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[resolved] Can't Use My Pc At All To Access The Internet
I'm new to Bitdefender. And I've only just learned that these forums exist. I purchased it last week and tried to install Bitdefender Internet Suite 2013 last Saturday. After installing the software on my PC it asked me to fill out the information to register the product, as well as give me a username. Once I filled all of…
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Bitdefender Ts 2013 Never Ending File Download.
Hello, I've purchased BTTS 2013 and I generally like it so far. One of the things I don't like is the very aggressive way that it handles things. This behaviour also had as result a never ending download issue from within the AirDroid Android app. I'm using the BTTS2013 on my computer and I use Google Chrome to connect to…
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Need Help Plz Bd With Reset Password Tool
I have a desktop with Bit Def total sec 2013. My settings are ok...all aggressive. Problem is my sons got the same program on his lappy through my wifi. He cant set firewall , spam properties etc due to password wont work. This password glitch has just recently happened to me , when i experimented by changing a setting. My…
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Widget Problem
Bitdefender security widget sometimes doesn't start with windows.Even though i have it ON through the general settings tab it keeps disappearing on start up.That on windows 8 x64.Not a really big problem while there are others more important at least for now but i would like that fixed!
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Does Not Received Any Reply From Bitdefender Team
Why bitdefender does not reply my email....i have contact bitdefender from http://www.bitdefender.com/support/contact-us.html .....i wait 48 hour and do not receive any email from bitdefender....maybe i will change antivirus to another product if you does not solve my problem...thanks...
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Bit Defender Modules
Hello everyone.....new member..... Just purchased BD a day ago and running into a problem. Now I have sent and created a ticket with support as well as created a file using their support tool but no response to date. 1.) When clicking on "Dashboard_" or Safego or ID theft protection, my browser opens up to a blank site…
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I Pay For 2013 Total Security But...
hi I purchased bitdefender total security 2013 from http://www.bitdefender.ir/ that is your official partner from Iran And last night after 1 week of use i noticed in mybitdefender and products session and under subscription says it's bitdefender total security 2011 license but not 2013 I know that i can use 2011 on 2012…
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How Do I Reply To An Active Support Ticket?
Hello I have had some problems with cancelling auto renewal and I managed to contact BD online. I received an email today telling me "This is an automated message letting you know that you have an open support ticket with the Bitdefender Customer Care team". This is the first I knew of having a support ticket! Anyway, the…
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Bitdefender Sphere
Hello When bitdefender sphere will be available in my polish bitdefender partner MARKEN SYSTEMS? with polish software version
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Status Alerts Malfunction
Hello. As shown in picture attached, there is a deadlock between security widget and main interface of Bitdefender. Security widget "see" that update never performed in the last 3 days, but main interface of BDIS 2013 NO.
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Should I Upgrade From 2012 To 2013?
I have Bitdefender Total Security 2012 and Windows XP. So far, everything seems to be working fine. The only annoyance is that I can’t seem to schedule an antivirus scan. I’m just wondering, should I upgrade from BTS 2012 to 2013? There’s a saying: If it ain’t broke, don’t fix it. In other words, is there any significant…
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Comodo&bitdefender
I think to contact the developers of COMODO, which would have removed the detection files.
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Windows 7 (solve Pc Issues)
Hi I've been running Bitdefender total security 2013 for a while now, and recently i noticed that windows thinks that the virus, spyware and firewall is not running. I've attached a screenshot of what i mean, I've tried clicking on these "issues" and choosing to turn-on bitdefender protection, and it asks me to trust…
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Security Center Critical Error Message
Today, my computer keeps getting a popup that says Bitdefender Security Center encountered a critical error. And I have the option to send a report to Bitdefender (which I did). It keeps coming up. I can't tell if Bitdefender is even on anymore. Please help!
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Problem While Downloading
This Time the issue of downloading has reoccur but now its with even default browser manager's i can only file after downloading. I Cannot See progress bar of downloads in download manager as well as in idm.. BDIS 2013 build 16.21.0.1504.
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Bitdefender And Mbam
Hello, I use Bitdefender Total Security 2013 AND Malware Bytes Anti Malware. Can I delete MBAM and only use Bitdefender on my pc? Thanks, Mark
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Some Questions
1)where do I find logs for autoscan? 2)can I schedule my updates per 2 hours or on daily basis? 3)is there a way to add exclusions to URL filter?
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3 Questions About Sphere
I'm consider to buy Bitdefender Sphere for 2 windows notebooks that has 4 users (me, my wife, and my 2 kids) and for 2 android phones. Is that possible? And every year I buy protection software for those 2 notebooks and for the notebook of my father (so its for 3 notebooks, and one is not directly is our household, because…
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Desktop Window Manager Stops
Greetings. i just installed Bitdefender Antivirus Plus 2013. After installation the Desktop Window manager stops working. Is there a reason? A fix? Thanks, Brad
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Facebook Problem
Hello, A lot of images are blocked in Facebook, it is also very slow with Bitdefender Total Security, is there a way to fix this? Thanks!
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Christian....where Are You?
Hi Christian Where are you? We need you at the forum. Kindly respond to our issues. @Technical Support: If Christian is not available, kindly arrange for the replacement.
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Settings Password
Hello, I have lost the password and now I cannot change the settings such as ,,antivirus" or ,,antispam" from off to on.Is there a way to repair this problem? Thank you for your time.
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Windows 8 Rtm Does Not Start With Bitdefender
Hi folks, I've recently installed Bitdefender TS 2013 trial version from Facebook (90 days) on Windows 8 RTM x86 9200. After restarting my system, windows showed the animation for a while (the rotating circles) and then hanged on a black screen for a very long time. It took me a lot of time and several restarts to boot in…
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Slow And No Website Access?
I installed the Bitdefender total Security 2013 and it just can't loaded the website. And I solve it by uninstall the Bitdefender. PS. Using Windows 8 pro
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Bitdefender On Apple Mac
First I want to state that I am disappointed that Windows users are entitled to phone support, but Mac users even though they pay for the product as well, are not entitled to phone support. But on to my question - Once bitdefender is installed in the Mac environment is the real time /shield service always running even when…
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Nothing But Problems With Total Security 2013
I updated to BD TS 2013 (from BD TS 2012) when it was first released. I've set it to auto-update and completed every update. I've had nothing but problems with 2013 since the day I first installed it. Problems ranging from missing and totally absent panels, critical errors causing 2013 to completely shut down and events…
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Windows 8 Titles Stop Going Live
Good Morning guys, A few live titles stopped going live after installing BD TS 2013, eventhough they open when it's needed, some of them don't get updated. PS. Not all titles stopped working, just to make it clear. The ones that stopped working were: News Weather Finances Sports Is there any way of fixing this issue?…
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Sitting At Work Trying To Get The Laptop To Boot Again
and still not an answer from support.. its kind of hard to generate a ticket when you computer works when the software is removed... it becomes a challenge... 120 days left to go on this sub.. and I still am not really using the software. just installing it...have it work intermittently for a week and then unload it and…
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Random Freezing Of Computer (mouse Still Moves Though)
Hi all, I purchased Bitdefender Total Security 2013 after receiving an email offer (£19.99 ish). After installing on my Windows 7 (64bit) system, it keeps freezing for minutes at a time (the only evidence of life, is that the mouse pointer still moves, and if I have Chrome open, any movement of the pointer seems to scroll…
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[resolved] I Want To Cancel Auto Renewal But Bd Thinks I Want A Refund
Hello, anyone there from BD who can make some sense of this please? I ordered and paid for a renewal via Digital River. Got my confirmation email and download link. Fine so far. What was not fine was the fact that I had to sign up with auto renewal. Had to, no option not to. Not even going to vent my thoughts on that…