop. Receive an error message every time asking for 'Creating association in the Folder Option control Panel' Need to view th log because have to find out 5 objects which could not be scanned by antivirus after a…
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Trojan.generic.5162568
Hi, Bitfender (2009) found Trojan.Generic.5162568 and says cannot delete. I tried to find back the file manually but I am not able to find it. Bitfender says, it is C:\ACER\Preload\Autorun\APP\PowerDVD\Data1.cab.......... but, listing or searching parts, I seem not to be able to locate the file. What could I do? also, i do…
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Gen:trojan.heur.lp.eq4@aici08f
hello! after i used the scan online from bitdefender i found Gen:Trojan.Heur.LP.eq4@aici08f that cannot be deleted. can someone help me in this matter please? thank you
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Backdoor.generic.115821
backdoor.generic.115821 has been detected byBitdefender in about 20% of teh files on my PC. Bitdefender does not seem capable of removing it completely. Thanks Peter
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Mbrfix.exe Destroyed Master Boot Records
Hello, I ran mbrfix per the instructions I received from BD. These instructions included directions to disable real time protection and then to run the appropriate .bat file. (I was trying to get rid of a root kit virus that bd could not remove, even running in safe mode). It was not mentioned to me in the instructions…
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Removal Of Win32.worm.im.vb.ak
Hi there! need help for the intrusion of win32.worm.im.vb.ak virus. Bitdefender Antivirus Alert only block the virus. Deleted the infected files but Bitdefender still prompt the alert. Need assistance to remove the virus. 4 of the workstation in my office has been infected with this virus.
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Virus Attack, What To Report To Support?
Hello, Had a virus attack. Did run full scan (seams OK). After restart (as requested) I received DOS message telling me that some virus was not removed and asking to contact support ... but what information do I need to give to support? see screenshots
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Iexplore.exe/firefox.exe Has Been Terminated Wont Launch Either
Im working on a friends PC had him buy Bitdefender internet security 2011. cleared out over 3300 infected files but now bitdefender wont allow either internet explorer or fire fox to work keeps saying iexplore.exe has been terminated because it was deemed harmful. I can bypass this by turning on gamemode. I saw a similar…
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Worm Crashes Bitdefender
I encountered a worm that crashes BitDefender and causes it to reboot. The worm name is Autorun.VB.EW.worm. I saved the worm to a disk. Does anyone have any info on this?
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False Alarm
I'm developer. For last release of my program BitDefender reports that my program is infected - Trojan.Heur.LP. Most other antiviruses report nothing. Also we build our program on another computer - result the same - Trojan.Heur.LP. So we strongly think that is false alarm. Where can I upload file so BitDefender engineers…
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Pwh.exe Procces
i have bit defender total security 2010 antivirus it asks me some program is trying to access the internet and tells the website it is trying to access it also tells that the program is clean but i block it i also found in the task manager that a process pwh.exe is running i think once bit defender has blocked this. but it…
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Trojan.generic.3914100
Greetings, I've been having some difficulty with what Bitdefender calls Trojan.Generic.3914100 located in C:\=>Master Boot Record=>(Embedded EXE g)=>(Embedded EXE g). My first response was booting into Windows Recovery and using bootrec.exe to fix the MBR, however Bitdefender still detects the trojan. There's also…