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Installation Errors - Bdagent & Seccenter.exe
While trying to install this product I keep getting two error messages which means I can't run the product, I have seached the forums and internet and tried many things but I can't find anything that has the problems I have. The first mesaage appears about 50% into the install and says bdagent.exe - unable to locate…
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Install BD for Mac
I too am unable to uninstall Bitdefender Ant-Virus for Mac. I have ran the uninstaller 8 times with no luck. I run it and nothing happens. This seem like a serious problem with this software as the internet is full of people with this issue. Hopefully someone from tech support will reach out to me to offer a fix for this.…
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Problem With The Activation Link
The activation email's link was only sending me to the MyBitDefender home, and it's not activating my account. Is there another way around this, or is there a way to get a new working link?
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Problems Installing Internet Security 2013
Hi, I am new to this forum. I just recently installed Bitdefender Internet Security 2013. I recently received an email from Bitdefender w/ 3 codes and good for one year licenses. Anyhow, I downloaded the file and installed it on my Dell computer running Windows XP Pro. After installation, I rebooted the computer. Then when…
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Bitdefender 2013 Total Security Stuck At Registration Panel
Dear support, I would like to get a solution for the following problem: I had an Bitdefender 2012 Total security installation on my Windows 7 computer. Today, uninstalled everything and installed windows 8. Found out that the 2012 version isn't compatible with Win 8 and found out I just had to download (direct link) the…
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Will Not Install
I have to say that I am VERY disappointed with Bitdefender Total Security 2013. I have tried a number of times to install the software with no gain ensuring traces of previous AVG have been removed. I am very busy and I do not have the time to spend on software that does not install at the first try. This product is not…
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Problem With Antivirus Plus
Hi, Yesterday I bought my copy of the product --- a license that lasts for a year and works up to 3 PCs. The first installation was fine, everything worked as I expected but the other two didn’t. When I try to run the installation kit I get the following error: C:\Program Files\Common…
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Installation Error
Hi,I downloaded the trial version and i can't get it to work. First the 0xc000007b error occured thereafter i installed the 4 .dll files in safe mode. But after restarting the computer there appeared another issue Bitdefender services don't react.The vsserv.exe file is not available.Try rebooting computer and i did a few…
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Bitdefender Context Menu In Windows-7 64-bit
In XP Bitdefender (Internet Security 2013) puts an option to scan a file on Explorer's context menu. My installation on Windows-7 does not have such a context facility. How do I put this in place on Windows-7 ? Regards, Cheemag.
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New Computer
Greetings, I used to have a computer with the Bitdefender essential 2013 on it. Today I bought a new computer and after I installed the product again, I failed to activate the licence key. Somehow it says my key is invalid, is there any possible way of reactivating that key? Or do I just need to purchase a new product? I'm…
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Problems Installing Internet Security 2013
can anyone help me. i CAN NOT INSTALL ANY BITDEFENDER PRODUCTS. so far no one can solve my probblem. I am using Win XP sp 3
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Refund
Hi How do I get a hold of someone to get a refund? I get cut off when I call. Chat hasn't been available and there has been no answers to my email. Thanks.
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Please Add More Cdn In Southeast Asia
After BitDefender 2013 downloading the setup files, and then comes the downloading the installation files, in my country (South East Asia region) it's very very slow while i have quite fast enough connection (2 mbps), please add more CDN (Content Delivery Network) in this region (either singapore or malaysia).
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Hotspot Sheild Prevents Bitdefender Installation Silently.
If I try to install Bitdefender on the system on which hotspot shield software is already installed, Bitdefender don't prompt to uninstall it although its detection is present in the "extern" folder as "hotspot.xml". And the installation process did not continue and there is no progress even after long time. It seems that…
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Using 2013 Key For An Older Product?
Can I use my new Internet Security 2013 keys to activate Internet Security 2012 and older products? And does that really well for all 2013 keys or are there exceptions for keys acquired during a promotion campaign? I only know it from other manufacturers that their keys can also be used easily for older versions.
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I Can't Uninstall Bitdefender 2013.
IT SEEMS THE UNINSTALL WON'T WORK NEITHER DOES IT SHOW UP IN UNINSTALL PROGRAMS LIST. IT REFUSES TO DELETE THE REGISTRY AND DIRECTORY EVEN THOUGH I RUN AS A ADMINISTRATOR. RUNNING THE SETUP FILE AGAIN GIVE'S ME A "YOUR MACHINE IS NOT SUPPORTED". RUNNING PROCESSOR EXPLORER SHOWS NO BITDEFENDER ACTIVITY. I HAVE TRIED A…
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Command Line Install
Is it possible to install bitdefender 2013 Is using the command line, to make a batch file installer. It does not need to be silent although that would be preferable
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Not Able To Register Internet Security 2013
Hi just bought Bitdefender Internet security 2013 and loaded it on my PC thru the CD. when Oi tried registering it , it refused to accept serial key that was on the CD case, saying it was wrong. What should I do??
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Problem Installing Bit Defender
Hi I have been trying to install bit defender for some time now, and when I attempt to I get a bdagent.exe error during installation and after it completes I get a seccenter.exe The application was unable to start corrently (0xc000007b) error whenever I attempt to open the security center. I also ran the diagnostic tool as…
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Can't Run Bitdefender After Install
Hi, So I installed bitdefender from online and I can't open the program. Everytime I try I get an error that has the number "0xc000007b" in it. I'm not sure if it makes a difference but I have a eMachines desktop with Windows 7. Is there something I can do?
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[help] Can't Connect To Bitdefender's Server
Recently, I have tried to install Bitdefender 2013, but I cannot connect to bitdefender's server (meaning i can't browse bitdefender.com, or download the installer) :wacko: . I have checked the internet connection, it's ok. I also tried to turn off my current AV program (Kaspersky), as well as turned off the firewall, but…
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Bitdefender Internet Security 2013 And Windows 8 = Problems
I installed this and upon reboot it gave me the Windows 8 version of a BSOD. I booted again and all was well. Except my net connection seemed slower. Then this morning at 8:49AM my computer locked up. I've uninstalled for now until I get some input from this forum. Any ideas whats wrong besides me installing Windows 8? Any…
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Error 0xc000007b On Win8
Just bought my license and can intall the program, keep getting this error, already did all the steps i could find in this forum and still have the problem.
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Installation Getting Stuck In Windows 8
Hello, I Bought bitdefender license yesterday but when i am trying to install it on my windows 8 system its getting stuck at the "Installation in Progress" stage its been here really long i dont know whats wrong can someone help ?
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1 Year License Left Days Are Not Correct
I sent several messages to Bitdefender, but didnt received any further reply, exept the first one ( a confirmation email) Bitdefender explained that my first use was on October 10th 2012 and that my left days are 251! But I bought Bitdefender Internet Security 2013 on 27 januari 2013 with a licence keys for 1 year and 3…
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Account Confirmation Failure - Help Please
Hi. I've Downloaded and installed BD2013 ok. But the account activation is failing. I received two separate account activation emails and I've clicked the link in those emails. It then diverts me to the mybitdefender page (https://my.bitdefender.com/en_us/my/#page=main.index), but it just hangs there 'loading'. Here are…
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Windows 8 Does Not Boot After Installing Total Security
i bought windows 8 and after installing all the apps i installed bitdefender total security 2013 after that the system did not worked anymore i had to boot with a live cd and delete c:\program files\bitdefender then the windows worked again i downloaded the installer at bitdefender.com and installed it again now it is…
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Dutch Version Bitdefender Total Security 2013
I just upgraded from dutch version Bitdefender Internet Security 2013 to Bitdefender Total Security 2013 but they sended an english installation link instead of the dutch version. How can i obtain the dutch version?
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[resolved] Total Security - Uninstall To Install
Hi This was raised as a ticket 201301111030078 and frustratingly its still outstanding since 14 Jan 2013- no response to several emails. I hope the forum can help. Apologies in advance fr the following- I have a dell desktop PC. About 6 years old. I subscribed to Bit defender total security 2012 a year ago and had no…
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Merging 3 License Keys
Hello to the bitdefender staff! I have merged 2 bitdefender license keys, everything went ok, the one with the biggest period of time was kept which is perfectly ok. I have one more serial key which i would like to merge with this one that i have now. Can you guys do this for me please? I am waiting for an answer, thanks.
