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Can't Contact Support As I Can't Find License Key
So a few weeks ago my HDD kicked the bucket and died. All of my programs were wiped and so I'm currently in the process of re-installing everything. I'm having a lot of trouble trying to get back my subscription for Bitdefender Internet Security 2013. Basically, I can't open a ticket with support as it requires I give my…
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What Is The Difference Between Bitdefender Total Security 2013 And Bitdefender Windows 8 Security?
I'm having a really hard time figuring exactly what differentiate these two version of BitDefender.. The website itself doesn't really help much either as the entirety of BitDefender Windows 8 Security is not a part of the comparison page at all for some awkward reason. I'm going to install BitDefender on two dedicated…
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Bitdefender 2013 Active Virus Control And Windows 8.1: Problem
Hi, when I have updated my Windows 8 to 8.1 now I see Active Virus Control is not turn on. It is off. Can I solve this problem? Thanks
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Autoscan Is Getting Disabled At Startup - Bitdefender Internet Security 2013
Hello, I am using Bitdefender Internet Security 2013 and the problem is Autoscan is always getting disabled at the system startup and I have to manually turn it on. I extracted the log using the BDSysLog_i.exe. Can anyone please guide me further on what are the next steps? Thanks for your help on this. Regards, Pravin…
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Windows 8.1 Issues
BitDefender Total Security 2013 Some issues after upgrading Windows to 8.1 * Will not go to Autopilot mode. Keeps resetting to User Mode * Very slugish interface - It can take up to 10 seconds to display menu after tray icon right click * Slow to respond to tray double click to open - it can take up to 10 seconds for BD to…
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Techtraders Uk
I'm condsidering buying IS 2013 from here http://www.techtradersuk.co.uk/shop.html?_...amp;id=22178957 £6.99 seems a real bargain - but is it a genuine key?
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How To Use Trusteer Rapport With Bitdefender Internet Security 2013
Hi there I am new here so I hope this post is in the right place etc. I have searched for help with my "Rapport" issue but have not found what I consider to be a concise and easy solution. I am running BitDefender Internet Security 2013 on Windows 7 Professional 64-bit. I need to use Trusteer Rapport on a my PC too. I…
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Turn Off The Wallet?
Is there a way to disable the BD Wallet? I have no plans to use it. Regards, Chuck Billow
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Bsod Ntkrnlpa.exe
Hi, Since installation (and reinstallation) of Bitdefender I keep getting a BSOD. I use Windows7 Professional SP1 and Bitdefender Total Security 2013 Version 16.28.0.1789. The problem does occur when BD is making a scan of the system in an idle state of my laptop. Attached, you'll find the latest minidump (disguised as…
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Pre-sales Question
Symantec lets me chat, in real time, with a representative. While simply browsing the product line. Unfortunately, that product line ######. With Bitdefender, on the other hand, I can't see a way to ask a pre-sales question AT ALL. Every contact method asks me for a license key. I've posted a question in the forum, but…
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Bitdefender Tried To Destroy My Windows 8 Install
I installed BitDefender Free Edition yesterday to replace Windows Defender. This morning, it popped up saying that it needed to update itself, I clicked okay -- a minute or so later, it forcefully restarted my computer without even asking me, causing me to lose some work in an unsaved program. Seriously, what software does…
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I Think Bitdefender's Update May Be Causing Some Major Slow Down For Me
My specs: i7 3820 16GB RAM GTX680 2GB C Drive - SSD Verbatim 2.5" 128GB Secondary HDD - regular 1TB HDD OS: Windows 7 Ultimate - regularly updated Security: Main Security Program: BitDefender Internet Security - fully updated Second Opinion Programs that are NOT Active and do NOT cause conflicts with BitDefender: Malware…
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How To Stop Bitdefender Pop Up Advertising
I can't seem to get a response from BitDefender to this one but I see many, many complaints online about the advertising that BitDefender pops up about once or twice a week trying to get me to upgrade my computers to a more expensive suite. Anyone out there figure out how to stop this advertising? If I can't stop it, I…
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Internet Exploere Browser
My IE10 browser keeps freezing up on me and I have narrowed it down to Bitfinder....HELP!! What is Bitfinder doing to cause my browser freezing??
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Fyi, Bd Update Repeatedly Prevented Win8 64-bit From Rebooting
- Latest required Bitdefender (Free version) program update after initial install repeatedly and consistently prevented Win8 64-bit from rebooting so that system restore was required from Advanced Startup Options - At other times bitdefender quit and needed to be repaired in order to resume running No response is requested…
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Bitdefender Programme Affinity Asignment
Ever since installing Bitdefender, my PC has slowed. I want to limit the programme running to just one of my 4 CPU's but, although logged in as administrator, Bitdefender will not allow me to change programme affinity. This is not acceptable and I need to have control of this aspect. I'm running Windows 7 home premium on a…
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Removable Devices Popup Missing On Windows 8.1
as above: it happens to you? when insterting removable per drive,HDD or DVD,no pop up scan options appears.it happens only in Windows 8.1,in Windows 8 notifications appears. BD Team can fix this issue in the next releases?
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Genune Keys
Hi All I'm purchasing Bitdefender Internet security Licence codes for customers from local dealers. They are sending the Keys only. How to check those keys are Genuine and accepted by Bitdefender . Thanks
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Bitdefender Antivirus Plus Forgets Settings
Hi, I run Windows 8 on my Laptop and have the problem that my Bd Antivirus Plus forgets the settings like the enabled "auto update" function or the disabled "auto-scan" which was really annoying when the PC was idle. I tried to repair Bitdefender, didn't help. I tried to uninstall it with the uninstall tool but this wasn't…
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Bitdefender Cloud Protection
Hi I have used Internet Security 2013 for a while and am very satisfied, until now. Have tried to rapport an error several times and different ways, but no response. The problem is when I tried to update my favorite genealogy software on this address http://www.legacynorsk.com/index.php?optio...r&wrap=Last ned Legacy paa…
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Avc3.sys Blue Screen
Hi, I'm running win 7 64 bit and Bitdefender 2013. I have been having some blue screen dumps lately. I just installed BD and that is when the issues started. Today being a bit over the issue I dug into the reason. I found mention of the avc3.sys file being at the root of the crash. I saw an article about how to send a log…
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Windows Defender Nag Screen After Windows Update
To day I manually updated Windows 7. Bypassed optional updates. No selective updates With every reboot and cold boot -- I get the Windows Defender nag How do I stop this nag screen recurring? So far I have done a Bitdefender Repair. With no luck at resolving my problem Would appreciate any help
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Bitdefender Total Security 2013 Vs. Bitdefender Windows 8 Security
Hi, I have 3 PC's at home: One Windows 7 and two Windows 7. Should I use Bitdefender Total Security 2013 on all 3? I can buy the product for 3 licenses at lower cost than single PC. Or should I use Bitdefender Windows 8 Security on the Windows 8 PC's? Is Bitdefender Windows 8 Security that much better (how?) for Windows 8…
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If I Buy Bitdefender Total Security 2013 Value Edition M2 - 3pcs/2years Now, Will I Get The 2014 Ver
"Bitdefender Total Security 2013 Value Edition M2 - 3PCs/2Years" is being sold at a discount now that 2014 versions are out. If I buy "Bitdefender Total Security 2013 Value Edition M2 - 3PCs/2Years" now, will I get the 4014 version and, presumably the 2015 version when they are out? Thanks. Aloke
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Did Free Upgrade - Bd Lost License Key
I followed the instructions in this thread http://forum.bitdefender.com/index.php?act...f=311&id=42 where it says "The installer will automatically retrieve your license key so you will not need to enter it again during the setup." But after uninstalling the old version and installing the new one, BD did not automatically…
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Dialup And Bd
I've been using BD Antivirus Plus 2013 since January with my Netzero dialup, good connection with about 45 kbps, with no problems until about two weeks ago. Up to that point my updates were downloading successfully and the antivirus autoscan was working. Now two weeks ago the interface is not working properly and I'm…
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Thunderbird Periodically Unresponsive On Mac Os X
Now and again for the last week or two (not before) Thunderbird will become unresponsive with a spinner cursor. This usually lasts about 20 seconds. Input completely halts; typed characters simply do not appear. If I open Activity Monitor, Thunderbird is displayed in red and marked unresponsive. BDDaemon jumps up to 97-99%…
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On Access Scanning Disabled
I found an old post with this problem and have tried the solutions there without success: Rebooted computer several times. Tried a software repair. Rebooted several more times. Downloaded the Support Tool and ran it, generated the relevant file. The other thread said to PM the file to Christian, I tried doing this and it…
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How To Contact Bitdefender Support
Is there a way to contact Bitdefender customer support by Email ? The contact form on the web site is locked and non usable. I'm trying to request a refund for auto-renewal which I didn't authorize.
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Is There A Version Of Bitdefender Without The Firewall?
Bitdefender's firewall is messing up all sorts of online multimedia features, from Youtube videos to videos inside a Steam client. Is there a passive version of Bitdefender? I just need to scan files manually from time to time and don't require such rigorous protection. I don't mind strong protection but if it starts to…