Does anyone know how to remove the Bitdefender antispam toolbar from Outlook Express?

I don't mean just turn it off, I want to remove it altogether.

I wrote to BD tech support and was sent a very unclear reply which seemed to suggest I reinstall.

Thanks!

Since a few time, I observe that some of the mails sent by my NAS are automatically directed to the spam folder in Outlook.

The only way I can have them in my Inbox is by desabling the Spam feature in Bitdefender Internet Security 2013 ... I have already tried to put the mail adress as "friend", etc .... but no luck. How may have this working ?

thanks !!

RTDA: [Enabled, Hit: Yes, Details: v1.9.3; Id: 2m1g221.18rje58j5.1uvsh; img(1)]

What is RTDA mean? Which component is responsible for this?

(see attached file)

Is this normal? Why is BitDefender mucking around with my certificates?

I thought that the AntiSpam feature was for POP3 email, not IMAP.

You see, I keep getting a POP-UP from BITDEFENDER, advertising a discounted upgrade if I act early and buy now.

I currently have 267 days left on my current subscription. A little bit premature don't you think?

So maybe you should think about fixing this problem. Because I bought your product to prevent such BS.

If it persists, I''ll just have to use software from another company.

Have a good one

Also, will this or some other Bitdefender Total Security module catch malaware if I visit Gmail, Yahoomail etc on their web sites?

OS is Win7x64

Browser is IE10

Package is Bitdefender Total Security 2013.

All packages are set for auto update.

I think It's been around 2~3 weeks since it started deleting every email it considers as spam.

The problem is: we use the Windows Live Mail client on Windows 7 64bits and it wasn't filtering anything at all on my wife's pc before that date as she was receiving lots of e-mails from her discussion groups she participates in, spams and etc. The antispam option was disabled on her e-mail provider more or less in the same period stated above. Also I usually don't receive spam but started receiving after I installed bitdefender 2013 early this year but that's another problem.

So I checked today with her e-mail provider and asked them to reset her account, they did it and the e-mail is still being deleted anyway, even her brothers e-mails, and we can't configure anything at all in antispam module because it is not made for Windows Live Mail client as you guys says. I turned the antispam off on her pc, clicked the option to leave messages on their mail server even if they were deleted and they stopped disappearing on her webmail.

Should I uninstall the antispam and leave the rest 'on'? Can it be done or will I have to uninstall it completely and reinstall choosing what modules I want?

Thanks for your attention and patience and forgive my english because it is not my main language.

My system specs are as follows:

OS - Windows 7 Professional x64

CPU - Intel i5-2400

RAM - 4GB DDR3

Chipset - Intel Q65 Express Chipset (this is a work computer and it's a Dell Optiplex 790)

HD - 250GB WD

Currently using Office 2010 64-bit

I can see the toolbar in Outlook 2010 but everything is grayed out (assuming this is because the module is failing to start)

Any help would be greatly appreciated as I said, I am at my wits end with this...

Thanks in advance.

Regards,

Chuck Billow

I use Incredimail and add spamers to the spamers list in Bit Defender..Today when I went to add a spamer I noticed the list was empty for some reason..anyone know what happened?

Tom

I have installed BIS 2013 on my Windows 7 x64 desktop PC. I also have Thunderbird installed as my e-mail client. My email provider is Verizon. Verizon uses POP account with ports 995 and 465 with connection security SSL/TLS for both incoming and outgoing mail. I have the toolbar at the top, and there also is a spam folder. When I installed Thunderbird and setup my e-mail account 99 messages were downloaded. Most of them were spam. However, the anti-spam module did not label any of them as spam. I went to each message and click "Is Spam" but I continue getting e-mails from the same companies that are sending me the spam. Why is the anti-spam feature not detecting any spam?

Thanks,

Rocky

I still had the issue with needing to import around 300 email addresses into the AntiSpam module, but thought I'd just update the forum that I have now found a way to do this, by first saving one or two addresses, then manually editing the resulting .bwl file, and re-importing it into the AS module. The process is a little laborious, but not nearly so taxing as manually copying each email address individually.

I hope this may be of some use to someone, but I expect you all knew about it anyway - lol! Hopefully, a simpler method will be implemented in a future version of BDIS.

I work with BIS 2013 on my Windows 8x64 laptop and I am using Outlook 2013 with POP-accounts. BIS anti spam seems not to filter any spam Messages automatically. Even added spammer's mails are not filtered. However, when I mark spam as such manually the mails are transferred to the spam Folder in deleted items. Any hint on making BIS 2013 filtering spam automatically? Thanks!

user11

I have a number of emails (around 10) that come in to my inbox every day. I always highlight them and hit the "Is Spam" button on the toolbar but these emails keep going to the Inbox not into deleted items as I understood they should. The email addresses are not in the list of spammers either. Spam rate is showing as 0%.

It seems to me that the Spam filter is not working so would appreciate a response to see if I am missing something,

Cheers,

Malcolm.

PS I use outlook 2007 on a windows 7 64 bit machine

After I installed BIS 2013 (after some years of Kaspersky) Bitdefender deleted several new Outlook messages and treated another 40 or so new messages as spam. These messages were then virtually unreasable. When I try to turn the spam guard off I get an error warning.

Can anyone offer a solution so that I don't continue to lose mail?

Thanks RA

I cannot find how to accomplish this since most posts deal with OE 2007 or 2010. I don't use the antispam features and BD is slowing down the closing of OE dramatically. In fact much of OE's overall response time is slowed. any help is appreciated

Thanks for your time

I am running as a administrator with Windows 7 Ultimate 64-bit and the latest version of Thunderbird.

Thanks!

I use Outlook 2010 for an email client. All POP3 accounts. Blank e-mails have no sender, no subject and no-text.

I delete enough spam, I don't need to delete blank emails! Anyone know how to get rid of this?

Thanks,

Travis

When I select an email, I get the clickable options in the toolbar, but 'Add Spammer' and 'Is Spam' buttons do nothing.

In fact only the 'Settings' button reacts to clicks.

This is a continuing problem from 2012.

Any ideas?

Thanks,

Lee.

How I fix this problem

1. I have got a puzzling SITUATION WITH Anti Spam. After update and reboot it finally turned on. But still I can not change its settings as it ssows a message You should activate this first. I clicked activate but nothing happened. Then I tried to do it through outlook, I pressed activate and it started showing a ever lasting INITIALISING ANTISPAM message. Now what to do?

2. How can I allow a program through Bitdefender firewall? It has blocked IDM.

My system specs:

OS: Win 7 64 bit

CPU: Intel i5

RAM: 4 GB ddr3