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Compatibility Question.
Will Bitdefender Internet Security 2013 allow other programs such as Malware Bytes and Super AntiSpyware to operate correctly on the same PC or will they be in conflict with each other?
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Petition To Make Bis Compatible With Asus Suit Iii
Hello, If you are affected by this issue please post here. I have freezes on scans and my firewall isn't working due to incompatibility with Asus Suit III. Both 2013 and 2014 are incompatible !!! -J
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How To Stop "activate Bitdefender Services" Popup
At some point during start up, Bitdefender Antivirus pops up a window for logging in my BD account. The window is titled "Activate Bitdefender services". How do I stop that from happening?
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Invalid License Key Problem
it happened just now when i boot up my pc and Bitdefender logo turns red..when i clicked it,it says i'm sure that i still have 200+ days more before expiry..pls help
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Bsod During Initial Total Security Install Scan
Hey, forgive me if this is poor, it's been a long night. Bought Total security 2013, but when I attempt to install it I will get a BSoD every time during the system scan performed before the install. almost always happens at about the 18% mark, but sometimes earlier. System: windows version: Windows 7 Service Pack 1, 6.1,…
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Who Are Your Partner In Iran?
Hi. I live in Iran. I want to buy bitdefender. I find this websites that claim they are your partner: www.bitdefender.ir www.bitdefenderme.ir 1) Are they your partner 2) do you ban Iranian IP? (some other security softwares for update must use proxy for change Iranian IP) 3) If I travel to other countries can I update my…
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Couple Of Issues With Antivirus Plus.
I hope I am putting this is the right place. I have installed Anti Virus plus and have had a couple of issues. It crashes when I try and scan and I keep getting BitDefender services are not responding and I have to restart my PC to get it back up and running. Also, I use Calibre to convert PDF's but when I try and use it…
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Cpu Usage Of About 25% From Bitdefender Security Service
For no reason at all vserv.exe sometimes tends to take up about 25% of my CPU usage, normally this isn't something I notice in the least due to having a nice i7 3820, however when I use CPU intensive programs like Corel Painter it becomes a huge issue and as a graphics designer and illustrator I use those quite a lot. The…
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The Antivirus Solution Installed On Your System Is Cleaning Your Computer...
Hello, I have recently done an upgrade from a clean installation of Windows 8 to Windows 8.1. I installed BitDefender Total Security 2013. It worked perfectly for a while, but suddenly when I turned it on, I saw a message that antivirus is cleaning my computer - so it doesn't boot at all! What can I do to make it work…
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Pre-boot Clean Stuck!
I have a huge problem. My bitdefender prompted me to perform a restart, I did and it started the pre boot scan with a black screen and "The antivirus solution installed on your system is cleaning your computer." Is the only thing on the screen. It just says this for hours and hours on end. All day. When I tried to restart…
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Windows Update Error 8024402f
The MS description says to check my connection -- which obviously is working -- and if that doesn't fix it check the firewall and/or AV settings. What should I look for or switch or set to get past this error? Regards, Chuck Billow
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Auto Renewal And Broken Link On Bd Au Site
Hi, I have just checked an old email account, and noticed an automatic payment for a subscription renewal to BD through digital river (it was in my junk mail). I have not used BD for months as i have switched to another AV. I managed to navigate my way to a refund link through the email i was sent (with great difficulty as…
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Plz I Need Your Help
hi to all .... I just bought a new version Bitdefender antivirus plus for 1 YEAR protection for 1 PC + offer from company also 1 Year free after registering in "My Bitdefender ", you will receive 356 DAYS EXTRA license , so Total 2 Year I got the first year , but after registering at the site did not get a second year free…
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On Access Can Is Disabled
Hello, I had a power outage while my PC was on, everything was running fine. The computer came back up and everything else is running except Bitdefender syas there is a critical issue to fix. I click the message to view all issues and it says "On-access scanning is disabled." There is a check mark next to it that is…
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How Do I Test All Modules Of Bitdefender Total Security?
I want to test all functionality od BD. I know I can create an EICAR text file to test the anti-virus module. How about firewall, antispam, antiphishing? Is there a EICAR-like web site that one could could visit to check out the protection against such events? That site could benignly try to spam me, try to install a test…
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Any Way To Temporarily Suspend All Activities Of Bitdefender 2013?
I am using BD Total Security 2013. I am having trouble connecting to my work's remote access (using Juniper Secure Remote Access) and I suspect that switching from Microsoft Security Essentials to BD could be the reason. I would like to suspend all of BD's activities (AV, firewall, antispam, antiphishing, EVERYTHING) for a…
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Sphere Vs Family-pack: Still Unclear
I'm trying to decide between sphere and family-pack. I've seen your explanation in the forums here about email accounts vs Bitdefender accounts, but that doesn't really explain anything. I am still unclear as to the difference between "email accounts" and "Bitdefender accounts". Does Family-pack mean that all devices and…
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Login Troubles
Hello. I recently installed a new hard drive. After installing windows 7 updates, my next order of business was to install bitdefender. However, when I try to login to mybitdefender I get an interminable loading screen. It just seems to want to load forever. I've tried Explorer 9 and Firefox. Any suggestions? Thanks!
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Bitdefender Rescue Disk
How am I supposed to run this thing. I wanted to scan my laptop outside of windows and was told the best way was to do it with a Linux based rescue disk so I downloaded BD's and booted it andd got to the scanner part but it kept failing due to no internet connection, but I had one when I started. Can you not run these…
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Network Issue After Installing Bitdefender Ts 2013
Hey, got an interesting little problem that you might be able to help with. Okay, so I have a laptop, running Ubuntu. It's kind of old, but it's running 100% (Well, close enough, heats up a lot but that's just because it's old), it's what I'm posting from at the moment: I'm wired into my modem (it's not wireless), and…
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No Reply From Support
I was told by my reseller to contact bitdefender support via the contact form page to request a refund for a auto subscription payment (payment was taken when I have over 3 months subscription left). I did this two days ago and have heard nothing, I have today again re-requested a refund and hope the lack of a reply was a…
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This Forum And Internet Explorer 11
This Bitdefender forum displays in Internet Explorer 11 without issue when I'm not logged in, but the minute I log in the page goes straight into a reload loop; this occurs in the the desktop and Metro versions of IE11 under Windows 8.1.; Firefox works without issue. Is it just me or is anyone else experiencing this?
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How To Install Bluestacks Application
haii friends i using bitdefender antivirus.....i try to install bluestacks application in my pc...when installing bluestack, a dialogue box will come with heading bluestacks installation failed and shown "Error 25001.you seem to have Bitdefender antivirus installed. Bluestacks is currently not compatible with Bitdefender.…
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How Come Bitdefender Doesnt Make An Anti-rootkit?
Just wondering..(and i dont mean that lame bootkit tool that only scans for that one type of rootkit.)
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Problem With Booting Computer
I am new user (under 30 day trial) and when I rebooted my computer it went to a blank screen saying "The antivirus solution installed on your system is cleaning your computer". I assume that is bitdefender. My question is how long with this take (standard HD)? How do I know its finished? Thanks
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Bitdefender Total Security 2013
Hi there I have just received an email regarding auto-renewal for the above product. Another subscription will be taken by the end of November. I do not want this as I no longer require the software. I tried the digital river link (findmyorder.com) and logged in successfully using my original order number and a password. I…
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Bitdefender Disabling My Wireless Adapter
I recently installed Bitdefender Internet Security 2013, renewing from the previous 2012. Now, my wireless adapter will not work. This was not a problem before this new installation. I am running Windows XP on an HP ProBook 4415s. All Windows XP updates are onboard, but not SP3. When I access the HP Wireless Assistant…
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Mixed Results When Scanning Files
Today I downloaded (for updating) CCleaner407 "ccsetup407.exe" from http://www.piriform.com/ccleaner/download?upgrade First BD scan 213 files OK Second BD scan 1 file OK Why the discrepancy of file count when scanning the same file ? Thank you
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Your Business Practices Have Lost You A Customer - Refund Me Now
ESCALATE this TICKET ID:201310221025043 - NOW! You are no better than internet scammers!! You have taken more money from my account then I have left. You have taken the last few funds I had in my bank account on a week that I had to pay some large payments out, and many days before payday. You have stolen money from the…
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More Problems With Bitdefender Rendering My System Unusable
My first problem was BitDefender's update completely rendering my system unusable for and shorty after the duration of the update, this was resolved by completely disabling BitDefender's automatic update and updating only when I'm not using the computer. Topic: http://forum.bitdefender.com/index.php?showtopic=49000 For…