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Bitdefender 2011 Total Security Services Failed Awaiting Tech Support Response For 7 Days
Hi , I uploaded files to tech support on 02/01/2011, regarding bitdefender crashing after a few minutes of starting up. I have uninstalled using the uninstal tool , re-installed with no errors, but get the same issue. Added to this , today and last night bitdefender greyed out after leaving the pc unattended for 1 hour. I…
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Unable To Download Product
Hi All! I am a newbie, and more than likely a tad older than most of you computing wizards, so go easy ....please!! I just purchased online the aforementioned product and can't seem to get the darn thing to work!! I have removed all other security stuff from my computer and did all that was asked of me, to no avail! I have…
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Bitdefender Oem Offline Install
there is a way to installa bitdefender OEM licence without registration? i have many cousomers with no email and i cannot install 2011 products. in 2010 i can skip the registration, but in 2011 is not possible..
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Is2011 Not Support For Whs
I have just renewed BD IS 2011 and started upgrading PC and my WHS, but the WHS install gives me a message that IS2011 is not supported for this OS. IS2010 is currently installed and running well, and when I did the first PC install, I saw that I can update other PC's when I nominate one as the "server". This would be…
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Bd Is 2011 Vsserv.exe Probs
Running XP SP3, 2GB RAM etc BD IS 2011 gave probs recently consistently getting services not responding (grey systray icon) and the X's on the activity bar, first on net zone followed by File Zone. This happened every time using the PC. Re-installed BD2011 IS, now having the dreaded vsserv.exe memory/CPU hogging issue upon…
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Bd 2010 Ts, License
i was wondering if i can buy only 1 pc license if possible, i was trying alot to find the link i can change the 3 pc option , could you please provide a link to buy 1 pc license, ofc if its available. thanks
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Enourmous Traffic
Hi I just noticed this firewall window that shows some sort of traffic which is BTW very big and I want to now what is it.Did I do that traffic, how can I stop it (I have limited traffic)?I would post print screen but I don't know how.
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What Is This?
Hi my firewall shows allow for this:E:/9a95551129cc8f25d068f5/setup.exe.My system is in C so do I need to have this allowed or should I stop it and if this is a malware how can I erase it from there?
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Bd Ts 2011 And Windows Mail : No Bd Icons Present
Hello, I have just upgraded to BD TS 2011 from 2010 (this was running very well) Vista SP2 . At PC start this morning BD icons are NOT present in Windws Mail. Recommendations?
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What Is The Functions Of Vsserv.exe? What Is The Functions Of Bdagent.exe?
Happy New Year ! Under the processes tab in task manager I have bdagent.exe running. Under the processes tab in task manager I have vsserv.exe running. What is bdagent.exe?What is the functions of bdagent.exe? What is vsserv.exe ?What is the functions of vsserv.exe?
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What Is The Functions Of Vsserv.exe? What Is The Functions Of Bdagent.exe?
Happy New Year ! Under the processes tab in task manager I have bdagent.exe running. Under the processes tab in task manager I have vsserv.exe running. What is bdagent.exe?What is the functions of bdagent.exe? What is vsserv.exe ?What is the functions of vsserv.exe?
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Bitdefender Gamesafe Firewall Driver For Win7x64
I also sent an email via customer care - thought I'd post too in case a user can help, or the answer is helpful to someone else. I installed BD gamesafe on Win7x64, but the firewall driver is blocked by the OS (see attached). Is there a way to fix this?
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No Internet Connection After Installing Bitdefender Total Security 2011
I previously was using BitDefender Total Security 2010 with no problem, but the licence has just expired. So I purchased and downloaded BitDefender Total Security 2011. I did not uninstall Total Security 2010, as the email sent to me stated that the installation process would remove the previous version. After installing,…
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Auto Renewal? But I Have Another Year!
Received this message 4 hours ago, it is set to auto renew but when bitdefender broke millions of machines last year, in feb, i was given an extra year, for free. my license states 373 days left. And it is easy to check if i do. Can anybody from the company please change this auto renewal to NO? I have e-mailed the…
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Bitdefender 2011 Crashes And "greys Out" Every Time I Use The Computer
I have read several threads here regarding the crashing of Bit Defender as it "goes to grey" and stops responding. It then (in my case) stops the internet access and slows the computer to the point that I need to do a "hard restart". The happens usually within 20-30 minutes of being booted up and has been going on for a…
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Windows Update Not Working In Xp Wiht Bd2011
I installed BD 2011 and My Microsoft windows Update is not working. I know I have good internet connection, but it basically gives me a page not found error. I am now checking for Updates from inside BD 2011, will see if that works. BUT regardless, Microsoft windows update should work on its own. Any idea how to fix this…
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Ieexplorer.exe Has Been Terminated By Active Virus Control
I just upgraded to Bitdefender 2011 from 2010. I get an error when I hit Internet Explorer icon. It says "ieexplorer.exe has been terminated by Active Virus Control". What can I do to start the ie explorer browser? Also Windows Update is not working
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Bdis 2011: Real-time Protection Disabled, Repair Fails
Hello. I'm running BDIS 2011 on an Alienware Aurora machine under Windows 7 Ultimate x64. Two days ago, my computer hung, and a pattern of little squares appeared across the screen. Mouse and keyboard wouldn't work, so I tried to shut it down by holding the power button down, and that didn't work either, so I cut the…
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Interner Security 2011 Firewall Blocking Mapped Network Drive
I'm having trouble connecting to my work map network drive. I use Cisco VPN which connects but then I cannot connect to my mapped network drive. If I turn off the BD firewall I can connect. I've added the drive ip address to zones but that didn't help. I also changed firewall/network/network type to trusted, vpn to yes,…
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Real Time Protection Disabled
Running BDIS 2011 it periodically show the red ball with an triangle meaning there is a problem. After opening the control panel and clicking on "fix issues" the Real Time Protection restart fails. Only solution is to reboot.
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File Vault Problem
Hi,I've been using your product for 2 or 3 years now.I've just upgraded to BD Internet Security 2011 and I just figured that File Vault is not longer in IS2011 but in TS2011.I have many important files from work & personal that are encrypted with File Vault and didn't realize that the file vault utility is no longer…
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Bitdefender Icon Turns Gray And The Computer Semi-freezes
Hi: I installed BitDefender Internet Security 2011 (BDIS 2011) a couple of weeks ago once my subsciption to BDIS 2009 expired which had been working flawlessly. Unfortunately, I have had problems since Day 1 of installing BDIS 2011. The BD icon in the System Tray has been turning gray for no reason causing the computer to…
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Loss Of Internet Access After Bd Update
After downloading and installing bitdefender 2011 for windows7, my Internet access worked fine. However, once you update BD, using either "update now" or automatically by BD, I then perminently loose Internet access. I tried various techniques listed on this and windows7 forums, to no avail. The connection wizard could not…
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How To Downgrade To 2010?
I have a customers pc with BD 2011 removed and want to replace with 2010 version. (total security). The code I copied from the 2011 version is only 7 characters long and the 2010 version will not except a key that short. There are 285 days left on this key is there a way to downgrade to 2010? Thanks!
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Laptop Running Extremely Slow Since Installing Total Security 2011
I just installed the Total security 2011 version on my in-laws Toshiba laptop and it rendered the computer nearly unusable. The computer was running extremely slow and I finally had to turn off all of the Bit Defender security settings to free up the computer again. First what is the best way to make sure there are no…
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Best Method To Upgrade From Bd Internet Security 2010 - To Total Security 2011
Hi, I have BD Internet Security 2010 installed on 2 PC's and would like to purchase and upgrade to BD Total Security 2011 before my subscription runs out in less than 2 months. I would like to keep all my present settings, as they took some time to set up. Is this possible, or will I need to completely start from scratch…
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Bitdifender Is Blocking Applications !
hello I have Bitdefender Antivirus 2010 when I try to connect to my mail server (using Icewarp Remote Config) it wont connect, but when the Antivirus is disabled, it connects directly. I face this issue not only with this application, and I will report it when I face it again, maybe there's something in common Regards
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No Admin Rights
I received this: Infected (ignored, user did not have the proper access rights, but when checking my pc I see I am the admin. Whats the solution. Thank you.
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Full System Scan Starting But Not Running
As i speak , the full scan that was started earlier this morning is still estimating the time left for the last 4 hours and 36 minutes is still running. I've noticed this happening a few times over the last little while ,, what could be causing this to happen. Trying to stop it can take quite a while as well , you have to…
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Update Problems... Help
Hi, excuse for my english, but I'm italian... I'm new on the forum and I have a bad problems during the update process. I've installed BitDefender Total Security 2001, and I'm using it as 30days try license. I've already installed the "manual" update by the file "weekly.exe" for 64bit users. Now, when I try to update the…