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Bd2013 Is Blocking Lloyds Internet Banking
I have recently installed the BD2013 IS onto my PC and now I cannot access the llloyds bank internet banking, the screen always times out at the memorable information stage. It works fine on my machine running avg and mcafee so I know its not the banks site. I raised a ticket with BD (201208191009801) but they have failed…
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Not Working
Hi, I'm new to this forum. I renewed my license key to have BD Anti-Virus 2013. I know how to install it and did so, but all of a sudden it quit working. The icon in the Task Bar is Grey and it keeps saying that BD Services is not available, please restart my computer and try again. Well.......I did that and it just keeps…
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[resolved] Problem Bitdefender With Windows 8
I have intalled bitdefender on systerm windows 8, but after intalled windows start very slow about 30minutes. sometime system don't start, I must restart manual.Now I remove bitdefender on my computer and windows start normaly. I try bitdefender internet and total 2013
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[escalated] Bitdefender Blocks Microsoft Office365
After installing BD on 3 computers, I found that it is blocking access to Microsoft Office365 Sharepoint. I can access the sites using Firefox, but Internet Explorer times out on all three computers. Booting into safe mode allows IE to connect. The problem is obviously Bitdefender, as another thread in this forum recently…
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[resolved] Bdts 2013 Conflicts With Ssh-agent.exe And Other Software.
Hi everyone. I wrote this topic in this section because I don't know what module of Bitdefender is causing trouble. I have some problems caused by the installation of Bitdefender Total Security 2013 in my computer, and I know BD cause the problems because if I uninstall it everything works fine. The issues are the next: *…
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Tired Of The Bd Runaround
ok I had to make this lame account because the find a pass word would not work with my email address even though BD emails me all the time.. now.. I am running windows XP and on my laptop your program hangs my computer tray on boot... I remove your program my computer works fine... I get a lame excuse from tech support…
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Bad Deal
I was not sure if I wanted to renew or not. But then on 8/11/2012 Avangate took $49.95 w/o authorization from my PayPal account to renew Bitdefender (???) Now, today, there is an email from Bitdefender informing me that my Bitdefender has expired and that I can renew for half price, $20.00! .............. But Avangate…
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[resolved] Visual Studio 2012 Debug Issue
Hello, I'm posting here after I've opened a ticket at Bitdefender support team in case someone has already solved this issue. The issue: On a Windows 7 x64 machine, BD IS2013 is preventing Visual Studio 2012 debugger to work properly when trying to debug a C# solutions created in Visual Studio 2010 and set to platform 'Any…
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Question!
There are some problems in my computer (not due to bitdefender)! I wanted to format and install windows again! Will the license work after recovery? Please help! I want to recover my pc and was afraid that my license may not work (356 days remaining)!
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Desktop Window Manager Reports Error 9020
hi, after installing BD on a new, clean win7-machine the screen flickers every 5-6 minutes and the following error-event is generated: Event 9020, Desktop Window Manager: "The Desktop Window Manager has encountered a fatal error (0x8898009b)" the PC is a 2006 amd-shuttle, the graphic card is a Zotac/NVIDIA GeForce GTX 550…
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Life Is Good
Hi Christian... Since I am always posting on this forum asking for help or complaining about something, I thougt it only fair to give credit where credit is due. At the moment, Bitdefender is performing remarkably well. All features are working well, CPU usage is within reason (much less than some other Security…
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Bd Ts 2013 Services Not Responding
Dear All, Hi, I have a problem with bitdefender TS 2013 which is all services specially parental service and virus scan are not responding and every time I restart my pc the same thinoccurre again. I did contact the support team from more than a week ago and they asked me to use the support tools and send them the files…
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Bitdefender Customer Service Problems - Part 2
Just went in to my "Save File" and counted six open "Technical Support Trouble Tickets" that date back to seven days relative to BitDefender Internet Security 2013. They promise a response within 48 hours. However, not a single one has been responded to. I am still unable to complete a "full system scan" since BitDefender…
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Insufficient Information Displayed In Events
The information displayed in the Events about the RTP status is not sufficient and it don't display the change of state e.g from ON to OFF or vice versa.
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Bitdefender On-demand Antivirus Scanner
Hi, My bitdefender says: Threats may be present on your system File path: /proc/sys/net/ipv4/route/flush ,,, FAILED TO SCAN /proc/3099/task/3116/environ ,,, FAILED TO SCAN /proc/3099/task/3116/auxv ,,, FAILED TO SCAN /proc/3099/task/3116/status ,,, FAILED TO SCAN etc....
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[escalated] Avc&webmoney Keeper
I wish that you would have paid attention to this issue http://forum.bitdefender.com/index.php?sho...mp;#entry154103, which is relevant for the 2013 version of Bitdefender. Thank you.
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3 Crashes In The Last 2 Days
I have Bitdefender Internet Security 2013 running on my computer with Windows 7 Ultimate x64. In the last two days, I have had bitdefender services crash on me three times, one even generating a bluescreen error (screencap of info attached). I don't remember what I was doing the first time the crash occurred, the second…
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Some Modules Disappeared (total Security)
Hi Recently I noticed that some modules, e.g. Update, have disappeared from the main menu. I attached pictures of the program. How can I have them back? Thanks
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Bitdefender Customer Support Problems
I've had nothing but problems since I "upgraded" to Bitdefender Internet Security 2013. Suddenly, when I do a full system scan, my PC has Malware which cannot be cleaned. I have submmited four trouble tickets in the past week and none of them have been responded to. I've used the "Chat" option but they just refer the…
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Problem , Windows 8 And Ts13
hi i installed windows 8 and total security 13( one year ) on my pc , but when i want to login my connectivity network stop and i cant login to windows 8 , without total security is everything ok , i dont know why but i love TS13 thanks "srry for my bad english"
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Renewal Problems
My renewal for BF2012 expires at the end of this month. I have a license for both of my PCs. Given that, I renewed on 12 August with the new BF2013. Seems simple enough. Wrong. They still show my account expiring this month. I have tried all week via trouble tickets and the chat room to resolve this but apparently it is…
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Bdagent.exe - Application Error
Hi, When i turn on my i notice my taskbar isn't the theme its the basic then the error Bdagent.exe -Application Error Pops up and tells me to press ok to terminate when i check the processes the B disappears as soon as i press ok. i tried using the unistall tool but it doesen't go any further than "Load Unistall…
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Battlefield 3 "you Were Disconnected From Ea Online (1)"
I just bought BD2013 Total Security a few hours ago and I was expecting much about this AV-software. However, when the installation just finished, when I open Chrome, the CPU Usage of Chrome suddenly jumps to 100% and the browser is not responding. After a reboot, the problem was gone. But when I try to play Battlefield 3,…
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What A Buggy Support Web Page!
Guys, you have a major problem with your Website. I've already logged a ticket when trying to renew my license, that was because my existing license key is "Invalid" even though I cut/paste it from the My Bitdefender Products portal page. So now I go to submit a ticket via the links supplied in the Portal and it dumps me…
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[resolved] Busy Internet Connection
Hi. I am from Iran. I cant speak English well. I bought a license for Bitdefender Antivirus Plus 2013 last week. After installing the product and after product update (virus definitions update) , my internet line is busy. But when I uninstall Bitdefender and then install other antivirus product such as Avira free or…
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Limited Time Offer Early Renewals Get Special Treatment!
I have been getting these full page (Limited Time Offer Early Renewals get Special Treatment!) How do I stop them??????????? I have been using Bitdefender for over 12 years, and put it on other PC's for years also. Now the people I have installed BD on are calling me as I work on there pc's. Help me out here as I don't…
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[resolved] Missing Modules On Bidefender Total Security 2013
I bought Bitdefender Total Security 2013 for 3 computers. I've installed it on 3 PC's now but on the last one I can only see the Antivirus, Antispam, Privacy Control, Firewall and Tune-up modules. I cannot find anywhere under settings where to get the rest. This is a real issue, mostly after creating a vault that now I…
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Bitdefender Blocks Flash Player
Hi Can anybody tell me how to get Bitdefender IS 2013 to allow Flash Player to work? Unable to play any video content in Browser? Found this on Adobe Forum - http://forums.adobe.com/thread/601019 so it seems likes it's been a problem for a while. Have emailed Tech Support (waiting for a reply for nearly a week now!!) Thanks
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Bd 2013 Blocking Internet Connectivity Through Wifi
Hi, I have been using BD 2011/2012 since August 2011 on two laptops (both using Vista 32 bit) without any problem. However, after I upgraded to BD 2013 in end-July, I have been facing a strange problem. From time to time, my IE browser does not open any webpage at all when I am connected through wifi. I thought this may be…
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Autoscan Off After Every Reboot
My autoscan is disabled everytime i reboot and then i need to open bitdefender to resolve this problem. I'm using total security 2013. I got a arn. file but cannot place it here cause it's to big. Kind regard