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Gandcrab Decrypt 4.0.5
I just wanted to say a huge THANK YOU for your latest decryptor for gandcrab. I could recover all my files thanks to you, guys. Wonderful job. Keep it going! Best wishes from Spain
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Do I need to worry?
Good evening, I do not know if this is re right forum to ask this question. I run BD Internet Security 2019 on windows 10 Pro 64 and this package had also a license for mobile security. Recently i was in a chatroom and someone sent a message to all the users saying that the chatroom has been hacked. I closed the browser…
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Bitdefender warn me on cardinaldata.net/1fa16f6ccbee745a0c.js
It happens several times a day I suppose it's connected with Google Chrome, in any way BitDefender says: Web Threat Blocked Infacted web resource cardinaldata.net/1fa16f6ccbee745a0c.js I don't really know where this threat could come. Maybe it's something linked with Chrome extensions? And it means that I'm safe, at…
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Help - Ransomware Gandcrab 5.0.4 -Feb 19 delivery failed on the sample file
Many thanks to Bitdefenders for working on the fighting with gandcrab. I downloaded the Feb 19 delivery of gandcrab decryptor tool, but failed, I tried both scan a directory or the whole system. Some inflection files are attached. Here is the log: D e c r y p t o r S t a r t e d a t T h u F e b 2 1 1 8 : 3 7 : 0 5 2 0 1 9…
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File infected with JS:Adware.Agent.VTZ
Hi, About a day ago this appeared in my notifications: "Infected webpage detected Online Threat Prevention We blocked this dangerous page for your protection: (lifebounce dot net - link removed!) Threat name: JS:Adware.Agent.VTZ" I have run a full system scan, but this keeps popping up, with variations in the end number:…
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Initiation Failed.
I have downloaded the decryptor file to recover my files that had been affected by Gandcrab but when I try to do it, it says initiation failed.
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Blacklist Removal Request
Hi Bitdefender Support, Today on February 5th, 2019 one of our users let us know that our website URL was falsely marked as phishing by Bitdefender. I checked it on VirusTotal.com site. Result: https://www.virustotal.com/#/url/9079577a4f5bf4b43ceabf4f9378e373f764c0245cf90f3b351985d1e758834a/detection This URL is a False…
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Unresolved Threats
I'm new to BitDefender, but after an initial scan I am told that I have 51 unresolved threats which Bitdefender cannot fix. It also is unable to reveal them in Finder. I've attached a screen capture of the "threats". Any help in understanding what they are, and if they need some kind of removal, would be much appreciated.
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Blacklisted website
My website was hacked 6 days ago and blacklbut i deleted all my infacted files and database ten restored my backup
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Still active treats after scan
After a deep scan there are still 4 active treats on my Mac and some that could not be quaranteed. What to do?
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BitDefender blocks Default Gateway (192.168.0.1)
Um,I have tried adding a exception list,but it still doesn't work,please fix this,it's pretty frustrating
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bitdefender block list my website (URL PHISHING)
Good Morning I deleted the entire site and DATABASE, testing on all the services and tools available to clean the Site. Can you Remove the block List from Bitdefender . Domain: http://www.pvrprint.pt/ Thank you
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Need help to decrypt files
Hello, my computer was infected by Gandcrab, v5.1. The file extension is .ieobre. How can I decrypt my data?
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VIRUS "GANDCRAB v5.1" BROKE THE BIT DEFENDER DEFENSE
Even i used BitDefender as my default antivirus. it not changes anything since this virus encrypted ALL MY PRECIOUS FILE into .lzdvfcjooq extension. can i put my trust in you as my default antivirus, BitDefender ? im feel a bit doubtful rightnow.. even i saw BitDefender was #1 antivirus ever, but GranCrab v5.1 still can…
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Need help with Malware removal
Hello, I need help with an infection and I just want to know the best way to seek assistance please? I will gladly post more info if this is the proper form; however this is a serious issue as I have been targeted by an obvious nutcase hacker who repeatedly infects me with Zbot, creates multiple partitions and installs…
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Ransomware Gandcrab 5.0.4
I was infected with Ransomware Gandcrab 5.0.4, Which is not decryptable so far. I had no option but to pay the ransom since I have very precious family memories that I cannot afford to lose. The decryptor is working indeed however it goes through each and every file and it is taking too much time to decrypt everything. My…
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Blacklist Removal Request
Hi Bitdefender Support, Today on January 13th 2019 my website URLs were falsely marked as phishing by Bitdefender. I checked it on VirusTotal.com site. Result: https://www.virustotal.com/#/url/32de590e354871cf94d9900ba15c98409a8d633872aa2b8f8bf3afd83b1b89a2/detection My URLs blacklisted by Bitdefender are as follows: *…
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Bitdefender - Apache httpd.exe malware?
Hi, I have set up a small website on my local pc weeks ago, but today ,seems after the latest update, Bitdefender is blocking access to my locally hosted website if someone connects to it using direct IP and shows blank page. If I connect using localhost and use websitename.net Bitdefender allows the connection. What could…
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GANDCRAB V5.0.4 - encrypted extension.JUDLA
Hello. My laptop has just got a problem. "BDGandCrabDecryptTool" does not work and does not recognize it. Friends please help me and I apologize if my English is not good. /applications/core/interface/file/attachment.php?id=18795" data-fileid="18795" rel="">photo_2017-08-24_13-00-10.jpg.judla…
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C:\d3021314c74b37639a405cf0
Is this files safe to delete? Better yet, is it safe to have on my computer? Attempts to open any of the files for investigation results in a privilege denied. Scanning the folder with BitDefender shows that the folder is safe, but I don't trust it...Anyone else able to confirm this file?
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Computer Virus Problem
How can I get rid of a computer virus.
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JS:Trojan.Cryxos.1726
JS:Trojan.Cryxos.1726 Is being detected and deleted on PC but keeps coming back. I have started in Safe mode and ran scans and cleaned but Bitdefender will detect and delete again. Do you know where this is running from to remove completely?
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Microsoft Tech Support Scams
In the past few days I have been plagued with an unexpected Firefox popup that warns me that my PC is infected and threatens action against me unless I phone them and pay a fee to have the threat removed. I have run every Bitdefender scan but nothing is found. My PC bemoes unresponsive but I did manage to get the attached…
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naganoadigei.com Redirect
Hello! This Pavan Aithal, from India. I am getting naganoadigei.com redirects in my Internet browsers from the past 3 months. It's getting more severe for me and more annoying. Some say it's just an advertising redirect (adware ) with no intention of doing harm to my PC. Some say it's a browser hijacker. Either way, i'm…
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How to be sure malwares infect my PC - All Internet traffics are blocked.
Hello, Since yesterday, my PC - I use it for major works - refuses to reach any website, cannot retrieve and sending emails too. I have BD 2018 (2019? cannot see where to find the version number) with automatic updates. I've installed Malwarebytes yesterday to try to remove malwares as I supposed it is necessary using…
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aces.exe (War Thunder) is infected with Gen:Variant.Graftor.386773
G'day folks, I just got the latest War Thunder update (aces.exe) and got the following message from Bitdefender; "aces.exe is infected with Gen:Variant.Graftor.386773" so it got quarantined and now I can't update War Thunder to play it. Just wondering if this could be a false positive or not? Help
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Dropbox is Added to Excluded But BD Continues to Scan and Quarantine Files
I can reproduce this issue at-will every single time. Others can reproduce this issue at-will every single time. 1. Install Dropbox 2. Create the .bat ****** and .LNK file shown in the attached image NOTE: I use a similar ****** to delete shadow copies to free up disk space and it is quarantined as well NOTE: I use…
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Blacklist Removal Request
dear support false positive website blocking as below : site: www.mahkotamaju.com on virustotal.com my site gets an "malware" from your scanner but the site should be clean can you please remove my site from your blacklist, so that it will show green on virustotal.com how long do i have to wait until it's removed? thanks…
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Can i scan my website for malware is bit-defender check website Viruses ?
Is Bit-defender working for checking websites Viruses i see some posts that bid-defender is working of scan websites for Viruses.please let me know if its working or not. Thanks Here is the website ( https://digitalfreecourses.com )
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how i can protect my internet to viruses
Hi guyzz Can i Protect my internet from bit-defender ?