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Bit Befender Is Causing My Computer To Almost Stop
Please see correspondence below for history of my problem. Last email (immediately below) has not yet been answered. Vsserv.exe is definitely causing a lot of the problem taking all cpu resources. What do I do? Please advise asap Yours frustratedly (very) Ilan Brand
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Deep System Scan Never Complete Plz Help. And Real Time Protection Alway Fail To Enable
Please help deep system scan stuck at "z:\" which i dont have 'z' at all
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Search Advisor Not Working Properly
Dear Bitdefender, I having recently notice that if you search on google.com (not on igoogle), search advisor doesn't work. However, if I search it on IE's search provider or Chrome's address bar, it works properly. After that, if I search it again on the search bar, it doesn't work. Bing and Yahoo work perfectly fine, but…
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[resolved]Scan Selections Missing On Win7 X64 Bdav Pro 2011
This is a screenshot of the Antivirus-->Virus Scan tab on my WinXP Pro SP3 desktop. It looks normal: This is a screenshot of the Antivirus-->Virus Scan tab on my Win7 Pro x64 laptop. Its NOT normal: What happened to the My Documents, Contextual & Device scans? They were all there when I first installed BDAV Pro 2011, 10…
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I Am Extremely Frustrated!
I purchased and downloaded the mentioned program. When I entered in the key code that was included in the download email; it does not work. Therefore, I can't register my name, password, etc. and can not get a hold of ANYONE to get a new key code. I work in Customer Service and I have never been so frustrated with the…
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Error -1011 Updating
Hi The story is i had bit defender internet security 2010, then i did a full format yesterday and downloaded bdis 2011. after installing i tried to update, it seems to download a few files and then i get a message saying: An error occured during the update (-1011). If the problem persists please check our online support…
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Internet Security 2011 Is Awful
Dear forum users and THE TEAM, I think Bitdefender 2011 products are not ready to use, maybe a beta. Because of that I will uninstall 2011 and reinstall Bitdefender Internet Security 2010. And (in my opinion) The Team is not working good or fast to find solution. They always said: Please do .... and send back, we have…
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Anti-spam Seems To Choke Outlook 2007
Lately my email in Outlook 2007 seems to hang trying to download my mail ,, if i disable anti-spam module in BDTS 2011 and then reopen Outlook , my mail flies down ,, but when i enable the anti-spam it chokes Outlook once again. Anyone else having this problem?? Gord
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Is 2011 Problems
Hi, I encounter not able to register IS2011 using my Antivirus Plus v10. I also do encounter File Vault is not longer on IS2011 & I have personal document in the vault. Kindly assist on this matter. Thanks
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Activation And Antivirus Module Problem
After installing Bitdefender Internet Security 2011 I had some problems: 1-I have 2 license key, I tried them for activating but still (2 days) bitdefender not showed remaining days for my license key. written by bitdefender in dashboard for my license key is: "This is a valid, full license; but Expires in: 30 days" 2-And…
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[resolved]User Does Not Exist
guys i have a bitdefender account but it says "User Does Not Exist"...now i forgot my key and it is in that account, how do i get my key and install bitdfender again... " /> :angry: " />
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[resolved]License Key Winners?
Hi as a user who tested the Beta for BitDefender Total Security 2011 I noticed that some of the testers who submited the most bugs etc could win some prizes such as the top prize - an iPad and also for others lots of license keys where up for grabs. I can't access my account/beta area so i was wondering if that meant I…
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[resolved]Bitdefender Myaccount --- User Does Not Exist
BitDefender, I used to be able to login to my account without issues, but now BitDefender tells me there's no username or account on record for me? What!?! I need to access the beta page, and I can't even do that. Nor can I view my license keys anymore now that I can no longer sign in. Has the database been corrupted? Not…
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Bsod On Install Ts2011 (win7pro64)
Hi, I uninstalled my TS2010 with the uninstall tool on this site. Then went to install (online version) TS2011 and during the screen after terms conditions BSOD. Then tried the install 2x more and same thing. Tried install (offline version) same thing again, but least this time don't need download 200mb again to retry! Any…
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Internet Security 2011 - Help
I have tried to install four times and each time my computer starts to run very slow. It looks like the cpu and hd is running all the time and everything else is very slow. I uninstall 2011 and all is OK. I like BitDefender, but I have not been able to get it to work since the upgrade to 2010. I tried 2010 first and then I…
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Multiple Problems
Windows 7 (64 bit) and BitDefender Internet Security 2011 (version 14.0.23.312) problems. Logged into Windows as Administrator. 1. In the dashboard screen... Shield page... the protection level slider is greyed out and the setting says "CUSTOM - Administrator-defined settings" which includes "Don't scan email messages". If…
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There Was A Problem Downloading File
So every single time I try to install this product all it says on my computer is that "There was problem downloading one of the installation files. Please check your connection and try again later." Also I have written emails to the company and called three times. No reply through email and when the phone finally…
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[resolved]Where's Filevault?
I've just finally managed to get internet security 2011 running on my vista machine to find that filevault is no longer a part of the package " /> not very good when all my client details are encrypted in a vault I can no longer access " />
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[resolved]2011 Uninstall Tool
Can someone direct me to a working link for the 2011 IS removal tool. Thanks!
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Deep System Scan - Error
Deep System scan will never complete. I always receive the attached error message and then my hard drive starts working like crazy and there is massive slowdown unless I restart. I am able to run all the other scans normally. This has happened each time i ran the deep system scan. please help.
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Running Bdts 2011 In Safe Mode
Can the antivirus scans be run in safe mode?? I like to go into safe mode once in a while and run my scan programs and i haven't been able to do this with BDTS 2011. Other than that , everything seems to be running great ,, was a little spooked by "downloader.exe" running in my taskmgr and then disappearing a short time…
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Bts 2011, W7 Et Reboot.
Hello, I have installed bitdefender Total security 2011 64bit on my all new computer and i have some problem when the time come for an analysis. The program work fine, but when i start an analysis, it work few second and after, i have a blue screen for few second and a reboot. It's normal? It make only that when i start an…
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Sorry But ... Bye!
So... I must do it long time ago. Do you remember the update which "made" every file on PC virus? FakeTrojan? Yeah. Then I reinstalled my OS and lost a lot of data. "Whatever" I said. But now here are the 4 reasons why BitDefender is not my antivirus: 1. I wanted to have antivirus, firewall and tune-up but 250 MB!? 2.…
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[resolved]Can I Upgrade/downgrade My License Key?
Hi, I have 1 year license key for Bitdefender AV v10. Can I upgrade to Bitdefender AV 2011 for free? If not then, I have a Bitdefender IS key, can I have a Bitdefender AV 2011 for free too? Thanks,
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Can't Update Bitdefender Total Security 2011
Hi. I just downloaded BitDefender Total Security 2011, everything installed fine but it wont update nor let me create an account. See, whenever I try to update it, it says that I need to make an account. So, I tried to make one, but it gives me this error message: "Product activation with the license key and the…
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Vsserv Hogging Cpu During Updates
vsserv hogs cpu resources during BD 2011 updates. this can last anywhere from 1-10 minutes and causes massive slow down. Harddrive sounds like its working very hard during this time. As noted this usually occurs during BD updates and I have not found a way to avoid it other than turning off update or scheduling them less…
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Reinstall Bdis Not Working
Hello. I have installed bd internet security. When i tried to activate it had no internet connection. So i removed it with uninstall tool. Then when i was reinstalling it says "Program already installed" and then canseling the installation. How to remove the old 2011 installation compleatly. I have runned ccleaner to clear…
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[resolved]2011 Bitdefender - Windows Firewall
We just installed 2011 BD Trial and were advised to disable the Windows Firewall prior to installing. Now that we are complete, should we re-activate Windows Firewall? Thank you!
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Having Bsod After Installing Total Security 2011
Hi, After installing Total Security 2011, I'm Having BSOD (MULTIPLE_IRP_COMPLETE_REQUESTS, bug check has a value of 0x00000044) EVERY TIME I close Firefox. Below is the report from event viewer; Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 8/22/2010 Time: 10:11:59 PM User: N/A…
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Where To Download Simple Chinese Vision2011
Please give me a Web link,and a Test License,I'll afford it after I try the new chinese vision