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[resolved] False Advertisement?
This product can cover up to 3 users and is intended for home use only! Each user can protect an unlimited number of devices. http://www.bitdefender.com/solutions/sphere.html I been chatting with Customer Service person stated "when it says 3 users it means that each product ( Total Security, Bitdefender for Mac and…
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Lost Password
While using Internet Security 2012 I tried changing some settings, but it asks me for a password and I don´t remember which one is.
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[resolved] Autoscan Settings Changed
I get the following entry in my log every few minutes. Autoscan settings changed on and off. Is the solution ? <AutomaticGameMode enabled="1"> <UseDBOKF>1</UseDBOKF> <FullScreenAction>0</FullScreenAction> <AskWhenAdding>0</AskWhenAdding> </AutomaticGameMode>
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Contact Bitdefender Eptimum
is there anyone who knows how I it's possible to get in contact with Bitdefender eptimum? - phone number (0900 40 40 321) doesn't work (a French voice says something I don't understand, cause I'm dutch - linkage on a dutch website, so I don't expect French, maybe English, but...) - on the same website there is a contact…
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Uninstall Trafficlight
I downloaded BD TrafficLight and not has my PC all screwwed up How do I UNinstall it,windows can't find it on my PC yet it appears with the tap click
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Make Your Digital World A Safer Place
Make Your Digital World A Safer Place @ http://www.bitdefender.com/media/html/safeenvironment/ The direction on how to go about getting the software lack a lot. Using the link that was in my email or page you would need to one "Complete 1 offer and you're done!", buy it, or download Free Trial. I must say this is bit BS. I…
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Cannot Update Bitdefender 2012
I can't update my Bitdefender 2012 through autoupdates. I recieve error ~1008. I've attempted to use the Proxy "on" function, that doesn't fix it. Guidance is appreciated.
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Emails Disappearing
I work at home and on the web. I have my email client (Outlook) open and am checking emails pretty much constantly. I often notice an email come into the Inbox and then just disappear. I check to see if it went into the Junk E-Mail folder but it's not there. This happens about twice a day. What is happening? I've never…
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hangs for-ever just before the "welcome" screen
Hi, I have installed BD Internet security 2012, but over the last two weeks (from approx 23rd Feb) windows did not start when switching on the computer. It hangs for-ever just before the "welcome" screen, showing only the mouse arrow. After an eternity it sometimes comes up with the users options screen, then it hangs…
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Scan Time
Can anyone tell me if it is normal to need 5 hours for a full system scan please? Win Vista SP2, 4GB RAM, 188GB disk used plus a backup disk. thanks
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Tickets Not Being Answered
Since maybe the second ticket I've sent in, in which I was asked to return a "autoruns log" in which I did I've had no other answers for any of the tickets I've listed below. Could I have some kind of explanation as to why these tickets are being ignored? I am still trying to figure out why this version of BDIS 2012 wonn't…
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Activation
I purchased Bitdefender Total Security on March 1st, but my PC got fried before I installed it so it has never been activated. I'm in the process of building a new computer now but it will take some time. My question is how long after purchase do I have to activate it?
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[resolved] Ie Not Functioning As Desired
Hi Bitdefender Support, Need your help... my friend gave me a free license for next one year which he got when he purchased Bitdefender. Before installing Bitdefender i had McAfee, Comodo and Malware bytes installed on my system. During the process of installation or before starting the process Bitdefender uninstalled…
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hangs for-ever just before the "welcome" screen
Hi, I have installed BD Internet security 2012, but over the last two weeks (from approx 23rd Feb) windows did not start when switching on the computer. It hangs for-ever just before the "welcome" screen, showing only the mouse arrow. After an eternity it sometimes comes up with the users options screen, then it hangs…
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Vista Black Screen After Booting
This is a problem dating back at least to August 2011 (posted by username 'tf44', post Aug 27 2011, 10:59 PM ). Vista SP2 gets to stage just before Win welcome screen then hangs with a black screen and mouse pointer, and is definitely a BD 2012 problem. Can start in Safe mode w/ network and do a restore; this allows reboot…
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Internet Browsers Are Still Slow
I noticed that a number of people already posted about this, and have gone back to 2011 or removing BitDefender completely. I'm also considering it. Ever since 2012 was installed, even opening up my web interface to a firewall (for example) is extremely slow. It's faster for me to walk to another computer in another…
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Password Required?
Hi all, I have upgraded to Bitdefender TS 2012 and when I want to turn off Auto scan of the Antivirus or the firewall etc, it asks for a password. I don't even remember setting a password. What does it want from me? Thanks! Ninotschka
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Trufos
Hello! I created my own computer and installed BD on it and while checking event viewer I noticed that the service trufos failed to load. Is this a reason why my computer keeps freezing? Any fixes? Thank you. System specs: Win7-74bit, Asus P8P67 Pro(V.3), Intel i5 2500k, MSI N570GTX, Corsair 650w, GSkill 8G.
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Any Special Discount?
May I know any way to get a special discount for the bitdefender AV + IS?
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Event Id 7026 And Bdselfpr / Trufos!
I have two entirely different computers (one on Win7 and the other on WinVista) who have had similar, but also different behavior such as: - Internet connectivity problems. Connects and disconnects every so often. - Web pages won't load and allow downloads ... such as downloads at Microsoft - WinLive Messenger won't…
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Autoscan And Autopilot Always Desactivates When I Turn Off My Computer
Hello, each time I turn off my computer, when I restart it Bitdefender says I have security issues that need to be resolved, the autoscan is turned off, so I turn it on and by the way I turn the autopilot on also. But they are always desactivated after I restart the computer!! I must also say that my computer crashed just…
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Bd 2012 Problem With Vista
Hi As the new Bitdefender 2012 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version. Apart from the fact that the 2012 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous…
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Video Not Loaded Error When Trying To Watch Flash Video Behind A Dansguardian Proxy
Hi, I am attempting to view videos on YouTube and other flash based sites while running Bitdefender 2012. Every time I get a black box where the video should be, and when right clicking it reads "Video Not Loaded" I have enabled Proxy Usage and verified the information and restarted multiple times. I have the most up to…
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Turkish version
HeLLo! Why doesn't the Turkish version of bitdefender Total Security 2012 ?
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Asus Webcam Broken By Bitdefender 2012 Antivirus Install
After installing Bitdefender 2012 on new asus laptops, the web camera no longer works. Just the green light comes on. After uninstalling Bitdefender 2012, the camera works again. I have tested this on 3 brand new asus laptops.
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Incompliant Citrix Endpoint Security Analysis
Dear all, I have a problem to login remotely to a Citrix farm. The CAG is configured to execute the Citrix endpoint analysis plugin on my machine to determine that a firewall, antivirus solution, and a anti spyware solution is installed and up-to-date. UNfortunately it fails. I have Windows 7 and Bitdefender Internet Suite…
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Bitdefender Conflicting With Utorrent
I already have an open ticket regarding the total internet security installed on my windows 7 laptop(which hasn't been fixed yet), and this is regarding the same software installed on my windows vista pc, which is causing problems for me. -The internet connectiom becomes very slow sometimes (removing bitdefender fixes it))…
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Yahoo Shopping Cart Redirect
When trying to order supplies from http://www.pureformulas.com any time it goes to the shopping cart it is reported as unsafe - the shopping cart is through yahoo.com - Need to fix this asap so can be fully protected. How can we circumvent this in the future without having to turn off protection until it is resolved? ~ Kyle
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Cannot Update My Hosts File
Hi How do I tell Bitdefender to allow my changes I am trying to block certain websites by setting their IP address to 127.0.0.1
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Still Waiting For Response [ticket Id:201201161027639]
Dear Bitdefender, I replied to your email 18 days ago and I still have not received a response. You apologized for the delay in answering my email, but the responses are still delaying. Also, you said you would extend my license key for 2 months. I provided the license key and it has not yet been extended. I would…