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GWarren - Unable To Install Bitdefender
I purchased TS 13 back on November 1st. I'm still unable to install the product. I've tried to work with customer service, but they haven't been very responsive and it's now been two days since I've heard from them. My computer has no protection at this time. When unable to load the purchased product, I tried to load the…
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hoang manh chien - Unable To Install Bitdefender
Hello <_<smile.gif Please go to Control Panel and uninstall everything in that list related to Microsoft Visual C++ Redistributable (2005, 2008, 2010, etc). http://windows.microsoft.com/en-US/windows...hange-a-program Now reboot, run CCleaner to clean up the registry:…
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Reinstallation After Uninstall
I had a copy of 2013 total security that had to be uninstalled because of a virus,I can't seem to find out how to reinstall by using my license key
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Unable To Install Total Security 2013
Hello, I just tried to install TS2013 (German version) but I got a message: This program cannot be installed on your computer. System: Windows 7, SP1, 64bit I also tried to install with offline installations. Same message, same problem. Who can help me? Regards Moritz
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2013 Installation Troubles
Hey guys/gals, I bought a copy of BD 2013, and whenever I try to install it, I get all the way through, only to receive "The application cannot start, error code (0xc000007b)" or something similar, if anyone can help me, it would be much appreciated, thank you!
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System Requirements
I am trying to install bitdefender total security 2013 on my second laptop. I am currently downloading a service pack for my windows 7 but i have a intel celeron 900 processor in this one, will it work?
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Installation
Good day all I recently bought BD 2013 Antivirus Plus. I placed the disc in my DVD drive and nothing happens. I right clicked the drive and clicked on open and a dialog box appeared and said please place disk in drive. I thought maybe my drive packed up so I tried putting any other kind of software in the drive wether it…
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Product Registration Failing
Recently bought BitDefender total security 2013 and have installed on three computers. However, when I go to register on MyBitdefender it fails saying the key was already in use.
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Bitdefender Internet Security 2013 Freezes/crashes Windows 7 During Installation
Hello, System: Windows 7 Home Premium with SP1 on a Vaio laptop with adequate requirements for BD Issue: During installation the whole system freezes. Can't move the mouse...nothing. Have to force shutdown. Always happens just as the "downloading" and "scanning" progress bars begin to show (ie. after I have agreed to the…
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Bitdefender Total Security 2013 - 90 Days Trial
Hello, You can test Bitdefender 2013 for 90 days using the special kit available on HotforSecurity.com Click on the banner to get it! *
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Windows 8 64bit Can't Install Bd2013
Like many people seem to be reporting, I am unable to install my newly purchased Bitdefender 2013 - It just keeps crashing my PC. I've had to wipe the drive 3 times now to correct the fault - Luckily I'd backed up to an external drive before installing Windows 8 so I've not lost any files (only hours of my time I'll never…
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Liscence Key
Hi there, I think im just being dense, I purchased total security 2013 and installed on my mrs laptop. So now i am trying to install it on mine. For the life of me i cannot find where to enter the liscence key upon instalation? i wasnt prompted, Ive installed the free 30 day trial hoping inside the program i could activate…
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Registration Key
Recently bought Bitdefender total security 2013 and was never able to register on my computer. It says registration key is invalid. I just bought this two days ago at staples.
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Windows 8 And Bd2013
Reading through this forum and reading that quite some people are having problems with BD2013 and W8 x64, I am hesitating to upgrade my BD2012 to BD2013. I have bought Windows 8 Pro x64 this morning and I am planning to install it tomorrow. Can somebody confirm that BD2013 can be installed without problems on W8Pro x64 ?…
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Unable To Install Bitdefender
I am unable to complete installation of Bitdefender Anti virus plus 2013 I keep getting this message "Downloading one of the installation files failed please check you internet connection settings and try again" Assisstance is appreciated thank you, joho
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Cant Activate My Account
They've sent an email to me, but it doesnt work. So how can I activate my account?
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[resolved] Failed To Activate The Product
Hi! I'm a user in Taipei, Taiwan. Today, I've upgraded my Bitdefender Internet Security 2012 to 2013. When I tried to activate the product with the Installation Key of 2012, it was been denied. It said, that the Installation Key can't be recognized. I'm so confused and don't know what to do next. Can someone help me to…
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Can't Activate Account.
The activation-link sent to my email address doesn't work. It just sends me to the MyBitdefender website. What is wrong?
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Windows 8 64 Bit - Bitdefender Install Crash
Hi, I have installed Windows 8 (64 bit). I have tried 3 times to install BitDefender Internet Security, following the instructions posted by Christian. Each time, I get part way through the install then my machine crashes (a black wall of death!). It then goes into a prolonged 'repair' cycle. This completely screws up my…
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Active Virus Control Won't Turn-on
I have Bitdefender Total Security 2013 which I installed today, however, Active Virus Control is blank set on aggressive; but there is no tab button to move it up or down? Hope someone could help me out. Tony
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Can Bd Repair/install Be Run From Safe Mode
If run in safe mode on Win 7 Pro 32bit...will repair-install run and work the same as if run in regular Win 7 ?
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[resolved] Bitdefender Ts 2013 Licence Key Problem
Hello, A couple of days ago I bought Bitdefender 2013 Total security, for 3 workstations and for 3 years. But now I'm having a problem registering Bitdefender on one of the workstations. When I enter the licence key, it says that i'm using a trial version of the program. Registering the other 2 workstations haven't been a…
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User Cancel Install...
I upgraded to Total Security from Antivirus yesterday. I had found out I had some malware on my computer and I got rid of it. While the malware was installed, Bitdefender installed just fine, but did not detect the malware. I used Malware Bytes to get rid of it. It wasn't totally gone, so I did a system restore back to a…
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Skip Product Check
Hello, I tried to install Bitdefender Antivirus and it displayed that I have incompatible software. Is there a way I can install it without having to uninstall software?
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Installation Not Working - Cannot Use The Software
Because the officual support is not giving me an answer, i will write my problem here: i have here a new machine with windows 8 64bit. The system was clear, so no other big software on it. I was just installing bitdefender 2013. But during the installation i had a crash and after that i was not able to enter my system. How…
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Blue Screen During Boot
I installed Bitdefender 2013 on a Windows 7, 64 bit computer. After installation, the computer begins to boot, but then goes to the blue screen, then reboots again with the same sequence. I can force the computer into the safe mode where I can uninstall Bitdefender, then the computer will boot normally. I searched for…
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[resolved] Windows 8 Always Rebooting If Starting Bitdefender 2013 Installation
I was trying to install Bitdefender Antivirus Plus 2013 64bit on my Windows 8 64bit system but its not possible. The Installation is starting, and then I just see that my system is just restarting. And the fun part is: after the first restart, Im not able to enter my desktop, because the system is restarting himself again…
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Can't Activate Bitdefender Antivirus Plus 2013
Unhappy that cannot get past "Activate your Product" screen with Bitdefender Antivirus Plus 2013 on 2 PC's, it is very annoying!! Have tried rebooting and activating from Top of the main interface but still not working. How can I get this sorted?
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Bitdefender Can Not Be Installed
Hello. I have encountered a major problem. I was trying to install "bitdefender_av_2013_64b" into Windows 8 64-bit operating system but I did not succeeded. Nothing special happened: I run the setup, follow the guidance but at the end of the installation, my computer (ASUS K55VD) restarts by leaving the BitDefender almost…
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Bitdefender Services Are Loading-please Wait
Just uninstalled BDIS2012 and installed BDIS2013 on our Win 7 Pro 32bit machine per installation instructiuons on forum using latest install file downloaded today. Boy o' Boy...would love to have a trouble free isntallation with 2013 on Win 7 32 or 64 bit ? Problem now is that the BD icon appears in the system tray at…