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Gen:heur.vb.krypt.7 Won't Go Away......
Hello support, my Bitdefender internet security 2010's real time protection first detected "Gen:Heur.VB.Krypt.7" a few hours ago when start using my IE browser. It was not able to disinfect it, thus it moved it to the quarantine section. I chose to deleted the infected files which is my mother board Giagabyte Gui.exe and…
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Trojan.heur.tdss
I have the Trojan.Vundo and the Trojan.Heur.TDss viruses on my work computer.... I ran BitDefender 2008 and it located them, but said it cannot delete them (file was in an archive). What does this mean? How do I remove these? Please help! Thanks.
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[solved] Malware With A File Description Called Gky
Hello Bittters !!! What a wonderful day!! I've Found a strange malware consists of an Executable file..it creates Autorun.inf on all drives.... But the problem when scanning the malware with BD-Antivirus it reports clean!! For More info Please Watch my Privately Uploaded Video…
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[duplicate] Torjan.autoruninf.gen - Need A Fix
My BitDefender 2010 is totally up to date and both deep scan and system scan have picked up this virus. Problem is the only possible option is quarantine as file cannot be deleted. Acer tech support recommend I reload factory settings with restore disk but this doesn't seem to be the most effective solution. my log is…
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[duplicate] Bitdefender Ignored Trojan?
Bitdefender ignored a trojan on my computer!!! It says Trojan.AutorunINF.gen and action taken was "Ignored(limited access rights)"??? What is this!? Why did Bitdefender not do its job and how does ignoring count as a solution?!
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Trojan.autoruninf.gen
Hi all! I have windows 7. I make a deep scan and i found this trojan. Desinfection failed, remove to Quarantine ok, reboot as says the BD and the trojan still there! here is the log: Product: BitDefender Antivirus 2010 Version: BitDefender Antivirus Scanner Scanning task: Deep System Scan Log date: 23/2/2010 3:49:14 πμ Log…
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[duplicate] Bd Ts2010 Trojan.autorun.inf.gen Error
I'm running BD TS 2010 with Windows 7 64 bit Professional edition. During my system scan today, it identified a Trojan.Autorun.INF.Gen virus. Bitdefender is able to limit its access, but won't allow me to delete or quarantine the file, so I continually get the issue when I try to run my system scan. What can I do to remove…
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Please Help
where am I? can I post here unknown viruses? where are you post new virus samples? i have new virus like Lockscreen.
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Firefox 3.6 And Bitdefender
Yesterday, after installing Firefox 3.6, upon accessing the Wall Street Journal web page, at once got warning that BD had blocked trojan.JS.PYW. Firefox discussion group had suggestions, which did not fix this. The problem did not appear with Firefox 3.5, or with Internet Explorer. I removed 3.6, and put back 3.5.8,…
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Bd Antivirus Alert..trojan.downloader.js.twetti.a
Hello, Can someone please help me with this Virus Alert and what might be the cause of it being generated. I keep getting this virus alert using BD Total Security v13.0.19. Only every once in a while it pops up. Virus Name: Trojan.Downloader.JS.Twetti.A Accessed by: svchost.exe Location: 61.4.82.221/wpad.dat I have no idea…
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Win32.downadupjob.a And Win32.downadup.gen
Hi Bitdefender team Fisrt of all I'd like to inform you about my situation here; I work for Showtime Pictures in Dom. Rep. and I have a 12 pc network here, all Windows XP 32bit I have downadup problem in my server pc and I have an extrernal harddrive which is connected to network infected aswell. I don't know how to remove…
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Bitdefender Ts 2010 Reinstalled Itself
Last week I installed 2010 on the third and final computer for my 3-machine subscription. This afternoon, something wierd happened. BDTS2010 started the post-install setup wizard again, forcing me to go through the whole process of configuring everything, checking for updates and performing a "first scan". Something seems…
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Falsely Claiming Our Website Has A Trojan
We have been advised by three users that BitDefender Total Security 2010 claims our website www.herroom.com is infected with "Trojan.scrlpt.2984". This is a false positive. I've tried submitting a tech support request on the contact page, but it requires a license key. A request to the webmaster just resulted in an email…
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Trojan.heur.hype.cu4
Hello, I was recently infected with the Internet Security 2010 virus. Combination of BitDefender and AntiMalware have gotten most of the problem, but on startup I get a virus alert from Bitdefender: "BitDefender has blocked multiple viruses from affecting your computer! Virus name Gen:Trojan.Heur.Hype.cu4@aKWnd3d Location:…
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Urgent Help Needed
Dear Bitdefender manager, I am a registered user of bitdefender antivirus 2009. I am using it for more than 50 days. Suddenly in recent past some bug or trojan has entered. Inspite of bit defender working Somebody tries to send money when I tried to login into my alertpay account through Internet explorer. But it did not…
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Exploit.pdf-payload.gen Cannot Locate To Manually Remove.
I scanned twice and it came up that no action could be taken. I searched my computer for the file, the virus, and just can't seem to locate it. C:\Users\Jen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 Exploit.PDF-Payload.Gen Delete Failed (file was in an archive) How do I get rid of…
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Blocked Trojan
Hi All Please can you help. I am currently using Bitdefender Internet Security 2010 and have twice received this during a deep virus scan: Gen:Trojan.Heur.S.8iw@acq8anfn, action taken blocked. I have tried to access the file on my pc to delete it but have been unsuccesful in tracing it: C:Windows/Temp/SBS_VE_AMBR It also…
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Mistery Infiltration And Bdts 2010 Corruption
G'Day Folks, Have this issue with "URL's in browsers redirected and BD with Proxy issue not updating" Using BDTS 2010 which was all working until this strange behavior started. I take great care with UR"s and general browsing, going to places I need to and no other. I use either Firefox 3.6 or IE8 depending on what I am…
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Internet Redirect
About a week ago, I unkownly obtained a internet redirect virus. I've tried bitdefender deep scan, spybot search & destroy...etc. Just cannot get rid of the booger. I finally performed a disk clean, and it seemed to work. But the next day, it was back. Anyone else have the same issue? More importantly, anyone have a cure?
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[solved] Trojan.exploit.iframe.d In Outlook Pst Archive
BD AV2010 reports: C:\Documents and Settings\rwilson\Desktop\SuspectFiles.zip=>Suspect3.msg=>(body)=>(Compressed Rtf)=>(Rtf2Html) Trojan.Exploit.Iframe.D (no action was taken) C:\Documents and Settings\rwilson\Desktop\SuspectFiles.zip=>Suspect1.msg=>(body)=>(Compressed Rtf)=>(Rtf2Html) Trojan.Exploit.Iframe.D (no action…
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High Traffic Transfer With No Active Connections
Hi, I was browsing on the Internet today. When I closed Firefox and opened DU Meter, I saw that a high data transfer (download) was being made (1.4 MB/s). I had no idea why was all that data being download to my PC and where it all came from, so I ran a netstat command, and the only opened connections where FIN_WAIT_2 and…
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Worm.p2p.palevo.at
Every time I insert my usb device Bitdefender tells me that it blocked Worm.P2P.Palevo.AT. Then I scan that usb, bitdefender finds the same virus but it can't be deleted or moved it to quarantine. Sometimes scanner doesn't find virus but every time I insert my usb the same virus is there. What should I do?
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Vsserv.exe Lost ! ! !
Hello friends, I am in a big trouble. My computer is infected by various types pf viruses. While installing BitDefender Total Security 2010, something went wrong. When I tried to open it, it said"SERVICES ARE UNAVAILABLE. VSSERV.EXE IS LOST", something like that. What should I do now? Should I download it from somewhere?…
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Trojan.generic.2727150 - What Is The Info. On This Detected Virus?
I'm using Total Security 2010 v13.0.19. when I extracted something I downloaded, a virus was detected in one of the files. Trojan.Generic.2727150 When I go here: http://www.bitdefender.com/site/Search?que...27150&mod=7 and do a search for information about this virus, NO Information is available. Can someone please inform…
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Removal Of Gen:trojan.heur.tp.fu4@bubc9ke
After performing scans, BitDefender 2010 is unable to resolve or take any action against Gen:Trojan.Heur.TP.fu4@bubC9ke. Below is the log file of the system scan. Any help that can be provided is greatly appreciated. Thank you. Product: BitDefender Antivirus 2010 Version: BitDefender Antivirus Scanner Scanning task: System…
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Unable To Remove Pdf Virus
This virus was blocked, but I can't remove it. Any help would be great. Product : BitDefender GameSafe Version : BitDefender UIScanner v.11 Log date : 08:32:42 02/02/2010 Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\full_scan\1265128362_1_02.xml Scan Paths:Path0000: C:\ Path0001: D: \ Scan Options:Scan for…
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Bd Internet Security 2010 Finds Trojan - Does Not Remove It ?
Well didn't take long...my girlfriend's computer with a brand new Win 7 Pro installation has a Trojan...Bit Defender Internet Security 2010 stops it from accessing the Internet and Quarantines it...but it keeps reappearing as a new name. The location is always the same though as shown in the attached JPG. The Folders…
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Can't Remove Virus
I have 2 threats on my computer that BitDefender says no action is possible. Gen:Trojan.Heur.VB.pm1@d8wL1Rbi Disinfect failed (object was not found) BehavesLike:Win32.Malware (object was not found) What should I do about these issues? My scan has activated 4 times today so far, and the scan results have been the same for…
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Need Help Removing Java.trojan.exploit.bytverify.i
I have the bitdefender gamesafe I recently i got infected with these viruses i can't seem to remove it would be awesome if someone knew how to remove these from my computer thank you in advance! " /> BitDefender Log File !!!!! Product : BitDefender GameSafe Version : BitDefender UIScanner v.11 Log date : 18:55:10…
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Trojan.codeba.a
Hi, A Friend's desktop got infected with "trojan.codeba.a", and Bitdefender is not able to delete it. We searched, of course, the internet, but unfortunately, i can only find french and russian speaking sites and I don't speak any of these languages. Does anyone have any information about this trojan (and how to remove…