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Internet Connection Issues
I am now unable to connect to certain websites including the most popular FaceBook. I'm just asking this to check if my computer is infected. I searched the net for this issue and some said it is anti virus or firewall. But then, I used to connect to them before.
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Password Hijacked?
I've been using the same password to do settings in BD but just lately, I cannot access it. Is it possible it's been hijacked or is there a way to retrieve? On Access Scanning was set to Normal but now, it's changed to Custom. I just noticed that and when I tried to change it, it asked for password and cannot accept the…
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Bitdefender 2013 Incompatibility With Windows Update Kb890830
On Win 7 Pro x64, just a heads up: BitDefender IS 2013 screws up the December 2012 Windows Update for MS Malicious Software Removal Tool x64 (KB890830). To fix the problem and get the update to install once you've already screwed it up, you can do a system restore to an earlier point (must do the system restore from Safe…
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Whole Windows 7 Computer Slowed Right Down
In common wiuth many other members of the forum I have experienced severe problems with Bitdefender 2013 on 3 different computers since installing it Internet speeds have drastically slowed, Windows Explorer can take up to a minute to load, saving files to disk often takes more than a minute, the laptop fan is often on. In…
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Can't Shutdown Bitdefender/shell32.dll Locked
I like to mod and theme my system which requires hacking of the shell32.dll file in C:\Windows\System32\shell32.dll . Now I try replacing that file and it says it's being used by another process, ok no prob. I kill explorer open up a terminal and run taskkill /f /fi "modules eq shell32.dll". It kills all the processes…
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Bitdefender Finds Application Updates
My total Security 2013 has found 2 application updates but did not warn me or alert me I found these by mistake, I am in user mode, Any Ideas? Thks
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I Can't Register
i purchased Bitdefender Internet Security 2013 and tried many times to register with license key but wont register and i tried to register with offline mode still wont register i tried to uninstall/install still wont register i tried to install the the product from…
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Help Me ! "a Password Is Required In Order To Finish This Operation"
Dear Bitdefender, I forgot my password , pls help fix this error : "a password is required in order to finish this operation" My email : tuvotongdn@gmail.com
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[resolved] Bitdefender Installs Popups?
I logged in to my computer this morning and was greeted by ads on my desktop from Bitdefender. The first is a white box with no way to close it with the text "Threats to your privacy keep diversifying. Your e-mail, your messaging, your entire Web presense and activities can be targeted." After about 10 minutes of being…
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Failure To Proivde Customer Support
" /> I have initiated multiple customer support claims via embedded Bitdefender's support and via the forum, and every time tech reps responses have initially appeared initially helpful, but then communications comes to a screeching halt when the initial answer doesn't fix the problem. My forum post is under BD 2013…
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Antivirus Plus 2013 Or Windows 8 Security?
I'm currently trialing Bitdefender Antivirus Plus 2013 and I'm considering buying it when the trial is over. I just found out about Windows 8 Security and I don't know whether to go for this package. Does Windows 8 Security provide any extra features or is it just a version of the antivirus tailored specifically for…
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Pre-sales Question: Windows 8 Security Or Is 2013?
So I'm running windows 8 pro 64bit, right now I have a trial of Internet Security 2013 installed and it seems to be working fine. Should I try to windows 8 security? Does it have a firewall to allow me to block certain applications?
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I Too Don't Know My Password
I didn't even know I had put one on it. Anyway I can not turn anything off or change the settings. I searched the forum and it looks like I need to make a topic. I await reply. Cheers
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Macrium Reflect ?
Hi I always use Macrium Reflect to backup my machine can I use it in regular windows with Bitdefender on to do a complte system backup or do i needd to go into safe mode to do this? Thks
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Question About This Forum And My Controls Features
I've noticed that if I log in to the forum here and click the My Controls link , there are a lot of features that tell me the following: You are not allowed to use this part of the board This happens when I click: . Edit Profile Information . Edit 'About Me' page . Edit Signature . Edit Avatar Settings . Change Personal…
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Software License
....I am still trying to understand the License usage, I've been told by support after 365 days, if I don't send them more money the software will deactivate, also I have had other people tell me that it is the subscription of the virus definitions that stops being downloaded, but support contradicts that by telling me…
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Support Ticket Is Not Being Answered
Christian filed this ticket on my behalf but I am not receiving any help with my question. This is taking a very long time... http://forum.bitdefender.com/index.php?showtopic=39787 thank you for your help, Christian, you did what you were supposed to do.
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Bitdefender Seems To Be Killing My Internet..
I installed Bitdefender total security 2013 about 3 or 4 days ago. At first everything was fine, but the last couple of days the internet gets slow as ######, pages won't load all the way. Sometimes I can't even see search results. If a page is not loading it sometimes messes up my whole internet so I can't open another…
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A Lot Of Close_wait Connections
Hi Since I installed Bitdefender, my computer started to be unusable. After a couple of minutes browsing the net, I could not open a simple web page. First, I thought it was my connectivity then I tried to browse with other computers and had no problems to navigate. Then,, I started to check inside my computer and realized…
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Early Renewal Problems
I renewed my copy of Bitdefender and updated to Bitdefender 2013 a while ago using the special offer of 3 PCs for $39.95. Everything went smoothly but now I noticed that my Bitdefender license is going to expire. I'm not sure what has gone wrong but any assistance would be much appreciated as I do not want to be left…
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Tool For Taking Backup Of Settings For 2013 Version
For Bitdefender 2011 and 2012, there was a tool named "Magnus" for taking the backup of settings which can restored by the same tool. In Bitdefender 2013, how can I take the backup of settings for re-installation? Magnus for 2013 version compiled or not?
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No Activation E-mail
I cant receive any activation email... i am already repeating to resend an email still cant receive but when i registered in this forum(needs an activation) i received anactivation in my e-mail but in the bitdefender didnt receive any? Any solutions ????
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The Start Menu Icons Are White.
Today, to start the update of bitdefender, the program asked to restart the windows. After this update, all programs from start menu, were white with images. The programs start menu, take some time to load the icons of the programs. Previously, the icons of the programs of the start menu, quickly appeared. Any member of…
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Another Year. Another Unwanted Renewal Offer...
Last time it was from Avangate, now it's from Digital River. Digital River gives you the link to your order at www.findmyorder.com and the order number, but they give NO info how to turn off the automatic renewal. All I have are the Order Details. So how exactly do I turn off my automatic renewal?
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Support?
Hi - can someone confirm the support email address? I have sent 2 emails to support@avangate.com regarding a serious matter with my recent upgrade to 2013. 1 sent on the 23rd Nov, the other on the 28th Nov - but no reply yet. thanks
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W7 System Crashes - Bitdefender 2013 Identified
My machine has been turning off when left unused for a while (30 min to 2 hours); it is driving me nuts. Someone told me to run WhoCrashed, which I did and it has identified two Bitdefender things. I'll include some of the WhoCrashed report here; please help: Crash dump directory: C:\Windows\Minidump Crash dumps are…
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Hotmail,gmail(javascript?) Stopped Working
hello, Since i uninstalled bitdefender I'm having problems in all my browsers (so it has nothing to do with the browser) with hotmail, gmail and other javascript programs. When i try to sign in with hotmail, it keeps sending me back to the sign in page. In google, it keeps saying my cookies are turned off(which they are…
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Windows Explorer Stopped Working
Hi, I got the same problem as this person in this thread. www.tomshardware.com/forum/53570-63-windows-explorer-stopped-working. The person said 'Nevermind, the problem had to do with Bitdefender 2013... Check out their forums for the solution, had to download a registry file that fixed up everything'. Faulting application…
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Windows 8 System Restore Not Working Because Of Bd?
Hi I have latest Bd total security and had to do a system restore I chose my date from system restore options and windows did its thing .Windows restarted and I see an error that system was not restored successfully because a antivirus program was running, it told me to turn off any anti-virus and chose my restore options…
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Game Mode - Games List
When I first installed Bitdefneder I added a number of games of the list to enable automatic game mode. After buying a new game I went back to open the list (in General Settings) and it crashes every time I open the list, so I can no longer add a game to the list. I would upload a .dmp file but the forum pages won't allow…