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Google Chrome Settings
In my google chrome browser I noticed in settings that there is a checkbox for "Enable phishing and malware protection" under advanced settings. I have this box checked. Should it stay checked or am I going to have a problem because of additional protection, even though I didn't install anything? I think this is just…
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Accident Removed Mybitdefender Link
hi i last week my harddisk crash and i replace my harddisk and reinstall everything so after i install bit defender i saw my old hard disk "windows user name" is on the my bit defender account so i remove it but sadly i accident remove the wrong user name so how can i link back my current windows user into the bit defender…
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***help***automatic Renewal From Www.findmyorder.com
I have received 2 e-mails from a company who say they are acting on behalf of bitdefender. They say I signed up to automatic renewal and on the 29/11/12 they will debit my account and renew my antivirus. I tried going to the link as stated, to cancel this but when i put in my order number nothing happens. I have also tried…
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Bd And Avangate
Hello, I've just tried to use PayPal for license payment but have not been successful because of some Avangate crap. It still wants to registed my credit card in order to finish transaction. I don't need to do it because I have enough money on my PayPal account and just want to spend them... This is ridiculous situation!…
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Download Progress Not Showing
I've installed BitDefender 2013. but after installing it the download progress of any file in any browser even in IDM is not showing. when i download something from internet then, for example in chrome, the download status not shown. but when download completes then it is shown in download tab. same happen in IDM. it keeps…
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Internet Connection Slow Down After Install Bitdefender Total Security 2013
once i install bitdefender Total Security 2013(Build 16.24.0.1682), i can immediately experience the slow down of internet on my firefox.
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Bd Total Security 2013 Tray Icon
I was reading in a forum thread where one of the posters was complaining about his Bitdefender tray icon or the one on the taskbar was white in color. The only color mine has ever been with "Total Security" is white. Is that the color that it's supposed to be, white? I know that some of the other products have different…
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Bsod Caused By Bitdefender 2013?
In the past 24-48 hours I have received about 3 BSOD crashes. I posted on a tech forum and an "expert" reported that it could be bitdefender 2013 that caused these crashes. From poster: Recommendations: Crashes appear to be caused by BitDefender. Remove BitDefender and replace it instead with Microsoft Security Essentials…
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If I Donate One Of My Keys Will Recipient Be Able To Identify Me?
I purchased BD Antivirus with 3 keys and wold like to donate one. If I give it to them is there any way they could find out my name or email address associated with purchasing the software or anything at all? Currently, they do not know my name or email. Please tell me if there is any way they can find out who i am. Thank…
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Slow Start Up Windows 8 Pro After Install Bitdefender Total Security 2013
Hi Sir, I installed windows 8 pro and bitdefender total security 2013. So after reboot then too slow over 30 minutes. I used bitdefender total 2013 v. 16.22.xx , please investigate and suggest me to fix this issue. Thank you very much. I don't need to change for new antivirus. It's the best but why has problem with windows…
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These Files Can't Be Opened
I get the error message "These files can't be opened" when I click help&support and XX days left on the lower right of the menu (feedback is fine), and also when I go to the bank websites and any kind of payment related websites where safepay is activated, the same error messages show up for every single page I open. I…
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Bitdefender 2013 And Opera 12
Since i have installed Bitdefender 2013 (Currently Build 16.24.0.1682) some webpages do not load fully or load all images. Two prominent examples are Facebook and Google Maps. When i refresh a few times sometimes all images are loaded, but are disappearing/reappearing when i hover the mouse pointer over them. I already…
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Microsoft .net Reinstall Problem
OS=winxpsp3 Due to some problems in API for Gemalto GCR5500 smart card reader, I was advised to reinstall .NET subsystem. Complete uninstall was succesfully (with Microsoft .Net Framework Setup Cleanup utility). When I start dotnetfx35_SP1_full installation, it failed. I try to install .NET one by one. dotnetfx_1_1.exe…
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Scan With Bitdefender Missing In Right-click Window
Today I noticed that I can not right click on a file in My Computer/My Documents...etc..'Scan with Bitdefender / Only option is File Shredder ? How can I get the 'Scan with Bitdefender' option back ? This PC BDIS2013 - XP Pro SP3 TiminAz
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Bitdefender Interface Will Not Start
I just installed BitDefender and it refuses to open up its interface. What is weird is that the agent is running in Windows the process list but when I double click on the desktop icon, the interface will not lauch. When I click on the icon, the cursor turns to "busy" for a few seconds and then back to the default arrow…
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Bitdefender 2013 Pc Lifetime Edition
I am posting this reply about information on the effectiveness about the Lifetime subscription. Mostly what I'm looking for is that does this edition have the same protection that Bitdefender Internet Securities 2013 has. I have been really been thinking about buying this due to the fact that I do like and support…
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Virtualbox - Vt-x/amd64
I bought recently the Bitdefender and unfortunately I am having problems. While it is installed I can not use VirtualBox. Returns the message that vt-x/AMD64 is being used by another program.
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Toolbar &firefox
I had firefox 16 and now 17 with bit defender internet security and now bd windows 8 security and the toolbar doesn't show?is it compatible?its works fine with ie and chrome.
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Parental Control 2013
Version: BitDefender Total Security 2013 Enabled Parental Control and this has applied itself to every account on the computer. Any ideas as to how to remove parental control once activated?
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Windows 8 Security
Bitdefender released Windows 8 Security with ELAM, Modern UI App and some extra features. What about Bitdefender Internet Security users? Can we expect upgrade giving the same features? Can we upgrade to Win8 Security? I see that new product is more expensive than Internet Security.…
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Glad That I Found This Forum
WOW...am I ever glad I found this forum. I'm using Norton Internet Security right now and there are some things that I am not happy with. Looked up "Best Internet Security Suites" on the internet and BitDefender came out on top on a few of the reviews. Now, looking at this forum, I'm seeing many problems with installation,…
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Registration Key Problem
hello sir, I purchased Bit Defender antivirus plus 2013 for one PC ...... if i enter the key ... & click Register now button .. it shows ..."you have entered is currently used in the product. you cannot register the product twice with the same key"....... so give me solution for it..... pls as soon as possible......
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Bd-f Internet Security 2013 Wont Accept Autoscan
Thanks Christian for replying I did exactly as prescribed in your instructions. The pop-up window does not come up asking for a password anymore (that's fixed) but when I click on autoscan it does not enter that mode...autoscan will not turn on. Anything else I should be doing? Any help Thanks
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Explorer/windows Freezing After Update.
Hello I recently received a big product update for TS 2013 and i decided to run windows updates too... After doing both Windows started to behave weird and mostly explorer started to crash along with inconless (paper icons) on desktop and start menu. Also random explorer freezes and aps. I decided it was time for a full pc…
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Renewed Subscription Now What? :)
I just renewed my Bitdefender 2013 Total Security subscription and received an activation code by email. I'm currently running BD 2013 TS on my HP laptop (Windows 7). The main screen still shows only 118 days remaining on my subscription despite renewing. Do I need to download and reinstall on this machine? I was also…
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Black Screen During Startup(windows 8)
I'm Using windows 8 pro edition but the black screen issue(during startup of windows) is not solved yet. I'm using BDIS 2013 v16.24.0.1682 When This Issue Will Be Resolved. P.S.: Sorry For New Topic As I Can't Find Older Topic.
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Windows 8 Action Center
I have upgraded to Windows 8. Two problems arose with Bitdefender Internet Security 2013. 1. Autoscan would not turn on. This was cured by uninstalling and reinstalling Bitdefender as has already been mentioned somewhere on the forum. 2. The Windows Action Center says that there is no Firewall, Antivirus or…
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Support And Windows
Does anyone know about msicuu2.rar file from windows being changed . support has told me to run this but since reading this I don't trust it. A very useful and well known tool is the Windows Installer Cleanup utility (msicuu2.exe) that allows the removal of failed installations. Many people used this tool in case of a…
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[escalated] Remote D-link Cameras Inaccessible
I installed 2 D-Link model 942L cameras, one at home, one at my cottage. I can access the local camera from either site, but not the remote as long as I have Bitdefender installed. I can access these remote cameras from my cell phone under Android, from my iPod under iOS 6.0, from my iPad under iOS 5.0, and from any…
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Windows 8
I installed BD TS2013 on a windows 7 computer. Now I want to upgrade to windows 8. Is there anything I should know about or do with BD2013 after the upgrade?