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Bitdefender & Technical Team Are Crap!
I have had to resort to this method of contact as since March this year I've had a continual problem with virus and updating issues about two weeks into purchasing and installing this piece of TAT! On numerous occassions I have been told my machine is virus free and made to feel like I'm lying, stupid and annoying all just…
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Major Windows 8 Problems
Hey, there appears and I have similar problems, being posted about 2013 TS 64bit and windows 8, in a number of sub forums. This may be a top priority with the new release of the operating system and the supposed references to the fact that 2013 total security is windows 8 compliant. Jeff
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[resolved] 2nd Computer
i would like to put BD onto a second computer. I do not have a CD. I do have a user key & a validation key, & a registration key. How would i go about this. My one concern is being online with no protection while i am downloading & updating Thank you.
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Trouble In Renewing My License For Internet Security
Hi, I am having difficulty in renewing my license. When I input the license key on the Bitdefender.com's renewal page, it said it is invalid, but for some reason, I was able to access it fine on the UK server. Is there anyway you can fix this? Thank you
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Bitdefender 2013 And Uac Missing Sound
please,developers,can you fix this issue?with BD 2013,the pop up sound of UAC notification when you open any application in W7 and W8 lack of sound.if you uninstall Bitdefender 2013,the sound coming back.please,can you fix this,please?
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Can't System Restore On W7 64bit
I recently installed Bitdefedner Total Security 2013 and wanted to doa system restore. Windows then reported that it cannot restore because of some anti virus program. I note that this has been an issue before in the 2010 and 2012 versions: - http://forum.bitdefender.com/index.php?showtopic=20041 Is there a fix for this?…
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Windows 7 Action Centre
hi, i am using win 7 ultimate and i just installed bitdefender total security 2013 for evaluation purpose. my bitdefender is active and on and it requires no action, even though, the action centre in windows 7 tells that it is turned off and no firewall and antispyware programs are installed. what to do, i just don't…
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Problem With Bitdefender 2013 Dirver (gzflt.sys)
About the driver on bd 2013 "gzflt.sys". This driver somehow causing my computer to start-up, I'm getting Blue Screan of Death (BSOD) whenever I start my laptop. I'm getting error "System_Service_Exception, Error Code:0x0000003b". This problem started happening when I upgraded my bitdefender 2012 to 2013. Please let me…
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Windows Action Center Alerts
Windows Action Center continually informs me that my Antivirus and Firewall are turned off. This has happened even after a reinstall of 2013 Bitdefender IS. I have followed your instructions to delete the repository directory under windows, though the alerts still display. This does not happen on every restart. Sometimes,…
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A New Build
Hello, A new build: 16.23.0.1637
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Help Please!
Hi. I did run a quick search but as I'm having the week from h*** (received some very terrible personal news), and I just don't have the patience to keep searching so I hope no-one will mind my posting a new thread. Also, because I am literally still having trouble with the simplest of matters, rather than directing me to…
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How To Block A Link/website Again?
Hi all, I am new member and I want to ask a question for my situation below: I am using Google Chrome browser, after I visit a website, Bitdefender alerts me that the page is not safe. I want to view the site once so I have to click "I understand the risks, take me there anyway" to visit the site. I want block that website…
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Why Doesn't The "uninstall" Program Uninstall All ?
Since BDIS 2011 I have been using the uninstallers provided by Bitdefender. However...since 2011 I have found that numerous...and in 2013's case...scores of entries are left in the registry in Win 7 Pro ?? Shouldn't an "uninstaller" remove most...if not all registry entries ?? Perhaps this is a main problem with all the…
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Using 2011 Version Is Safe ?
BIS 2013 have some problem with IDM.( i know about bdtl.dll isssue) So i decided to use BIS 2011. In 2011 version i disable http traffic scan to use internet faster.Is it safe or not ?
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Green Circles Help Please!
I was just wondering if anyone can tell me if these dots on my icons are from bitdefender or elsewhere?! Its really bugging me if its bitdefender im okay with it thanks
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Usb Immunizer Immunized Iphone
After installing USB immunizer (internet security 2013) My computer (running Windows 7 ) no longer recognizes my iphone5. It does not show up in iTunes , nor will it even charge through the USB. Tried on another computer and it connects OK. Tried shutting every thing on IS2013 and no luck. Any suggestions??
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How Much Shredding Does The File Shredder Do?
Hello forum, I have files on my PC with names and addresses of clients that I need to delete after expiry. How good is the file shredder? I have shredded the files using a free Ashampoo optimiser, which takes ages but claims the files will be totally unrecoverable, even in a pro lab. BD file shredder is much faster, but I…
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Bd Is 2013 Default Firewall Settings And Another Question
Just installed BD IS 2013, using Win 7 64bit. I was just browsing some of the settings and in the Firewall>Settings>Firewall Rules>General Rules I noticed that the default setting for Incoming Remote Desktop Connections was Allow. I'm not sure I want that set that way. Is it OK to set it to Deny? I don't use Remote Desktop…
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[resolved] Windows7 64bit Updates Can't Configure
Since about the time I use Bd 2013 Total Protection (64 bit), windows7 updates, cannot configure. Altogether 17 items, all security updates. I downloaded and installed them many times, then during the required reboot, the system starts configuring the updates, and at about 15% reverts the changes, says the updates cannot…
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Multiple Issues Carried Over 2012
I've been having lots of issues with BitDefender ever since I upgraded to a new computer. I thought maybe it was probably because it was already conflicting with the anti-virus that had come with the computer. I uninstalled Trend Micro and the Norton Backup programs. Then I installed BitDefender Total Security 2012.…
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I Just Want A Refund
I purchased, installed, and subsequently uninstalled Bitdefender Total Security 2013 on 10/10/12. It completely locked Windows XP when I restarted. I had to boot into safe mode and perform a system restore to regain functionality. All I want is a refund now, and neither the live chat or contact form on the bitdefender…
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Forum Health
I have noticed that the absence of Moderators/Tech Support is also affecting the integrity of the Forum with an inordinate amount of Spam, Obcenities and other nonsense in all the threads. So in addition to no support, the forum as a Bitdefender venue is loosing its integrity every day. Does anyone have the email address…
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Can't Uninstall Bitdefender Antivirus For Mac
I've found instructions on this forum saying the fix to this issue is to run the uninstaller ****** and reboot twice. I've done it three times in a row and no uninstall is occurring. Can anyone let me know how I can uninstall BitDefender from my Mac? I would be very grateful. Here is my info: OS X 10.8.2 Mountain Lion…
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Widget Location On 2nd Desktop
I upgraded to Internet Security 2013 about 3 months ago and mostly I've been happy with it, but there's one thing that bugs me: The security widget doesn't remember that it's supposed to be on my 2nd monitor (extended desktop). I have Windows 7 64-bit and all of my other widgets are on my extended desktop on the 2nd…
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Bd Is 2013 Vsserv.exe Cpu Consumption
Hello BD-Team! I use BD since many years and in general I am satisfied with your products. I did not find a corresponding topic here in the BD 2013 forum belongig to my questions so i open up a new topic. A few days ago I upgraded from IS 2011 to IS 2013 hoping, that the high CPU consumption of vsserv.exe will be now…
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Whats The Average Turn Around Time For "support"?
Hey, I'm just curious if anybody knows what the average turn around time is for support to get back to you after you send them the file from the "support" tool? I placed the original ticket on the 13th, heard back from them on the 14th asking me to run the support tool and send the resulting zip file to them in a reply…
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[resolved] An Interesting Situation !
What happened with my main Bitdefender window ? Unlike everyone else I can run a full system scan from wherever I want :D
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Bd13 Is Giving A Reset Loop
2-3 weeks ago, I bought Bitdefender 13 because I upgraded to Windows 8 (legal version). I used the installer and had no problems ,except I had to run the installer twice to install it completely.. 2 or 3 days later I got a popup from the program to login with my account and this is where it started. The moment I pressed…
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New Machine Win7 64bit. Can't Install Bd 2013. Uninstall Crashes Ie 9
Sorry for the long title. I have a brand spanking new machine and had read about how good Bitdefender 2013 was so decided to install the trial instead of Avast. The programme downloaded to the machine but when I came to install it just sat there for about an hour telling me it was installing. I came to the forum and found…
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Upgrade From 12-13 Key Invalid
I had to reformat my computer and when I went to reinstall bitdefender it showed up as 2013 free upgrade. Everything is downloaded and ready to go but when I try to add my key to 2013 it says it is invalid. MyBitdefender email registered at paintballerjeremy@hotmail.com