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Upgrade To Total Security 2011
Hello everyone. At the moment I am evaluating the Total Security 2011 product. I also have a Total Security 2010 key. The trial period is now ending, so I decided to insert the 2010 key in the 2011 product. I clicked in the license info and inserted the 2010 key. But the program rejected the key and said that the key is…
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Upgrade Bitdefender Internet Security 2009 To 2011
Can I upgrade BitDefender Internet Security 2009 to 2011 by using 2009 key? I just buy a new one (Internet Security 2009) from my local supplier in Thailand. Thank you.
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Virus Scan Module Is Unavailable
BIS2011 2nd tab down on the left (Antivirus), 2nd Tab to the right on top (Virus Scan) - When I go there, all I see is "Virus Scan module is unavailable" in the window... Help please... I bought anti-virus software... right? Screenshot attached.
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Firewall And Email Scanning Still Disabled After Reboot
Hey what happened to you guys? I loaded the team-viewer software and provided the info, dates and time you requested and no further word or action from you guys. Ticket ID is: 201010191009091
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Bitdefender Internet Security 2011 Vs 3com Router
Hello everybody, I purchased and installed BitDefender Internet Security on my machine and something weird started to happen. Connection was lost after 10 or 15 minutes after turned on. I had to rebbot the modem and the router and more ten minutes the connection failed to perform. After 3 days and a lot of tests, I found…
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I Am Gone
I am out of here I Purchased BitDefender Total Security 2010 software on 8-26-2010 at a local Office Depot and had nothing but problems. Upgraded to BitDefender Total Security 2011 and my problems went unresolved, and system performance actually got worse. Downloaded and installed TeamViewer as requested...and nothing was…
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Thanks!
Just wanted to express my absolute gratitude to DanyDan for the brilliant support yesterday during the live support session. Problems were solved and DanyDan was really helpful and customer oriented (and a nice guy!). With such a service I can only remain a very satisfied and happy customer. Well done DanyDan, you're an…
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Bdis 2011 Failure Message On Startup
Bitdefender Internet Security 2011 Shortly after starting up my PC running XP SP2 an error message from Bitdefender say that BD has failed and must close. Two options are presented. Either OK or DEBUG. Clicking on DEBUG causes the window to close and nothing else happens. BDIS seems to be still running, there is still the…
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Is There A History Of The Builds And Changes
I need to install bitdefender to 5 computers. Downloaded bitdefender antivirus build 14.0.23.312 for latinamerica. Before installation starts the software informs me of a new version. I would like to download this new version, but haven´t found any link. Searched on…
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Udp Port 8881 Virus Or Bd2011?
We are encountering a lot of UDP port 8881 traffic since installing BD 2011. I blogged about it starting last week. Its at bobdavis321.blogspot.com This virus or whatever it is appears to go to the web and download various pictures. Then many web sites attempt to contact the computer by using a UDP on port 8881. The…
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Bitdefender Side-by-side Configuration Is Incorrect [solved]
Hi, We have a user with a Vista laptop using Total Security 2011 and is getting a "side-by-side configuration is incorrect". Any ideas for resolving this? Thanks in advance
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Windows Action Center Keeps Reporting That Antivus And Firewall Are Turn Off
As the title said, although bitdefender TS 2011 is still running correctly, windows action center keeps saying it is turn off. How can I fix this problem? I upload the log file below in case you need it. log file
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How Can I Get A Refund?
Dear BitDefender Staff, I am sad to declare that I want a refund, but my e-mails are going unanswered. The TS2011 software simply will not work on my machine. I am sad about this, and no amount of tech support has helped. Don't get me wrong. I still support the software, and will wait until another version comes out and I…
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Real-time Protection Is Disabled
Received this issue notice and cannot enable via fix all issues. Windows 7 32bit machine and just installed 2011 after uninstalling 2010. BitDefender was working ok for a few days. Ran the support tool and have the file ready to submit. Please advise on next step to take. The tray icon indicates that "bitdefender services…
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[resolved]Credit Card Protection?
I have BitDefender Total Security 2011, and I'm concerned about my credit card info getting out. I once had Norton Internet Security, and they had this built in to their product. You'd punch in the last few digits of your credit card number, and if you ordered anything over the internet with that number, a popup would come…
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Pchooklaunch64
pchooklaunch64 keeps crashing for some reason. I don't know whether I should reinstall or not, and if that would solve the problem. I don't know if this can be useful but I get these numbers in the error messages: 0x0000417 0x75b74fc0.
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Bitdefender 2011
Hi everyone. Thank you for your support. I wanted to upgrade to 2011 for testing, being fan of the 2010 version in performance and stability, I came across an old bug fixed in 2010 it's this: "The BitDefender Firewall does not block internet access when the level of protection of the firewall was set to 'deny all'."...…
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Total Security- Cant Scan/missing Scan Options
I noticed an alert to preform a full scan because iv never completed one, this is false. After trying to "fix" the problem it would automatically fail. After further investigation i noticed that im missing some scanning options. (Antivirus>Virus Scan>System Task)Im missing all of those. Theres no option for... "Deep system…
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Counter-strike: Source [solved]
Hello, I am unable to launch Counter-Strike: Source. I know BitDefender is the cause of this because when I unistalled BitDefender the game worked fine. I tried turning off the Firewall and Real-Time protection. Also added the game to Exclusions and Program Rules. The game says "Preparing to launch..." and then nothing…
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[solved]downgrade To 2010
I've bought few personal licences for AV 2011 several days ago. After two days of suffering with 2011, I would like to install 2010 if it's possible. So can i use my new licence with 2010?
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Bitdefender Causes Application Processes To Stay In Memory
So I noticed a while back that many application processes kept hanging around in the processes list of task manager even though I've closed the applications. This didn't happen all the time but I'd say 75% of the time though some applications would always stay after closing like Mumble's server Murmur. Chrome's process…
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Pleased :)
Hi everyone, I am new to this forum (and I have read the rules so I hope it's alright if I post this topic!) and I just wanted to express my gratitude for delivering such a good product. This is the first time I have used BitDefender and after a couple of slow moments it has been running like a charm. Thankyou very much…
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Evaluation - Pc Pro
Hi, This months PcPro magazine came with a 180 day evaluation of Bitdefender 20011 Total security. After installing the programme it appeared ok and it updated itself. Once this completed it stated that it had expired. I have not had any Bitdefender software or demos on this computer so i'm a little perplexed as to the…
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Pchooklaunch64.exe Crashing Randomly
Related to the already closed thread: http://forum.bitdefender.com/index.php?showtopic=21031 Would be nice to provide the solution or procedure to all users with this problem! In my case - Pchooklaunch64.exe crashed even if Tuneup-utilities have been installed after proper installation of Total Security 2011. So what is…
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Scheduled Scans Not Running
I have intenet security2011 on two of my machines, both Windows 7 Ultimate, 64 bit. I have scans setup to run periodically, but none of the scheduled scans will run automatically. I am having to run them manually to get them to run.
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System Scan Running But Not Scheduled ?
Have my System Scan set to run every 2 days at 6:30 am...working fine. But a System Scan also starts at about 1:30pm on those days ? Where is this coming from and how do I stop the second System Scan from running...?...it is NOT shown in sceduling panel. Thanks....TimInAz
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Bd Saying I've Never Scanned? That's Not True...
Title says it all... Scanned 3-4 times since install, always get a "WARNING" saying there's an issue that needs my attention. When I open up BD it tells me it's never run a scan. How to correct?
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Havoc V2011
I recently updated to v2011, on my 3 computers, 2 of them have windows 7 OS the other has XP. I could not beleive how slow they ran and how much trouble I had with BitDenfender on these computers, i.e. very slow start up, always crashing during update and scan, file error issues. I am a long time user of BitDefender and do…
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Are Those Files Necessary?
I've just had CCleaner scan the whole windows registry and this is the result: As you can see, there're a lot of keys associated with Bitdefender. I didn't have those files deleted because I think it might cause something wrong with Bitdefender. So are those files important? Can I just delete them? Looking forward to your…
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Bitdefender Antiphishing Slows Down Firefox
Hi, like in BD IS 2010, the new Internet Security slows down significantly my Firefox browser. At the moment of deactivating the antipishing toolbar addon and restarting of the browser, there is much more speed and I haven't to wait for loading sites anymore. Cache and Cookies are cleaned up, Windows 7 64bit System is…