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Squeezebox Not Able To Connect
Logitech's Squeezebox Server is not on the whitelist and I can't connect the unit to my PC with BD Internet Security Running. What firewall settings do I need to set up in order to enable access?
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Game Mode Active When Starting A Program
Hi, when I'm starting a program, for example "Joe" by Tools&More, BD IS 2011 changes to game mode but I don't want that. I also can't find it in my personal game mode list, so how can I solve this problem. Where can I edit this list? "AppData" folder? regards
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[resolved]Bit Defender 2011 Anti-virus Crashes My Computer
Hi all, Was wondering if i could get some advice recently purchased BD 2011. I have Windows 7 x64 Bit. It downloads fine but when i go to install it Blue Screen crashes my computer. Help would be much Appericated. Michael
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Still Haven't Got The Response To My Issue
it's been almost a week since I sent you the log files and I still haven't got any responses. Aren't I supposed to get my answer within 2 business days? What takes you so long to answer? Could it be you supporters forgets about my case? my ticket ID is 201009141019216
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Registration Problems [solved]
Hey all, First of all my apologies if this is in the wrong forum, and I did send an email to the support regarding the issue but I thought I could get faster feedback from the users/mods here. Yesterday I bought 4 licenses of the "BitDefender Internet Security 2011 (3 PCs - 1 Year), and I received the 4 keys via email…
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Video Streaming Slow With Bdis 2011
Since installing BitDefender Internet security 2011 on both my File server (Win7 Ultimate, x64) and my Media PC (Win7 Home Premium, x32), file streaming has slowed down significantly. So much so that I can no longer stream HD content from the server to the media PC without stuttering. When I disable the Bitdefender…
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Bitdefender Antivirus Pro 2011 Pc Freeze
I don't understand why my pc is so incredibly slow. I have restarted countless times today. I noticed that my BDAP dashboard says that I am not registered,& it says that I have expired. Upon trying to re-register, I find that I am in fact registered, but for some reason the dashboard says I am not. But that is the least of…
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Money Back
I can't understand most of what your support wants me to do to fix my problem. How do I get my money back? Thanks
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Question About Xp Mode In Windows7
Am I allowed to install Bitdefender 2011 TS in XP mode using my current serial number which I'm using in windows7? Is there any problem install the software in Xp mode?
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Totally Disappointed
How can my post has been removed without any answer and reason?Me also a customer who brought Bit Defender Total Security! " />
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Bd 2011 - Unusably Slow Gmail
I am having trouble with extremely slow access to/use of Gmail with anti-phishing enabled. Problem is extremely frustrating on my Dell Latitude D830 laptop with 4 gigs of RAM, dual processors and all the latest nasty-go-fasty hardware, etc. but absolutely intolerable on the many Dell D2400 office computers I own - all of…
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Current Key Expiring In 3 Days
Good Afternoon All Just need to know my current 2009 total security expires in 3 days, I have purchased Total Security 2010 my question is I installed the new version with the key on 1 computer, I noticed that the remaing days on the new key have started to decrease why is it not taking the remaining days off the older key…
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Disable Password Prompt
Every time I want to make a change in the program (BD AV 2011 pro) it prompts me for a password to be able to change the setting. I am the only one on this computer, is there a way to disable the program from making me input a password?
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Bd Antivirus Pro 2011 And Winrar
I use Winrar and there is a feature for a Virus Scan. I used to use a different AV package and they had a way to setup Winrar to work with their program. Does anybody know what I need to do to setup this feature?
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File Vault Disappeared
Having moved to Internet Security 2011 from 2010, and having been a loyal user of BD since years, suddenly you have taken out the file vault facility. This is a critical file for me! No warning in the migration that the file vault would no longer work, no choice! Can you please help? (sorry to say, but I have never seen a…
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Please Clarify The Following Instructions For Me
In order to solve this issue, please follow these steps: 1. Start your computer in Safe Mode: - restart the computer; - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu); - select "SAFE MODE" in the text menu and press…
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Supporttool.exe Will Not Work/complete ?
Man o' man...really trying to not be sarcastic...but another issue with 2011 BD Internet Security. Maybe I'm doing something wrong...but ?? Following the instructions : A common cause for this problem is running more than one security program as Daniel explained. If you would like your specific issue investigated, you can…
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Bd Total Security 2011 Install Freeze My Win7 X64
Hello Today i purchase BD Total Security 2011, when i run the installer in my Windows 7 Ultimate x64, it freezes my PC when try to do the quick scan before install. I already try "Run as Administrator" and compatiblity with windows XP I'm very disappointed with this product, if I knew than BD is not compatible with Win7…
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When Installing Bd 2011 System Freezes
I have a new MB Asus P5N-D, I have reinstalled Win7, and now I want to be protected using BD2011. I have configured a Raid 1 configuration and I am using SATA HD's. When it is downloading the installation files, the system hangs. Even when and I tried several times, the installating is succesfull, the system will hang…
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Ok - Where's My Response To This Issue ?
Two weeks ago I posted on the forum about a Full System Scan that was running without being scheduled. Now after not receiving any response to the logs that were requested and sent...I have disabled/removed any and all scheduled scans but this phantom scan is still running at the time previously included in the logs that…
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Bitdefender 2011 Internet Security
Dear Sirs, I have installed BD Internet Security 2011 on a clean installation of Windows 7 64-bit. It was installed immediately after the operating system was installed before any other software. The same issue was present before the OS was clean installed which was done due to that issue alone. Everytime the OS was…
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Bitdefender 2011 Internet Security Frozen My Win7 Ultimate
I have install BD Internet security 2011 in my Win7 Ultimate, but it also freezes my computer. When I use my browser, Avant browser, for less than 5 minutes, then the computer will be frozen. So what can I do?
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Internet Security 2011
Hi All, Having just spent 14 hrs on trying to get BDIS 2011 installed on my existing Windows 7 x64 System i have thrown my hands in the air (Minus Keyboard), I have read all the post/Topic in the forum and followed every instruction but have still FAILED to get it working. I originally Was upgrading from BDIS 2010 but…
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Bitdefender 2011 Is Killing My Pc
Since I installed this product my pc performance is absolutely horrible. I worked with BD support at first and they helped me get rid of some nascent programs and files (Norton, MS, etc.) and the speed improved but over the next few weeks it's back to awful again. If I cannot fix this very quickly I will request my money…
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Update Is Not Available
I just downloaded Internet Security 2011 and cannot update. When I click on "Update" the message says that "Update is not available" I cannot click on anything to activate it. Help! I've uninstalled and installed it several times!
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Bitdefender Service Are Not Responding..
OK Ive just switched to Windows 7 x86 to x64 and I have just reinstalled Bitdefender 2011. The reason I'm here is pretty obvious, it's not working! First I was getting this error. "The application has failed to start because its side-by-side configuration is incorrect" Then I installed the Microsoft Visual C++ 2008…
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Bitdefender Bloat Ware
I have been using Bitdefender now for around 5 years and every year I have to deal with new problems. I have also noticed that Bitdefender has been slowing my systems down more and more. I don't know if I can continue to use this software as it is causing me to waste a lot of time trouble shooting and waiting for load…
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"the Application Has Failed To Start"
Hi, New install of windows 7 I get the error "The application has failed to start because its side-by-side configuration is incorrect" I installed the c++ libraries after searching for a solution earlier. How do I fix this?
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Er...
what? still no "exit" button?
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Bit Defender Antivirus 2011 Error On Start Up
hello I use windows 7 ultimate 32 bit version and up until today my bitdefener antivruis was working perfectly fine . now I get an error message on start up " Bit Defender security service has encountered a critical error " and my antivirus stays disabled . I have submitted the error report . however I am also attaching…