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Getting No Support - Getting P*ssed Off
I bought and installed BDAVPRO2011 10 days ago. It has done nothing but cause problems so far. I have attempted repeatedly to get help from BitDefender in the following 3 different ways but I HAVE NEVER GOTTEN ANY RESPONSE TO ANYTHING. " /> 1. Crashes at least once or twice, sometimes more than twice, EVERY time after…
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[resolved] Bitdefender Antivirus Free Edition 2011
Hello im from brazil, i trying download Bitdefender 2011 Free in my language more the online installer never finish o download, where i find a offline installer? I need offline installer for this ---> http://www.bitdefender.com/br/solutions/free.html Thanks.
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Bitdefender Total Security 2011 Evaluation Version Failed To Install
helo... i was using bdts 2010 from last one year... now i wanted to switch to bdts 2011 and wanna evaluate it.... so downloaded BitDefender Total Security 2011 build 14.0.29.354 for my 32 bit windows 7... i double clicked on it to install... it goes smoothly till quick scan... and showed no threats detected... after that i…
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Internet Security 2011
So, I installed this product on Fri. and cannot login to my PC. I called support, they had me go in safe mode and try to uninstall and I got another error. I have been since Sun. without my computer. Support is Slow. They were to send me information on how to manually install but I've yet to receive one. The folks who…
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Just Purchased Bitdefender 2011.but It Wont Run
Hello everyone. I recently purchased Bitdefender. When i came home to install on my computer i popped the cd in and nothing will come up. I tried going to my computer & still nothing the program wont show up. Can some one please tell me what to do so i can open the disk manually and install. thanks
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[resolved]Vista Bitdefender 2011 Installs To Blue Screen Of Death
Hi there, I was using bit defender 2010 for the last year, and today decided to purchase and upgrade to 2011 (I purchased the total security version). I did purchase the product, no problems with that, but now that I'm trying to download and install the program I keep receiving the blue screen of death. I have followed the…
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Unable To Install Bitdefender 2011
Dear BD Technical Support i have tried before like 3 month to install BD the trail version, but now i want to buy to evaluation one, but i thought about it little bit, i said lets install it first before i buy anything, because back before 3 month ago, i had an issue installing bd ts 2011, and somehow its been solved by…
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Upgrading
Hi, I had Vista 32bit with BitDefender Gamesafe 2008. I recently installed Windows 7 Ultimate and tried to install BitDefender gamesafe again. I had a driver incompatibility problem, I looked down at the forum and it says I could upgrade for free by installing the 2011 version over my existing BitDefender AV using this…
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Bd 2011 Has Locked My Computer
I unfortunately chose the option to have BD AV 2011 remove my existing Kaspersky AV. BD not only failed to remove KAV, but then installed BD 2011 AV. The result is the cursor is now frozen and I cannot use the arrow keys to get to the uninstall option in programs. I tried to boot with the Windows XP CD but that was to no…
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[resolved]2011 Antivirus Pro Help
Hello. Just purchased BItdefender Antivirus Pro 2011. My problem is the start up cd doesn't start. When I look in My Computer to start the cd rom it says insert cd.I reinsert cd, nothing happens. It seems it cant be read. The TuneUp Utilities disc that came with it starts up. Any help apprciated. Thanks ,Marvo49
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Bitdefender Total Security 2011 Direct Download Needed
Hi I'm refering to a closed topic that was posted http://forum.bitdefender.com/index.php?showtopic=20566 my problem is that the x64 version does not want to download it keeps getting stopped at 99.97 percent. i downloaded the same file 3 times already each time same problem, soi tried the x86 version and it completes so…
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Troubles With Download
ok, so I've purchased Bitdefender Antivirus Pro 2011 and I can't install the program. When I try to download the file I got in my email it says: There was a problem with downloading one of the installatiion files. Please check your connection and try again. But I'm obviousely posting on this forum, so my connection is…
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Corrupt Files
I did a fresh install of windows XP 32bit. i NEED my antivirus on, and i cant keep downloading these because of my internet being limited. Some installation files are corrupt, please download a fresh copy and retry the installation. i downloaded bitdefender_total_security_2011_32b and i used bitdefender uninstall tool to…
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How To Use New Bitdefender 2010 On Bitdefender 2011
i bought a new pc in they give me a 2010 version with it i read an old topic here and the admins asked the member to send his licence number in order to get a new one
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[resolved]Installation Issues
Bit Defender came highly recommended in a magazine I read so I decided to ditch my freeware stuff (avira and comodo) and try bit defender. I wish to provide some feedback regarding my download and installation to help the people at Bit Defender make a better product. For reference I am running Windows 7 Ultimate 64 bit.…
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Uninstalled Errored Bitdefender, Can't Reinstall
~* I have BitDefender Total Security 2011. *~ BitDefender is vital to me and has been acting slow and wasn't serving it's purpose. So I uninstall it and reinstall it using the original file that was sent to me via email. I get to the point you you enter the License Key and enter mine to get this message. Please help me get…
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Installation Error Bitdefender 2011 Total
Upon installation, I get an error box saying: There was an error creating the folder C:users:brian:appdata or something to that effect. I've tried searching the problem, to no avail.
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Installation Problem
Hello. I have been using BitDefender for a long time. And this problem never occurred. So I wanted to test the new BitDefender total security 2011 for 30 days, but as the topic title says I have installation problems...I can't install it. When select the "I want to evaluate BitDefender for 30 days." option and pres next,…
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Bd Total Security 2011 - Could Not Install On 2nd Computer
Hi, I recently bought BitDefender Total Security 2011 3 PC / 2 Yrs edition. I installed this on my first laptop...no problem. When I went to install it onto my second laptop it said that the security key was already in use and could not be used on another computer. How to install this on 2nd and 3rd system? I received only…
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Uninstall Bd Is 2010 Before Installing Is 2011?
I'm currently running BD Internet Security 2010 on 3 systems. 2 are Windows XP SP3 32 bit desktops and the third is a Windows 7 64 bit laptop. Subscription time is near and I have purchased a 3 PC 2 year BD Internet Security 2011 disc. I have searched this forum and the KB quite a bit and it seems there are some…
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Windows 7 Freeze When Ts2011 Trying To Install
I purchased Total Security 2011 recently, but my installation never work. I am running Windows 7 Professional. Please help.
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Bitdefender 14.0.24.337 Issues
I've recently discovered a few issues in BitDefender. 1. I cannot click any video in the video library. When I hover on the video, a blank tooltip appears and when i click on a video nothing happens. 2. Search Advisor is compatible with chrome 10, FF4, IE9, but circles appear only on the first search and on the first page.…
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Installation Failed
Hi, I have uninstalled v2009 and installed v2011 (via the free upgrade download) but I get the message that the installation failed "error -1002". What can I do? (in particular that I do not dare to connect to the internet with my computer again as I have no protection at all at the moment).
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Internet Defender 2011
I recently renewed and downloaded 2011 Internet Defender on Windows Vista Home Edition. Windows Defender was closed and the download went smoothly. However, after rebooting, Windows will not open and remains in the Welcome screen continuously. I used the Windows Restore feature, removed the program and tried again with the…
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Uninstall I Security 2011 Failed
We purchased 2011 and tried to install. 2010 was removed by the installation proceudre and the new installation appeared to go through correctly. When we tried to register and activate it did not accept the key. We decided to reinstall (just in case there was a problem with the original installation). Uninstall using…
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Bitdefender® Total Security 2011 Install Error
Trying to install BitDefender®Total Security 2011 it downloads the files starts the install then keeps spaming through the cmd.exe window and will not do any thing else. tried rebooting and keeps getting stuck on that same screen
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Bluescreen Error After Installing Bd Total Security 2011
Hello there please help me. I got an Acer laptop and I installed BitDefender Total Security 2011, then when I shut it down, the "shut down tab" appeared that says "Install updates when shutting down". Then I clicked ok. After a while I decided to open the laptop, and when the menu for selecting accounts appears, I heard…
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Interesting Start Behavior
I have just installed Int. Sec. 2011. I first installed on desktop W7 boot (dual boot machine). Had some difficulty due to a Microsoft problem (error 1402). I had to do some regedit to get BD 2010 to uninstall, but then it went in no problem. After this, when I turn on the machine (or reboot), W7 no longer presents my icon…
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Bitdefender Antivirus Pro 11
can any one help me my Bitdefender antivirus pro 11 is not recognize by Win7 action center message was "bitdefender antivirus is off"
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Blue Screen With Install Ts2011
I have been perusing the forum trying to troubleshoot BitDefender Total Security 2011. During the install, I received a BSOD. It had something to do with the initial scan. Then after reading here that if you cancel that initial scan, you can at least install BitDefender. So it is now installed. But now I have the BSOD…