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How Do I Use Bitdefender Internet Security To Halt All Network Traffic?
I am a new user (1/2 day). I've looked for but cannot find a button or other feature in Bitdefender Internet Security that lets me temporarily stop all network traffic. Other similar programs I've used have this feature, so I'm sure I've simply overlooked it. Can someone advise? Thanks.
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Bdis 2013 3 User License Related Question
I have BDIS 3 user license but use it only on 2 PCs in my household. Recently, my parents who live in another European country bought their first laptop. Is it all right if I install BDIS on their laptop in another country and it that way use my remaining 3rd license? In the case that the answer is "yes", could somebody…
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Bitdefender Disabled Itself And Demands Login?
Hello, new poster. I have had free bd for about a month after a repair of my XP install. Took off Avast. This morning I got a popup but unlike the ones in the other thread, it said bitdefender was DISABLED and that I have to log on to proceed. No warning of expiration or request for registration. So why would it be…
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Html5 Speed Slow Down
Hello, I have noticed some odd behavior that may be related to Bitdefender 2013. The issue is when running a bandwidth analysis using an HTML5 format (found at speedof.me) it appears my connection speed is limited to 8.5 Mb/s. When I use a flash based version (speedtest.net) I get the full 35 Mb/s down. Upload speeds are…
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Bitdefender Blocking Webpage
Hello, ever since I installed Bitdefender total security 2013 it is blocking a website that I use all the time and making it load erratically. I can load the website without a problem on 2 other PCs that dont have bitdefender. The page is http://www.gowagsteams.com/. Can you help please?
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Forgot Password
I have my password for My Bitdefender but the one I wrote down for accessing control over Bitdefender on my computer is not working. I can't do anything with the program unless I have that password. How do I get my password back?
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Vsserv.exe Locking Files
The VSSERV.exe file in the Bitdefender folder is locking down files. How do I stop it? I've excluded the folder from the virus scan, so what now?
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Bitdefender 2013 Scan Failures
Hi there, I have been very happily using Bitdefender2013 for around a year and a half now but recently my scans have started failing. This happened a few times previously over the last few months and I tried re-running it and then the scan would complete successfully it seemed. However, since 12th January I cannot…
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Bdtl.dll Problem Again
Having had a dreadful time working with my ISP sorting out bandwidth issues, specifically the "bursting" showing when using Ookla Speedtest and manifesting itself in awful streaming using YouTube, iPlayer etc. I finally found out the problem was bdtl.dll. Renaming it bdtl.dl_ in Safe Mode completely resolves the problem in…
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Total Security Thinks The Program I Am Developing Is Malicious
Hello All, I have Bit Defender Total Security 2013 running on my computer. I am a a software developer and I am writing a C# application that runs in the system tray. I have recently added code in my application that checks to see if it's already running at startup and, if it is, it does not start another instance (only…
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Registered 2 License Keys Add The Same Time.
Hi, I bought Asus laptop last few days and got 2 bundled license keys of Bitdefender Internet Security 2013 from the seller. Each of the keys are valid for 6 months, thus 1 year in total. I was told that there should be no problem if I register both key at the same time as the validity days will be accumulated. I added 2…
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Help! Bitdefender Window Not Showing Up!
whenever I click "show" on the task bar after right clicking on the B symbol, it doesn't show. same thing for when I click on seccenter.exe
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Can Bd Total Sec 2013 Coexist W Malawarebytes?
I'm using BDTS 2013. I have no complaints, but would like to install MalawareBytes as a secondary line of defense. Can BDTS coexist w the MalawareBytes Free (which is an on-demad scanner, as far as I can tell)? How about MalawareBytes Pro, which includes on-access scanning? Can that be used along w BDTS? Thanks. Aloke
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How Do We Get Rid Of Pasword Protected Threats
On completing a scan bitdefender reported that it had found 129 suspect file on my wife's computer. 110 files were moved to isolation which I eventually deleted but 19 "threats" were reported but could not be moved because they were "protected by a password" How do we get rid of these files? The second thing the anti virus…
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Can You Stop Bf From Scanning Usb At Each Plug In?
Is there a way to stop BitDefender from scanning my Kindle and my USB stick every single time I plug them in. it gets very tedious having to stop the scan, and go to the USB via Computer rather than the auto load.
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Bitdefender Interferes With Apple Tv
Yesterday I purchased and installed Bitdefender Antivirus Plus on two computers. After installing, iTunes will no longer steam video to my Apple TV unit via my wireless network. Before the installation, it worked just fine; now, I get a timeout error message. To confirm that Bitdefender is indeed the culprit, I uninstalled…
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I Was Wrongly Charged On My Credit Card.
Has anyone else here had any issues with being wrongly charged for Bitdefender Install & Configure. Somehow after making the purchase for Bitdefender Internet Security, the website was designed in such a way to bring the customer to a page where they try to upsell you the Bitdefender Install & Configure package. However I…
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Lost License Key
Good day everyone. I had BitDefender 2012 IS installed on my PC and decided to upgrade to 2013 when I saw this http://forum.bitdefender.com/index.php?act...f=311&id=42. The problem is "The installer will automatically retrieve your license key so you will not need to enter it again during the setup"... Well it didn't and…
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Total Security
I got some kind of virus on my computer that is screwing with my internet connections. It is telling me my DNS server is not responding. Connects just fine in safemode with networking. I turn on the Total security and am told that it can not run, please restart your computer. I do this again and get the same message.…
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Xp Stops As Mup.sys
Dear Bitdefender, I had been having issues with BTS 2013 where the package would crash and need to be restarted with some regularity. I tried to use the repair function for the second time to remedy the issue thinking that would be simpler than doing a reinstall. Unfortunately, when I did that I immediately encountered a…
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Auto Renewal Unsatisfied Customer
Last month I was getting bombarded with pop-ups on my desktop to renew my licence (which is bloody annoying by the way). I thought I better get in and take an offer on a new licence before I lose out. I paid AUD$39.95 for a new licence and thought that was a pretty good price. I wasn't prepared to pay for the full price of…
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Ms Office Freezes
Hi, Very often, Word and Excel (Office 2010) don't respond when I want to save. The result: all work is lost, even the original file has vanished. By Googling I found out many others have this problem and they all use Bitdefender Anti Virus. So, can someone please help me out, is there something I can do in the settings of…
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Add Network To Trusted Sites In Bd Cloud Console
I have two networks connected over a lan to lan tunnel. Bitdefender firewall is block printer and domain communication. I have attempted to create a new rule added the 2 subnets for local and remote and set to allow for ports 1-65535 but it is still preventing communication. There has to be a better way to do this then…
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Antiphising Status
Dear Sir, Madam, at my Mac the Bitdefender Antivirus for Mac describes "Antiphising status is DISABLED" The options [Fix This Issue] and the option at the end of the upper line Issue(s) detected! This might …..your computer don't show any reaction. What are the possibilities? With kind regards, ruttej
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Active Scan Eating Hard Drive Space
I run my OS on one of many solid states and with BitDefender on a different drive. When I scan, BitDefender eats up all the space remaining on my OS drive with what I am assuming is scan logs. I haven't found where the logs/files are going but I assume it's using system environment variables? Anyone have more information…
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High Ping And Packet Loss
Windows 7 Pro 64 bit i7 Sandy Bridge 2600K 16384MB DDR3 ram (2) AMD HD 7870's in Xfire SB6141 modem Hard wired to modem, single cable to pole with only a ground block inline. I had no issues with the 2012 AV Plus but once I installed the 2013 Internet Security, I have high packet loss and a high ping. I uninstalled the…
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Issue With Renewal
Hi, So far renewing my anti virus software has been a nightmare, depressing stressful and upsetting. My anti-virus software was due to run out and I was getting emails from bitdefender reminding me. 1st Dec 2013 I went for it and was charged £29.95. Thinking I had renewed my copy of bitdefender I was then charged £23 on…
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On Acces Scanning Is Disabled
I`ve a problem with on-acces scanning. I did: repair reboot reinstall Problem still ocuures My sys log: http://speedy.sh/vCVcy/BDST-WINDOWS-EQ12SPV-2013-12-12-22-48.zip
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Ignoring A Macro Program
I use a keyboard program, AsUType, http://www.asutype.com/index.html, for keyboard macros. I keep having a problem with case swithcing. Charles W Billow ends up cHarles W Billow, or some other manifestation. I just rebuilt my Windows 7 install from scratch, and was having no problems till this morning when I re-installed…
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Activation Problem
Dear, please help me i cannot able to active my license. i got bit defender as add-on pack with my laptop. when i try to activate it.. it shows invalid key please help. i have raise a customer support from the console and i got the ticket number # 2013121208360002 country : uae. thanks