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[resolved] Network
have Internet Security 2011. I forgot my Home Management Password that i must have once set up. I need to add a new computer to the network. I only had one computer before so it's not like it'll even let me leave my current network. It's not letting me do anything because it keeps prompting for the password. How can i…
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Activity Bar On Dual Monitor System
I have a dual monitor system. How can I move the activity bar to the second screen. I do not succeed to go to the second monitor
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Lost My "enable Password........product Settings"
Dear support group, For safety reasons i enabled the password for the product settings in my Internet Security 2011. Is there a way to remove/reset this setting? regards LM. van Deursen
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Pchooklaunch Error
Hi all, seen some other people had this same error, wondered if there was a fix yet: pchooklaunch64.exe software exception (0xc0000417) occured in the application at location 0x74f952d4 Hope there is a fix.......
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[resolved]I Dont Want To Be A Web Defender
Is there an update coming that will stop the following attachment from popping up every time I log my computer on? I do not want to be a defender of the web, and this is annoying. One time it stayed there and i could not close it, which meant I had to restart the computer, because there were folders under the pop up that I…
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Bitdefender Blocking Access To Alice: Madness Returns
I've got BitDefender Internet Security 2011, fully up to date. I downloaded the new game 'Alice: Madness Returns' off of Steam last night, but the game will not launch. It seems Bitdefender is somehow blocking access. I tried adding a rule for the game's executable to the firewall whitelist, but it did not make a…
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File Vault
Wow! This is just about the rudest response I've ever seen from "customer service". Having been in the business, I would not have a job if I'd said something like that to a customer. Quote: Hello, You should read the products description more carefully. Is it mentioned that the Internet Security 2011 do NOT contain the…
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Where Did The File Vault Go?
I just sent an e-mail to customer support regarding this problem, but in all reality, I CANNOT wait 2 days for a response. I've been a Bit Defender customer for at least 3 years and happy with the product until now. My problem is that I have all of my sensitive information locked in a Bit Defender file vault that is now…
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[resolved]Railworks 2 Crashes In Game Mode
Railworks 2 in Game Mode Railworks 2 used to work in Game Mode. Without Game Mode turned on, I'd get a Bitdefender popup to say it had terminated a 'csc.exe' file because it was deemed harmful and I'd get an Unhandled Exception error as Railworks itself opened. After a fresh install of Steam and Railworks, (because the…
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Home Network
I have 2 computers with BitDefender 2011 internet security in my house, my main one and one my family uses. When i click on history and events from the network tab on my other computer it is not showing internet traffic, however if i manually go in the other computer i can get that information. How do i view the internet…
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[resolved]cannot Perform Backup In Bitdefender
I just bought BitDefender TS 2011. I just configured my backup settings in the product. However, after telling it what I want backed up, and the time interval, it goes on to start the initial backup process. Every time I try this, I get an error message. ============================================= Unable to connect to…
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[resolved]Forgotten Password For Home Network
Hi support people: I have Bitdefender 2011 Total and have forgotten my password. Please send me solution. Thank, Tim
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[resolved]Dragon Age: Origins Crashes After Renewing License.
For about the last couple of weeks Bitdefender was in expired mode. In the mean time I installed Dragon Age: Origins from Steam and the game ran flawlessly. Now, after renewing my Bitdefender license, Dragon Age crashes after about 10 to 15 minutes of playing time. While in expired mode, Bitdefender continued switching in…
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Hp Mediasmart Windows Home Server Backup Not Working
I just installed Bitdefender 2011 total security and my HP MediaSmart Server can no longer back up my PC. I can see the server dashboard via my PC and initiate a manual backup but the back up fails. Prior to installing Bitdefender the backups worked fine. I've tried to downgrade the firewall security level in bitdefender…
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How Do I Disable The Context Menu Of Bitdefender Total Security 2011
need help with this, its really annoying to work with lots files and folders and every time i have to make a right-click kills me to have my context menu longer when what it should be and not never using does options. i dont want uninstalled software because its really good i just want the context menu options off
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Enter The Usb Device Or Cd / Dvd, Bitdefender Window Does Not Appear To Analyze
Enter the USB device or CD / DVD, bitdefender window does not appear to analyze, although the option is activated on 3 PCs, Windows 7 with 2 and 1 Windows XP, the same happens, happens from a week ago, what to do? To return to normal Tanks
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File Vault Wont Lock
Most of the time I find that the only way I can lock a bd file vault is by locking in intermediate view because right clicking fails and expert view fails with error reporting that files are open when they are not. Occasionally (very!) everything works fine. I see that this lock problem has been a recurring theme over…
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Anonymous Usage Report Collapse My Laptop!
Hi, I hope somebody could tell me why working with my browser (Firefox4.0) unexpectedly anonymous usage report is making appear a lot of empty Bitdefender windows message (please look attachments), which I can't close, needing to restart my laptop to avoid this tech - trouble, I would want to know at least how to…
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Duplicate Finder Recovery
Hi, I ran the duplicate finder and ticked the boxes of the files I wanted to keep which I now realize was a mistake oops! I was supposed to tick the box of the files I needed deleted. Does anyone know how to get those files back thanks
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[resolved]Online Backup Issue With Bdts 2011
Hi, As mentioned, I own a BDTS 2011 version with online backup (I'm sure of it, it says so in my account). I changed my email and since then, I can't access my online backup option! As usual, tech support does not answer, so I come here hoping to get some fixes! I tried the old email address, my current email address,…
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Windows Home Server Popup Warnings
Hello, I have several PC's connected to a Windows Home Server v1 all running Windows 7 & BD Internet Security 2011(except the WHS). Everytime I boot any of the PC's I receive several warnings from the WHS: "Windows Firewall is turned Off" then to "Check your Antivirus software" then on to "No Spyware Protection" then…
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Bit Defender Antivirs Pro 2011 Greyed Out
Every time I try to launch BitDefender I get this error: Bitdefender encountered problems while processing files below: C:\Windows\TEMP\bdcD893.tmp I talked to tech support who could not fix the problem and he said he was escalating to senior tech support and they would email me in 2 days. That was 4 days ago. I did get a…
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Pc Crashes
There is a game I like to play called ShotOnline, it's an online golf game. I had been running bitdefender in trial mode for a while with no problems. About a month after my trial ran out, I bought the full version. Once I did, the PC started rebooting every time I tried to launch the game. If I uninstall BitDefender, I…
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[resolved]Bitfedender Total Security Scans Nonexistant Z:\ Drive
Hi there. After reading some good reviews about BitDefender I decided to give it a try. The installation was smooth. I started having this weird problem when I scanned my computer. Whatever options I chose for scanning whether Deep, Full, Quick nor Customs it always keep on scanning drive z:/ on which I don't have. How can…
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Bootscreen Message Bitdefender Av 2011 How To Remove?
Hello I get by every boot the message by starting windows XP in the blue report screen where normal bootdefrag show up with a time delay saying It scan then it show: "some of the infected items failed to be cleaned, please contact Bitdefender support team" A system scan find no virus. No with AV boot CD latest version. How…
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[duplicate]Game Mode Isn't Working For A Game
Hi guys, I'm using BitDefender Internet Security 2011, and am having problems running a game known as Pandora Saga. I've ran this game before in the past, but remember having several problems which I am having now. Even in game mode, the game does not run, and through lots of tweaking and uninstalling, I've isolated the…
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Lost Management Password For Internet Security 2011
Hi there, I am new to this forum and kindly apologize if I am in the wrong section. My problem here is today, my Pc crashed with Bluescreen error and when it retrieved back to normal, Bit Defender Real Time Protection was disabled and when I tried to turn on, it prompts me for the password which I don't remember and my PC…
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Wrong Password When Trying To Add A Computer To Home Network
When I try to add a new computer to my home network, I can see it, but after it prompted me for the remote password, it just replies with wrong password. I used the same password in both computers (both windows 7), and I tried turning the firewall off (windows firewall as I just have bitdefender antivirus), but still the…
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Home Network Does'nt Find Other Pc With Ubuntu/mint.
I need some help with this matter of networking all three pc's,two of which have Bit Def. on them. Don't get the chance to combine them on one patch to manage'em from.It finds the second Win7 but not the third Win7. All three machines dual & triple boot. I've yet to manage adding them,let alone the Linux os. I know that…
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[resolved]Home Management Password ? Retrieve
Hi i am new with Bitdefender here .. i got Total secutiry 2011 for 3 pcs .. the issus i got 2 pc on network and the other one , i can't disable or access it's own network .. it says "this pc is currently managed remotley .......... and start a new network by clicking on the buttom below . " and i dont have it's own…