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Vista Re-start Question
Whilst re-starting my computer with Vista Ultimate x64 with bitdefender 2011. I had a black screen with the message, your Antivirus Solution is cleaning .... etc a message flashed saying Deleting.. then continued to load as normal, Im a bit vauge on the complete message as it happened pretty fast, I've checked everything I…
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Can't Get Bit Defender To Install In Xp
I have XP sp2 Home I have virus/malware issues and searched for the best fix/protection and bought BitDefender. I had it installed once but there were other problems and I had to reinstall windows (repair) and uninstall BitDefender. I still have some redirect malware problems but windows is pretty stable now, but when I…
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Cannot Install Bit Defender On Already Infected Computer
Hi guyz, Yesterday I found that my computer is infected with viruses. Then I searched for the best antivirus available and found out bit defender. I payed and downloaded the installation files and tried to run the installation in the safe mode but I found out that it was not possible. My computer can only operate in safe…
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Two Minor Queries/comparisons With Bd2010
I have not witnessed any 'scanning outgoing email' popups with BD2011, Antivirus tab shows incoming and outgoing email scanned. Has the popup been removed? From memory Antivirus->Virus Scan display used to indicate that a task had been scheduled by showing an extra icon, has this been removed?
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Cant Access Other Computers In My Wireless Netw
since I installed bitdefender 2011 total security, cant access other computers in my wireless network; can't access shared folders either. IT worked before I installed bitdefender. Already added computers to zone and dit the trouble shooter. Please help; I'm going nuts!
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Legitimate Applications And Ids
There are some legitimate applications and some drivers that load on startup e.g JetAudio, KMPlayer, Chrome Plus Browser etc which are detected as possible malicious by Bitdefender Intrusion Detection System. Is there any "Whitelist" of softwares/drivers for IDS and AVC rather than to add them manually or upon execution?…
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Upgrade Error Msg - Bdfsfltr
Hi. I've just upgraded my desktop to Windows 7 64 bit. I am trying to upgrade to Internet Security 2011, but am getting the following error message. "Could not open key: HKey_local_machine\system\CurrentControlSet\Services\bdfsfltr. Verify that you have sufficient access to that key" I've tried to download the software…
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Bitdefender 2011 (fully Licensed) Cannot Start "real-time Protection"
Hello! I just purchased the software and have installed it on my Windows 7 Ultimate machine. For some reason however, it continuously says 'real time protection disabled'. I have attempted to restart the service, clicking repair, etc. i also did the suggested supporttool but it didnt create a text file, so i did the…
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The Latest Uninstallation Tool
Hi please post the link for the latest uninstallation tool which includes the tool for BitDefender Internet Security 2011. many thanks,
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Real Time Protection Failure
Hi all Read the post in regards the Real Time protection failure. I have uninstalled the old 2010 Internet Security today and Installed 2011 version. After installation encountered problem with Windows 7 security center saying that my antivirus is off and the BitDefender 2011 couldn't solve the issue with activation the…
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Bitdefender Total Security 2011 Cannot Enable Firewall
I have installed bitdefender 2011 total security 2011 on my sony vaio Z laptop and the firewall cannot be enabled (attached screenshot) Also the on the dashboard i cannot get my account info, it says no account created (see attached screenshot) and status unavailable (all security status alerts are disabled). Also whenever…
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Pc At Over 50% Cpu Load
Hi, I installed BD Antivirus 2011 one day ago. (I was using BD Internet Security 2008.) The CPU is consistently at over 50% load. Please help. Will send an email with the details. Thanks.
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Vsserv (same As Everyone Else)
Seems that instead of dealing with the problem in a global way (instead, ea user has to upload logs to BD), they just close the existing threads. Just like everyone else, vsserv is using 30-60% of my cpu and 1.5 million of my virtual memory. I have malwarebytes, but it's the free edition, so no real time protection. Spybot…
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Runtime & Application Error On Trial Version
When I try to view logs in parental control, I get a windows xp popup with a visual c++ runtime error. And an unknown exception popup (event id 26 see below): Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 10/1/2010 Time: 8:53:16 AM User: N/A Computer: COMPUTER1 Description:…
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Cant Sign On As Administrator On Windows 7 With Ts 2011
After I installed BD TS 2011 on my windows 7 system I found that I could not install some of the Windows updates. I am told I don't have the correct permissions. I only have one account and that is Admin. When I look at user controls all but the ones that allow changing the password have a security shield at the beginning…
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Is "1 Pc For 1 Year" Still Available For 2011 Products?
Previously, I have BitDefender Internet Security 2009, for 1 PC for 1 Year. I tried to find BitDefender Total Security and/or BitDefender Internet Security for 1 PC for 1 Year, but to no avail. Is "1 PC for 1 Year" products still available for purchase (2011 products)?
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Help! Forgot Home Network Management Password
I am an Internet Security 2011 user. Unfortunately I forgot my password for Home Network Management that I must have once set up. I need to add a new computer to the network. It's not letting me do anything because it keeps prompting for the password. How can I reset this or can it notify me what it is? Thank you very much…
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Bitdefender Antivirus Pro 2011 Won't Load
Hi, I recently purchased Bitdefender 2011 and installed it with no problems. However, it simply refuses to load on startup and whenever I attempt to load it, the following error message appears: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log…
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3 Day Old 2011 Installation - Anti Virus Failing To Load
I can not restart and/or turn on the anti virus protection in my new 20011 BDIS isntall...worked OK for a couple days ? The below two jpg's are screen shots of the issue...all other services respond...antivirus doesn't ? Please suggest what I might do to correct this...have done an install/repair but no joy ? Windows 7 Pro…
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Change Logs?
Ive noticed that bitdefender has been updated quite a bit since ive had to restart my PC multiple times from an update however there is no change logs to be found at all any chance they could be published to see what has been fixed/changed?
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Net Zone Is Emty
Hi there! Yesteday I uninstalled BDTS 2010 with Bitdefender_Uninstall_Tool.exe I installed BDTS 2011. It seems good but: Scan activity bar is visible, File zone works, firewall works, in firewall activity window activity of programs are visible. I see the activity in file zone, but nothing in Net Zone window! I appreciate…
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Can I Change My Valid Account From Bdf 2010 To 2011 Version?
Can I change my valid account from BDF 2010 to BDF 2011 version? How can I do it?
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I Need Help With Firewall
Hello, I'm having some strange activity on my home network. I can look at my firewall activity and see that there is constant activity going on under some processes when there shouldn't be any activity. The one in particular that bothers me is under the "svchost.exe -k localserviceandnoimpersonation" process. I'm attaching…
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Bit 2011 Is Giving Me Trouble
My 2010 software expired 2 days ago and in ordered for me to renew the license I had to download the 2011 version. The installation was successful but now I can't open my Windows Media Player and AIM Messenger..I thought it was my pc but it is happening as I installed Bit 2011 version. I can't even was streaming video that…
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Bd Total Security 2011 Update Problem
Hello all, Anyone else getting a error message when trying to update of the following 'An error occured during the update (-2002). If the problem persists, please check our online support website at: http://www.bitdefender.com.' I started getting this error as soon as I turned my pc on, last night it seemed fine, I've…
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Bitdefender 2011 Shutting Down Sound
First of all anyone even thinking about getting Bitdefender as an antivirus DONT!!!! Worst company ever, I thought their software was bad until I actually tried contacting their tech support, which only seems to work part time. Yay! I contacted BD support a month ago bout this issue and have heard from them once when they…
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[solved] Quick Questions
Just installed BDIS 2011 on the PC and have a couple of questions: Is there anyway to turn on the same little red icon in the bottom right hand corner (system tray?) that was there in 2010? My parents are freaking out that BitDefender isn't working properly! They recently changed email address and although their…
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Antiphishing Toolbar
I am using Firefox(3.6.10-Turkish) and Antiphishing Toolbar is not working in fire fox? How can I start to use Antiphishing Toolbar in Fire fox? My product is Bitdefender internet security 2011...
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Outlook 2007 Crash On Closure
When i close Outlook 2007 it crashes, see attachment. it appears to be caused by the antispam module, as when i disable it in BitDefender and reboot, the crashes stop. they stay stopped until i enable antispam again, whereupon it crashes the next time i close Outlook, and every time it is closed after that. Regards Les…
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[solved] Rootkit Settings
Where do I find "Rootkits setting in Real Time Protection Module" of Bitdefender 2011?