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Websites Control
Dear Support, Websites control in parental control of internet security 2011, it does not have time restricted schedule for websites, it has block or allow. Can you please put this on the request for next patch, this option is very useful for those who did not want to block the websites, just restricted. Thanks for your…
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Avc [resolved]
The AVC is not activated permanently. It is always disabled after restarting. how to enable it permanently?
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Bitdefender File Vault
i created a file vault earlier. not knowing what it was for. the bvd file was created on my memory card. then i deleted it out of boredom. when i went to "my computer" i saw this drive. how do i delete it?
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The Ultimate Troubleshooter Program
I am looking at changing from Trend Internet Security to BitDefender (after some 18 years with Trend) due to recent significant changes in their latest version that are causing problems. However I have been told that BitDefender Internet Security will not allow The Ultimate Troubleshooter to run, which I consider to be one…
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Installing Bitdefender
I updated from Bitdefender 2009->2011, and when I launched the installer it had me uninstall 2009 like it should, but then it asked me to restart the PC so I did. However someone else logged in a non-administrator account after the restart, and Bitdefender's installer (which automatically started up to complete the…
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Realtime Protection Is Forced On
I am no longer able to disable this as when I click to disable for any amount of time & click ok, it re-checks the box. I am having trouble running games with BD these days. Game mode does nothing.
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File Vault Disappeared
I recently updated my BitDefender Internet Security 2010 to the 2011 version just to find out I can no longer acces to my encripted filevault data... please tell my how to adress my problem, since I bought a two year license but can't use all of it's features any more!
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Windows Problem Reporting Stopped Working
Hi I just installed BitDefender Internet Security 2011 Trial version yesterday, and since then I keep receiving this error: "Windows Problem Reporting Stopped Working". Any idea what's causing this? I'm using Window Vista Home Premium. Thanks
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3dconnexions Spacenavigator Blocked By Active Virus Control
BitDefender, through various versions has been blocking 3Dconnexions drivers for quite a long time. Why has nothing been done to correct this or 3Dconnexions been made aware of the problem? I have been in contact with 3Dconnexions attempting to get my SpaceNavigator to work. They said that it was caused by BitDefender and…
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Parental Control - Recent Activity
Dear Support, In Myaccount/Parental Control/(Individual account):Recent Activity- Most Accessed Websites, one of the websites was blocked. I checked "Blocked Websites", no website was blocked. Can I unblock Remote Dash Board? And also when you will implement add rules, control times of programs,etc.. from Remote Dashboard?…
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Vsserv.exe Procces Recently Using Internet Outgoing Traffic
Hello, Been using Bitdefender Internet Security time to time in different versions, some months now i upgraded to Internet Security 2001. Recently like 1 or 2 weeks each time i use a full scan i noticed that vsserv.exe was using my full upload speed (52kb per sec) and some of the downloading speed too. Since then i noticed…
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Remote Parental Control Dashboard
Dear Support, Each time I visit Remote Parental Control Dashboard, the speed of web page is very slow when it loads up. I think the server of Remote Parental Control Dashboard is require hardware upgrade, to handle the high volume of users. Thanks.
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Error While Installing Weekly Update
while installing bitdefender 2010 weekly update from "http://download.bitdefender.com/updates/bitdefender_2010/x86/weekly.exe" i got an error message which says"the installer has insufficient priveleges to modify this file:C:\Program Files\Common Files\BitDefender Threat Scanner\Antivirus_000_001\Plugins\7zip.xmd" i m…
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Help Me Please
Please guys help me vssrev.exe is unavaliable at the moment Please I need your help Fast help cuz my PC run very slow slow Thank you
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Bdselfpr.sys Error
Hello there I am a new user to Bit defender and for the last 3 hours I can't get Bit defender to install...every time the installer comes up to install i get a blue screen and a error message of bdselfpr.sys, and to be honest I expected some better product use friendliness than this from such a reputable company..But since…
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[resolved]Firewall Turned Off On Start Up Issues
Yesterday and today I have been having an issue with my firewall in bitdefender internet security 2011. When I turn on my computer bd firewall is off. I get a warning from windows action center, but bitdefender gives no issue warning. When I check my firewall it is unchecked and set to allow all. I check and fix it, it…
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Trouble Installing Antivirus 2011 [solved]
I am currently having an issue installing 2011 antivirus. I was successful with my first computer (Desktop) However when I tried to install on My Laptop running windows XP. I was able to uninstall 2010 antivirus but the install of 2011 antivirus did not complete and after a reboot my laptop will not connect to my wireless…
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Trouble Installing Bitdefender
I purchased bitdefender today and can't get it to install. Running Windows 7 64-bit. The installer stub would not connect and download, so I went direct to the site pinned above in the forum and downloaded the 253MB file set. When I run that, it sticks on the ""please wait until the bitdefender installer is configured."…
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Internet Not Working After Bitdefender Total Security
Hi, I'm pretty new to this whole virus software and posting on forums about it thing, so please bear with me. This morning I woke up to pop ups saying I had two Trojans that McAfee couldn't quarantine (Generic.dx and Artemis). They were located in my AppData/Temp files. A site I found in Google recommended that I download…
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Internet Access Public / Private
Each time I start up my system I have to select that the connection for my interent is private and trusted or a public system. I check the box but it will ask again after I shut down and start my system again. I have 3 computers and all do the same thing. Two units are Vista and the third is XP Anyone else with this…
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Vsserv.exe
Hello. I have noticed that the vsserv.exe process is using a very high amount of RAM. It is using a Commit Size of 568 MB. This is very large and very unacceptable. When it does this, it takes away from the ability of any other processes being able to use RAM, forcing them to use the pagefile. I do realize that the Commit…
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[resolved] Home Network
Hi, I've got 2 computers. I installed IS2011 on both of them and I want to enable the home network feature. The one pc I made a server and the other one a client. On both the computers I enabled the network with the same password. The problem now is, when I try to add the client computer (in the server computers home…
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Parental Control & In Private Navigation
Hi, I recently purchased Bitdefender for small Business. I have installed Bit Defender Internet Security 2011 on the clients computers. I have activated Parental Control for regular users and asked for web history record. However, when I consult this history, there is no record, but I can see that IE is regurlaly launched.…
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Warning Message-blocking Applications
Dear All, After I programmed the Internet Security software to block Skype. The internet security will pop up the little window at the bottom right to tell me that "the skype has been blocked by bitdefender software" if you try to run skype application. Can I disable that warning message? If it does not have that option…
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Installation Stuck At "installing Drivers.." Step
I did a quick uninstall and reinstall this evening because of some performance hiccups on my system. Spent a good 2 hours with the uninstall tool to restore my internet connection after the botched reinstall task. It should be worth noting that all the BitDefender virtual devices on my device manager all lit up prior to…
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Incompatibility And Crashes
The Ultimate Trouble Shooter http://www.answersthatwork.com/TUT_pages/TUT_information.htm will not run in either WinXP or Win7 with Bitdefender 2011 installed even if I add it to the exclusions list in AVC. BD causes Access violation errors in TUT. As soon as BDAV is uninstalled WALLAH, TUT works. TUT also works in safe…
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[resolved]Outlook Express - No Bitdefender Toolbar
I've just recently upgraded to Bitdefender Total Security 2011. Everything seems to be working fine, EXCEPT, I'm using two email clients MS Outlook (business) and MS Outlook Express (personal). MS Outlook has the Bitdefender Toolbar, but MS Outlook Express does not and has no option to display it under "Toolbars". How can…
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Offline Activation Method ? !
I have Bitdefender AV 2011. A would like use behind a proxy . I can update (proxy setting) , but i cant activate it (no iternet connection has been detected). I have account here . (szabot@bacs.police.hu) How can i solve this problem ? -Tamas-
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Laptop Mode And Device Scanning
With Laptop Mode active, Bitdefender don't Auto-Detect devices such as CD/DVD's and USB Storage Devices etc and no pop-up appear for Scan. When I plug-in the Laptop adapter power pin, it Auto-Detect the above said devices normally and prompt for their Scan i.e Device Scanning.
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[resolved]Bitdefender Small Business Edition For Home Use?
Hello, could you please advice if I can use bitdefender small business edition at home for my local home computers ( some of them connected together by my private home network and some of them are not ). For example BitDefender Antivirus Pro 2011 Small Business Edition ? Thank you.
