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Renewal activating early?
I bought a subscription renewal, as there is a sale on. However, my new sub states it activates today, rather than when my current sub ends?
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Unauthorized Auto Renewal
I was charged $89.95 without my consent and avangate claims that I authorized auto-renewal. I have seen complaints all over the internet about this problem. I started the refund process about a month ago and the problem has STILL not been resolved. I WANT MY MONEY BACK!!!! My support ticket number is 2014121920580002.…
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Bitdefender Antivirus Plus 2012 Compatibility
I have recently had some issues with malware and have been unable to repair or restore my PC to a designated point. I have therefore attempted to re-install Windows 7. All was going well until entering the activation code. I gave remote access to Microsoft and cutting a long story short, I have been conned by the vendor…
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Emalware Files: How To Defrag Them?
I'm trying to defragment my hard drive but bitdefenders emalware(.427 & .393) files won't move. I guess because they're being used by bitdefender. How to i stop bitdefender from running temporeraly so i can defragment these? Thanks
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Unstoppable
On a number of occasions I have needed to stop a number of bitdefender tasks to free up files which are locked. There appears to be absolutely no way of suspending bitdefender completely except by uninstalling it completely! " /> Maybe I have missed something, but I have found it impossible to get through to their…
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I Lost My Bitfender Cd But I Still Have My License Key. Help?
Ok so i got the Essential Security product that i had installed on my laptop previously with the license key. But recently i formatted my laptop and all the installed programs are gone and i couldnt find the CD that i had, but i still have my license key. So is there any way i could download the product online and put in…
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On Acces Scan
I always have an alert that states "ON Access Scan Disabled" and whenever I press start it always fail can you plz help me
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On Access Scanning Is Disabled
hi! i couldn't fix a problem ON-ACCESS SCANNING DISABLED. please, if anyone knows the solution help me/
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Bitdefender Removal Mac
I am running Mac OS X 10.8.4 and have created a separate partition to scan all my attached disk drives and OS X partitions. This means I need to uninstall Bitdefender from one partition. I ran the uninstall tool and all it did was reinstall it. Removed the Bitdefender folder under HD:\Library and the link under…
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Vsserv Always Downloading
the vsserv always randomly downloading in backdoor even i close all of the browner and software i also use network traffic software to watch those Internet traffic. though just vsserv running...... if i want to stop the download, i have to restart my pc or disconnect to my Internet what is the solution .... pls help
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Essantials : Removing From Quarantaine
Hello all, Essentials have wrongly moved files to quarantaine. How can I move them back ? The configuration window is very simple and I can't see any way ... Right click on the files doesn't work ... Thanks for your help
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No License Key On The Package
HELLO SIR, I RECENTLY PURCHASED ANTIVIRUS PLUS 2012 WITH 1 YEAR PROTECTION FOR THREE USERS,THROUGH ONLINE SHOPING(EBAY),BUT SADLY I DIDNOT GET THE LICENSE KEY WITH THE PRODUCT.IT MAY BE A PACKAGING FAULT I AM NOT SURE BUT MY QUESTION IS THERE ANYWAY I COULD GET THE KEY AND WHAT PURCHASE DETAILS I HAVE TO SUBMIT ....REGARD
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License Key Missing... !please Help!urgent
hello sir, i recently bought bitdefender antivirus 2012 plus with 1 year protection for 3 users.I bought it via online shoping(EBAY).My problem is that i could not find installation license key anywhere on the package. It is not on the CD, nor it is on the box,and ia m very sure i got the package like that i mean there is…
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Bit Defender Mac Early Renewal Activation
Took advantage of the 30% off early renewal and received a new activation key for 3 Macs, however there is no option to update the registration key. Do I simply wait until it is due?
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Sharing Violation
I have problem with the Excel files , when i am trying to save it in the same file name , I can't due to sharing violation , When i was searching online for this error It shows that to modify the setting in antivirus Could you please guide me to proceed further ........... ---- Vinoth
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Detected Impersonate Process By Vsserv.exe, When Playing Game Rf Online
tech suport i need help iam playing official rf online game but when i playing sundely pop up (detected impersonate process by vsserv.exe) and suddenly my game (rf online) is closed self after i press ok to detected impersonate process by vsserv.exe can u help me TQ
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How Can I Remove ' System Progressive Protection '
Hi, I have the virus 'System Progressive Protection' on my Windows 7 computer. A full system scan with Bitdefender did not find or remove it as far as I can make out because when I click on "start", I can see 'System Progressive Protection' listed. I used the search on this forum and on the Bitdefender screen and could not…
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Error Message After Un Installing Bitdefender
I bought a licensed copy of Bit Defender 2012 recently for 3 machines. I have had to un install it from my main PC because it slowed my system down at times and wanted to scan everything in sight. Files would hang after clicking on them, and become unresponsive, MSOffice files particulaly. I tried exclusions of files and…
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How Do I Keep Bitdefender From Deleting Files?
One of the things I like about Avira is that it will always alert me when a suspicious file is found and let me choose whether to ignore it or delete it. I've read that Bitdefender will delete suspicious files without asking. I found the topic in a discussion in the Bitdefender forum:…
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Bitdefernder 2012 Produces Error 50 In Itunes
Hello, I am having problems to download items from iTunes Store. After lots of investigation I found out that Bitdefender Antivirus 2012 is causing this issue. Even if I completely turn off all protection option, the problem is still there. I uninstalled Bitdefender and the problem goes away. I am running another computer…
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Add Dat File To Trust File ?
Hi, i have a problem with my Bitdefender IS 2012. My game is Crossfire. when loading game, crossfire.dat has been run. In Bit IS 2011 and earlier version, it's appear a message board to "allow" or "don't allow" Crossfire.dat. But in BIS 2012 don't have it, and my game can't run game crossfire, turn on gamemode, turn off…
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Bdc Memory Scans
Hi, I've been using BitDefender for quite a while and am currently looking for a way to automate the scanning process. Previous posts around here mentioned bdc.exe, the command-line equivalent to BitDefender's full-fledged GUI. I want to include a memory scan during my scheduled scan (in addition to /files), but although…
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[resolved] Active Virus Control
I've recently installed a game called Batman: Arkham Asylum using Steam. Every single time I clicked on "Play", the game crashed with this event log error: Faulting application name: BmStartApp.exe, version: 0.1.0.8, time stamp: 0x00000000 Faulting module name: BmStartApp.exe, version: 0.1.0.8, time stamp: 0x00000000…
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Security Fis Shows Deleted Files
In my Bitdefender (2.0.1.3591) the security fix keeps giving an alert for 5 files, but those files are permanently deleted from my Mac. This was done by me because I keep on getting an alert. Now the alert is still there, after fixing Bd tells me it is all ok, but still shows me a 'red flag' on the 'security'. Anyone an…
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Missing Dll's
MSVCP.dll MSVCR.dll The two files above can't be found by BitDefender. Subsequently, I can't use the program anymore. It no longer loads at start-up, nor will it open from any point (QuickLaunch, Program menu, Desktop.) I have tried to repair BD three times but to no avail - I get error messages referencing these two DLL…
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Full System Scans Vs Shield
Hello. Can you please tell me if enabling Shield to ON (real time protection) renders my monthly full system scans redundant?
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Antivirus For Mac Question
Hi. I have an external drive connected to my iMac at all times (for use with Time Machine). When I do a full system scan, will the external drive also be scanned? (assuming it was connected at the time I initiated the scan). Secondly, how long should a scan take? I'm on 45MM files scanned, 30 hours and counting. I think…
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Help! Autoscan Disabled Automatically!
Every day at least twice a day, in my events, a red event shows : "Autoscan settings changed" When I click on it it says "Action: Autoscan was disabled" The autoscan then seems to be disabled for anywhere from 15 minutes to 90 minutes. I did not turn off the autoscan manually, it's doing this all by itself. After that,…
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Mac Scheduled Scan Doesn't Start On Time During Sleep
Mac AV, version 2.30. I've scheduled a full system scan to run at 2am. At this time my MacBook Pro is in sleep mode (lid closed). Shouldn't the scan still start on time? When I open my MBP at 5PM, they scan is running, but it's only about 10% complete.
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Antivirus - Off Or On?
Like many others, I was having a problem with Bitdefender Antivirus being turned off and trying to start it always "failed". I tried restarting the PC, turning it off and rebooting, always with the same result. However, eventually it seemed to work, with Bitdefender showing that the PC is "currently protected". I also…