But everytime i try to update i get -1018 Error

How to solve this problem ?

I had to do a manual update on the laptop since TS won't automatically update for an hour if an update wasn't done for over 24 hours.

That issue has been reported and ignored several times.

These long updates have been an issue here going way back to TS 2018.

BDTS 2020 great protection, horrible program.

Hope it's temporary and it doesn't mean this version was discontinued? Because I bounced clear away from 2012 and 2013 and based on what I heard didn't even try 2014, removing user control even more...

why is it so hard to find info on this forum and get help?!

First, I have been very impressed with the package and other than a few small issues that took a few minutes of researching, the system has preform prefect. In the 450+ days of operating, BitDefender has only missed one incoming threat and that issue was detected in the first full system scan (that runs once every three hours) and quarantined.

My problem is that while researching a SSH issue, I noticed a post that user can upgrage to TS 2013 for free. When I follow the links in the post to check system requirements on the renewal page I receive an error message that the license key is invalid (I prefer not to include it in a open message). I have checked the key that I entered and it is my key in my current system registration page. Just curious if this is going to be an issue, before removing TS 2011 and downloading and installing TS 2013.

I recently purchased Bitdefender Internet Security. I previously had Norton. Norton would immediately update definitions the moment they were released. How could I get Bitdefender to do the same thing? Thanks to all that reply.

I have downloaded all files (uninstall & setup) to upgrade my edition for Av 2011 to 2013 (Following the Upgrade Guide here in this forum). Uninstall was successfule but when trying to run bitdefender_antivirus program it returned an error. Well I tried running it for like 4 times, restarting computer and now it's gettin on my nerves.

What could be wrong here?

I currently have BD 2011 Antivirus Pro 2 yr/3 users copy. Is it possible to upgrade to the 2012 version using the same registration key for BD 2011? I still have over a year on this product.

Thanks!

I've tried upgrading to 2012 and also 2013, and both struggle to even boot up my PC after the install. When I'm able to get it booted up, my PC completely locks up upon running a game I play called Final Fantasy XI Online. Like I said, not a single problem with 2011 until I got this update error.This is on windows 7 32 bit and can help provide whatever info is needed to fix.

here is a pic of the error

In FF extensions it says the toolbar is incompatible with Firefox 11. When are BD going to fix this?

I have one person got into a dispute about "whether the updated kernel version Bitdefender 2010 and 2011?"

According to my observations, the kernel updates come only in 2012 the first version, and for older versions (2010 and 2011), of course only the antivirus databases?

I have tried manually updating (using the weekly download available on BD website)

This also didn't work:

http://www.bitdefender.com/support/How-to-...rocess-812.html

neither this:

http://forum.bitdefender.com/index.php?showtopic=32828

The same problem happened when I installed Bitdefender Total Secuirty 2012 (evaluation).

I have been really agitated about this problem.

Please help.

Version: 14.0.30.357

Automatic Update is enabled.

For the last several days I have been getting the following message:

------------------------------------------------------------------------------

BitDefender Update

You must reboot your computer in order to finalize the upgrade.

Click Reboot to reboot now.

□ Wait for reboot, instead of prompting

Bitdefender Update needs to restart your computer in order to

finish the updating process.

Reboot Now Reboot Later

-------------------------------------------------------------------------------

Rebooting does not solve the problem. What should I do?

Last update: 11/11/2011 (Nov. 11 2011) 9:06:38

Virus signatures: 9384454

Engine Version: 7.39824

Notebook running Windows XP installed with BD Anti Virus 2011 and updated (go online) once several weeks:

Last update: 11/10/2011 (Okt. 11 2011) 1:31:15 pm

Virus signatures: 9418405

Engine Version: 7.39814

Prompted: Signatures update 12xxx kB

Downloaded: 16xxx kB

24/11/2011

Prompted: Signatures update 8578 kB

Downloaded 10775 kB

26/11/2011

Prompted: 19xxx kB

Downloaded: 24470 kB

Today is 8.2.11 but the update date is 28.1.11!

http://download.bitdefender.com/updates/bi...ender_2011/x86/

And now seriously: do you recommend downgrading to total security 2010?

If you cannot find a solution, why keep us all facing the risks of the internet with weekly update gaps?

I am having problems with bitdefender again.

After so many problems with total security 2010, updated to 2011.

1st- automatic update is not working. It says it is not active and when i tell it to fix it it says Failed.

2nd - manual update doesn't seem to work either. When i tell it to update now it simply goes grey and does nothing.

3rd - when starting windows i get an error about crss.exe not found in proper location or whatever.

I tried to contact my local bitdefender representative (Portugal) and they simply don't answer the phone or reply to emails sent. I did try more than once.

They where fast on charging money for the license renovation but don't seem to care about anything else.

I am not rich to be able to pay 2 year license for a antivirus software that doesn't work and just go buy another one.

What solution (if any) is there?

Kind regards

The program I am using is BitDefender Internet Security 2011 Version 14.0.30.357

Windows Vista Home Premium 32 bit

I do not have any other anti virus programs installed.

Everything worked as it should prior to this morning's product update.

Did anyone else experience this?

Does anyone have any suggestions? I have heard giving permissions to the NAG folder helps, but it does not in my situation.

Can anybody help me?

The last time i resolved this with FF 5 i had to download the latest kit and reinstall.

Any ideas would be welcome.

Bitdefender internet security 2011-build 14.0.30.357

Regards.

but the topic is locked!

The same issue recurred this morning:

It prompted before download: Signatures update 4702 kB, but after download, it showed Downloaded: 124563kB (more than 26 times the stated volume!!!)

An error occurred during the update (-100) if problem persists contact you guys.

How can i fix this?

may the given full downloads ... like bitdefender_internet_security_2011_32b.exe are now absolete ?

The issue is also, that you do not brand the kit with any Build numbers... open the kit with winrar will show the

contents and then I have to guess about the kit version..

Cheers

Hp

I am using BD beta 2012 and i have problem with update

When i go to update BD beta 2012 the -2004 error shows on my screen

im using Win7 x64 ultimate on my amd maschine

Could someone help me about that

And sorry for my bad english

Update message is "An error occured during the update (-1007). If the problem persists, please check our online support website at: http://www.bitdefender.com."

The BitDefender services failed prior to the reboot (thus requiring a reboot to fix).

Since the services have failed, I cannot report the version of BitDefefinder Total Security 2011 that I have.

The bdagent.exe shows a file version of 14.0.28.65 at 1.93MB

Thanks,

Frank

Just bought Internet Security 2011. Worked fine for the first week or so.

In one update cycle, a pop-up said that it needed to reboot before applying the update.

After rebooting, the computer hung just before the windows xp log-in screen.

Tried it again several times, same thing.

Finally, pressed F8 at reboot to get to the boot menu, and chose "Use last known configuration." It worked. I thought that was that. Used the computer for a week or so without any problems.

Unfortunately, just a few minutes ago, i initiated a manual update for bit defender, and the same pop-up screen came again. After rebooting, same problem: hanging right before the log-in screen. I used the same technique I used before, then the system booted up proper.

Can someone tell me what's going on? Does this mean that my anti-virus has not been updated for the last several days/week?

Thanks.

----

My system is running on xppro sp3, if that's a factor.