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How To Temporary Turn Off Protection In Bitdefender 2013
[how to DISABLE THE ANTIVIRUS PROTECTION in Bitdefender 2013] In order to disable the antivirus protection, please open Bitdefender and click the "Settings" button in the upper side part of the interface"; In the new window go to "Antivirus" > "Shield" tab and click on "ON" under On-access scanning. Select the time…
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Recover Files Disinfected/deleted By Bitdefender 2013
Hello, Starting with Bitdefender 2013 build 16.22.0.1534, there is a way to recover files disinfected/deleted by the product. The method can be applied if the file was deleted by the On Access Scanner or files disinfected/deleted after a scan(no matter the nature: contextual scan, system scan, device scan, etc). In order…
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*new* Button To Save Scan Log In Bitdefender 2013
With the last update 16.18.0.1406, we introduced a new button to save scan log after each scan. [how to GENERATE A SYSTEM SCAN LOG] - Before running the scan please make sure that you have the latest virus definitions downloaded via the Update module. For this you need to right click on the Bitdefender icon (the white "B")…
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Automatically Immunize Usb Devices In Bitdefender 2013
There is new way to automatically immunize all media devices plugged in the USB port. 1. Open the Bitdefender using the icon from your Desktop > go to Settings > Antivirus module > Exclusions Make the following settings for the scans: 2. From now, when you plug a device, it will prompt you to immunize the device and/or…
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Exclusions In Bitdefender 2013
[How to create exclusions for files, folders and processes in Bitdefender 2013] The steps are below and are quite simple: 1. Open the Bitdefender program > Settings > Antivirus > Exclusions 2. Add the file to the Active Virus Control exclusions: click on "Excluded processes" > add the .exe file of the software and make…
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Password Protected Items
In these cases, Bitdefender is simply notifying you that it was unable to scan certain password-protected or otherwise encrypted items, due to the fact that a password or encryption key is required to access the contents of the archives/files that are listed. In order to scan these files with Bitdefender, you will need to…
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How To Perform Commandline Scanning
How to perform Command Line Scanning in 2013 version, as I could not locate the desired file "C:\Program Files\Common Files\Bitdefender\Bitdefender Threat Scanner\Antivirus_xxxxx_yyy" And what are its switches for that command?
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Auto Scan, Kill The Hard Drive
I am running BD 2013 Total Security. My understanding is that the AUTO SCAN feature constantly scans the hard drive when the computer is idle. If this is correct, won't this constantly scanning when the computer is idle, cause premature hard drive failure , or isn't the hard drive actually spinning when the AUTO SCAN is…
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Not able to install “Bitdefender Antivirus free edition”
I had “Bitdefender Antivirus free edition” and it was working fine, but all of a sudden, it would not load up at boot-up. It would not appear in system tray. So, I completely uninstalled the “Bitdefender Antivirus free edition” and then uninstalled “Bitdefender Agent” and restarted the computer. When I tried to reinstall…
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Rescue Mode Problem
Respected Sir, I m new to Bit Defender , as when i Try to enter into Rescue mode , pop up window opens up saying Yor System will Reboot, when clicking on yes one Installer with BDR install Open up & lasltly on clicking on YES again , Error Emerges saying Rescue mode encountered an error please help me with this Error
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How To Allow A Web Resource?
Hi, I use Antivirus Plus 2013, and the latest update have blocked a program i use a lot. I have tried to whitelist the program, and also the ip it tries to communicate with, but I can't get it working. Where do you allow web resources in Bitdefender Antivirus Plus 2013?
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About:blank In Google Chrome
I see lots if solutions to the about:blank problem in IE home page, but I have the same problem in Google Chrome. I have tried the usual procedures of full system scan, clearing history, cookies, cache, rebooting, etc but nothing works. Any ideas please?
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"active Virus Control" Is Disabled
In BIS-2013 "Active Virus Control" is OFF I cannot turn it ON, the On/Off control is disabled I do have a a Custom "On-Access scanning" What alerted me to this situation is while looking for "Create a Restore Point" in Win7 Control Panel ... Control Panel> Action Center Virus protection (Important) (panel) ... there is a…
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The Same Virus Keeps Coming Back
I am running BD AV 2013 on Win 7 x86 Pro. For the last month I have noticed that the same virus is infecting my .pst file. Exploit.JS.PDF.FJ is infecting the file. My scan will catch it and clean it as long as outlook is closed. If outlook is open it will quarantine the .pst. not allowing me to run outlook. But the main…
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Major Issue With Laptop, Possible Virus? Can Anyone Help Me?
Hi, I am hoping someone can please help me? last night my laptop was fine, this morning as I turned it on, the finger print login icon was missing from the login screen, so had to login with my password. After I logged in, I was instantly welcomed with a load of errors, they are: igfxtray module has stopped working windows…
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Infected Web Resource Detected
Hello, I've a problem I can not solve. Very frequently I've got the following Virus Scan Event in Total security. Infected web resource detected. The application skype.exe accesses a web resource http://go.flx.com/imp? id=....... that has been detected as infected. The web resource has been successfully blocked and your…
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Bluestacks
I followed this thread: http://forum.bitdefender.com/index.php?showtopic=35502 to fix an issue with Bluestacks Unfortunatelly, after following all steps Bluestacks still cannot be installed on a computer with Bitdefender Total Security installed. Do you have other solutions?
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Upgrading To The Latest Version Of Antivirus?
I currently have Bitdefender 2013 Antivirus on my PC, I realise there is a later version available, apart from probably some new features is it really necessary to update annually as a new version is released? My 2013 version works fine and if the security is the same for 2013 and the latest version I can't see the point…
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Free Upgrade To New Bitdefender
I have just discovered Free Upgrade To The NEW Bitdefender For All Customers http://forum.bitdefender.com/index.php?act...f=313&id=42 This week I renewed Bitdefender Internet Security 2013 for 3 PCs * Am I eligible for "NEW Bitdefender" ? * How is the new version "named" (BIS 2104) ? * I assume all my settings, Firewall,…
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Add An Internet Address As An Exclusion
BD keeps giving me a warning on http://brain-test.net/braintest/eng/?data=NTAsNTA%3D. But I want to add this as an exclusion. How/where do I do this? Regards, Chuck Billow
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Command Line Scanner
Hi, I recently purchased a BitDefender Total Security and I want to automate some analysis task. Where is the command line scanner? I tried to use the typical one in C:\Program Files\Common Files\Bitdefender\Bitdefender Threat Scanner\Antivirus_******_YYY\bdc.exe but there is no bdc.exe neither bdscan.exe here. Where is…
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Bsod Bit Defender Internet Security 2013
Hello , I am getting ocassional BSOD on a Windows 7 32 bit system ant it seems to be caused by Bit Defender(caused by driver bdselfpr.sys). What should I do?
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Getting Rid Of Ak.ssl.imgfarm.com/images
My computer has been balky lately. In my history file I see a program -- ak.ssl.imgfarm.com/images -- running every day for several weeks. Bitdefender isn't picking it up. I've removed a couple of suspicious programs, but this hasn't gotten rid of it. Is there a way I can delete this program, which seems to be running in…
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Disable Cd Scan In Non Admin User Account. Ts 2013
Good day. I have several user accounts on my PC. I have already disabled the scan of CDs for Administrator User Account (in Exlusions tab of Antivirus Seetings) But i can't do the same in other accounts. when i run antivirus as administrator ( context menu in non admin account: "Run As Administrator") it doesn't save my…
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Vsserv.exe - High Data Transfer Usage Problem
Hi, I have a new install of Bitdefender IS on Windows 8.1 (Kaspersky earlier). Sometimes B. uses over 7 MB/s of data transfer (not size). I have standard HDD, and when we add system data transfer usage to those 7MB/s the usage of my HDD is 100%. How to reduce data transfer used by vsserv.exe?
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Version #
How can I find out my current product and version number of Bitdefender? In other words, where is the 'ABOUT' tab?
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Autoscan Starts Up During System Scan
I'm running on a Toshiba laptop (plugged in). I've manually started a System Scan from the 'Scan Now' menu. It runs fine for a while and then I notice the 'Autoscan' message pops up and the laptop goes into full meltdown mode, fans screaming and things getting very hot. Is it supposed to do this? Doesn't Autoscan detect a…
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Adware.agent.nxr
I am using Bitdefender Anti-Virus Plus on a Windows 7 machine. It appears that Bitdefender let through a virus called adware.agent.nxr. After my problems started, I ran a Bitdefender scan and the report stated that this virus was present (in my Windows\temp directory), but that Bitdefender could not remove it. I have since…
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How Data Protection Works ?
I simulated data leak, for example by putting a plain text file with Visa like numbers and passwords in Dropbox or uploaded it via Chrome to a website. These numbers are in to Bitdefender Data protection list. Bidefender did not react. I cannot see the description of the feature in the Bitdefender Help. How Data Protection…
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No Desktop Icon
BitDefender 2013 installed on winXP sp3. To change full scan frequency, one is supposed to click the BD desktop icon. I've no such icon. How do I create that icon or otherwise access the page that controls scan frequency?
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Do You Protect Against Finspy/finfisher?
I saw on your facebook page that you don't consider FinSpy/FinFisher to be "malicious", despite the fact that repressive regimes are using the malware to target American citizens and record our conversations, skype calls, keystrokes, etc. Please either declare unambiguously that you protect my computer against this threat,…
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Why Is Vsserv.exe Using 25% Of My Cpu...
why is vsserv.exe using 25% of my CPU when autoscan is disabled? My CPU is set to down clock on idle in order to save power and temperature. This unwanted behavior is causing my CPU to clock to 100%. I disabled autoscan for this reason. Is the disable slider just there for decoration? This behavior is a deal breaker. Any…
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Slow Browsing On Cgi Webpage
After installing bitdefender my cgi page take a very long time to load and won't display anything before the whole page is loaded. Usually the first part of the page will showup and the bottom part that take some time to load will apear 20 second later. it seem to me that bitdefender prevent the page from displaying…
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Cookie.bs.serving-sys
BD Internet Security 2013 just quarantined "Cookie.BS.Serving-Sys" Googling has only turned up a lot of "buy-me" links Any ideas where it might have come from ? -OR- what it does ? Somewhere in the recent past I stumbled over a web site with explanations of virus.. ie Paste virus name into their search and it shows details…
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Blue Screen
Since I got BitDefender I'm getting a blue screen with this error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE I started searching for info and I found this topic where they said it's BD. Any help will be appreciated! Thanks.
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Antivirus Plus 2013 Blocking Web Access For Utility Program.
As the title says, I am running Bitdefender Antivirus Plus 2013, and it seems to be actively blocking HTTP traffic for a utility application I need to configure a piece of hardware I recently purchased. The program that is affected is called Gtuner (running v.2.16) and it is used to program and configure a device called…