Update — Expert Community

Windows 10 update issues

Pilchard — Fri, 31 Dec 2021 11:54:15 +0000

Hello Everyone.

I have a Win10 machine that seems to be 'stuck' getting the updates. It is stuck on build 26.0.7.36 from December 20th. It is online, I have great internet connection but it just sits there 'Checking for updates...

Suggestions?

Thanks in advance

Andrew

Offline Update Issue

Tuba — Sat, 18 Dec 2021 11:45:04 +0000

I am unable to get to the weekly update site. I get a 404 error when trying to connect. I am currently traveling in Brazil. Is this the problem? I have no other connection issues and am connected to a fiber optic internet connection.

Problem With Offline Update

soft-c — Tue, 10 Sep 2013 13:24:56 +0000

i got offline update from your site

but when i install it , i face with this message :

some installation files are corrupt
please download a fresh copy

how can i solve this problem?

thanks

VPN 183 tunnel error error on all desk top pcs

johnfine — Mon, 29 Nov 2021 07:32:27 +0000

all pcs are win 10 tryed support but still lost any help appreciated

how can i know that my bitdefender is using update latest version?

schege — Thu, 19 Jul 2012 17:22:54 +0000

Halo,

how can i know that my bitdefender is using update latest version? if i am always updating, it's alawys error. but when i restart my computer, it has written " update is last today"

Disable Update Notifications

the_wuggles — Sat, 23 Mar 2013 19:41:24 +0000

Hello All,

I had a quick question. I was wondering if I could disable the notifications from update. I often use my laptop offline, and getting numerous errors. Or do i have to put it to manual update?

Thank you,

Wuggles

notify me by mail an offline server

Tango — Mon, 14 Sep 2020 18:34:12 +0000

Hello everyone, 

For my console in Gravityzone to notify me by mail an offline server, what notification option can I take?

Update Failed, Error Code: 87

alt1579 — Sun, 11 Nov 2012 06:11:34 +0000

Hello BD support,

Every now and then, the update module reports an update failure with error code 87.

What does this error code mean? I can't troubleshoot what I don't know

Usually when I click "retry" (or "again", I have the Dutch version so I don't know what it is in English version), the update succeeds.

But this error is coming more frequently , so I want to get this properly fixed.

Bitdefender Total Security 2016

Jeanduplessis — Sat, 09 Jan 2016 13:01:19 +0000

Bought Bitdefender Total Security 2016 today from a shop and can not activate it as it is not accepting the licence key!!!! Very frustrating, think I will return it and get norton or anything else!

What Is The Proper Bitdefender Update Address?

Superich5100 — Fri, 08 Feb 2013 08:52:41 +0000

My bane of existence since installing Bit Defender professionally the one consistent problem is the software's problem to update. Please help me by making sure that I have the right update URL and most importantly what else can I do to make sure that my product updates properly. Here is what happens and I am sorry for not mentioning this earlier. The update download goes about half to a quarter way through on the progress bar and it never goes all the way. Please tell me what to do if you have had a similar situation because I have tried to manually update it and Bit Defender turns off and the update will not take.

Thank You,

Rich

Update Error -1008

hellookit — Wed, 18 Feb 2015 10:40:59 +0000

What error is this?

Can me someone explain this error code?

Bitdefender 2013 Product Updates

rootkit — Tue, 03 Jul 2012 04:36:58 +0000

Hello,

This topic will be dedicated for the product updates released via the automatic update module of BitDefender. This is only for 2012 products.

Each post will contain the product updates released along with the info explaining the fixes.

I hope you will it useful

Update Bremst Pc

heinz2012 — Sat, 14 Jun 2014 08:42:40 +0000

Bin mit der Bitdefender Internet Security an meinen 3 Rechner eigentlich ganz zufrieden.

Nervig ist jedoch, dass bei den zahlreichen täglichen Updates das System (WIN 7,Prof. 64 Bit)

Sehr langsam wird und kaum ein zügiges Arbeiten möglich ist.

Auch ist schlecht, dass sich das B neben der Uhr nicht verändert, wenn ein Update läuft.

Auch der Quick - Scann Turnus der vom Bitdefender vorgegeben ist verlangsamt massiv.

Das Icon ändert dann zwar leicht fast unmerklich die Farbe.

Kann man das Alles irgendwie einstellen ?

Gruß

Heinz

Error Code -1017 Update Issue

jt2092 — Mon, 14 Apr 2014 06:54:03 +0000

When trying to update bitdefender total security 2013, I get an error code "1017" and it fails to update. I restarted my computer countless times and try it again but get the same results.

In addition Bitdefender continues to thinks installation files from the OS have viruses etc. This is throughout all the computers I have my bitdefender installed on so I know it nothing I have downloaded.

Does anyone else have that issue. I tried reporting this issue through email to Bitdefender support and of course it doesn't go through....

(update Has Encountered An Error)

Demade — Sat, 05 Apr 2014 16:04:43 +0000

Hello friends, i'm a recent member on this forum with my weak english

I have a update problem with my bitdefender total security 2013. After trying to update, i receive this message (the message is in portuguese):

Anyone can help me?

Thanks!

My Internet Security 2013 Slowed Down My Computer, Please Help!

noser — Tue, 29 Jan 2013 23:38:55 +0000

Hi everyone...I just installed my new Bitdefender Internet Security 2013 and it has slowed down my computer speed drastically. Can someone please help me? Thank you very much in advance

How To Rollback Particular Updates?

Mr. Muffins — Sun, 23 Mar 2014 10:42:08 +0000

Hi there.

I had a some update a few days back which asked me to reboot my laptop I had been postponing it for a few days but finally gave in. The problem is since after that update or rather after the reboot my headphones/earphones do not get detected and of course do not work.

I have tried all other options like updating my audio drivers etc and trying new headphones etc but none of them are working in my laptop since after the update.

I don't know how an antivirus update will stop my earphones/headphones from working but it happened right after the update which required a reboot. And also I have tried all other options.

The update took place on 22/03/2014.

I want to try doing an update rollback and checking if its working. So want to know how to perform an update rollback of bitdefender.

Can someone please help me with this issue.

Thank you.

Command Line

Bulldog007 — Tue, 21 Jan 2014 05:20:00 +0000

I recently moved from AVIRA to Bitdefender because of SAFEPAY.

I would normally (at least once a month) scan my PC in SafeMode with AVIRA's command line scanner. Does Bitdefender also have a command line sanning option?

Can Update Frequency Be Changed?

Drewie — Sun, 19 May 2013 05:42:29 +0000

Is it posible to change the frequency of updates, I am often working on some large files and the 1 hourly updates become annoying as it grinds my system to a halt and I have to sit and wait for the update to finish before I can continue on what I am working on.

I have been considering turning off 'Auto Update' and only doing a couple of manual updates during the day. Is it possible to schedule updates for say 2 or 3 hour intervals?

Application Error: Seccenter.exe

Jabbacks — Sat, 09 Nov 2013 22:03:03 +0000

After installing this upgrade, I kept getting this error when trying to open BitDefender Internet Security. Looks like software is working except when trying to open it.

Thanks!

Receiving Duplicate Update Files

nutrobion — Thu, 23 Jan 2014 12:20:54 +0000

Last night, I installed BD Internet Security on a free trial. I set the update feature to 'ask me'. I accepted updates after the initial, official update. This morning, I was offered more updates. The names looked familiar. I wrote them down and accepted the update which seemed to go okay. Since then, I keep getting notices to install updates consisting of many more files as well as the files already installed this morning. In the distant past, I experienced malware being served to me via Windows Update notices, so this behavior makes me suspicious. Can anyone shed light on this situation? Why does Bitdefender continue to offer previously installed update files?

Thanks.

16.35.0.1936 In German?

100 — Sat, 11 Jan 2014 11:42:58 +0000

When will be the german edition updated from 16.34.0 1913 to 16.35.0.1936?

Bitdefender Update Error

lanofe — Wed, 25 Sep 2013 12:41:44 +0000

hello when I go to update my bitdefender 2009 Internet security, I get this error:( an error occurred during update http 404 error) please contact support!

i am not connected to vpn - proxy

I am not behind firewall

my os: windows xp sp3

I have this issue since 5 days and I am realty frustrated cause I could not get any solution around net and this forum.

I've also emailed my log file gathered by suppot tool.exe to bit defender customer care.

Regards

Artis

Update Event Settings

the_wuggles — Sat, 25 Aug 2012 16:10:21 +0000

Hope this isn't a repost, I tried searching but didn't find anything pertinent to what I am looking for. I am running Windows 7 Home Premium 64-bit, a clean installation of windows with just Firefox and Office 2007. I work with my laptop offline sometimes when trying to conserve battery power, or running a tune-up. Whenever I do, however, I keep getting event notifications that it failed. This has been happening continuously and I'm not sure how to get rid of the event notifications.

Anyone know how?

Bitdefender Update Error

DarkFlux — Fri, 11 Oct 2013 07:50:37 +0000

Error code 1002 .

Please help me .

Update Errors 1002, 2009

Dan_Wilder — Tue, 01 Oct 2013 08:38:50 +0000

I have received update failure errors 1002 and 2009 intermittently since installing Bitedefender on all my computers last year. Through support, I have uninstalled, reinstalled, upgraded and the problem goes away for a while but then reoccurs after an update requires a reboot.

In my firewall, it shows errors during updates:

2013/09/30 08:51:48.892 [bDFWCORE] Open process 4294967295 - c:\windows\system32\msiexec.exe failed. Error: 57.

2013/09/30 08:51:49.329 [bDFWCORE] Open process 4294967295 - c:\windows\syswow64\msiexec.exe failed. Error: 57.

2013/09/30 08:52:06.648 [bDFWCORE] Open process 4294967295 - c:\windows\syswow64\msiexec.exe failed. Error: 57.

Another forum earlier this year indicated it was due to a busy update server.

I have asked for resolution on this a number of times but nothing seems to work. Has anyone had this issue and if so, what resolved it.

Thanks Dan1W

Total Security 2013 Update Error

danthemanb3 — Fri, 20 Sep 2013 09:51:38 +0000

Hello,

I am having an issue with updating my Total Security 2013. This problem just started today randomly. I am getting Error 1008. My build is 16.33.0.1897. Bitdefender will not update and just shows this Error. What should I do to fix this problem?

Thanks, Daniel

16.30.0.1843 In Dutch

rnuis — Fri, 31 May 2013 08:15:54 +0000

When wi'll the 16.30.0.1843 version be released in the dutch version because the dutch version is still on 16.28.0.1789 , i find it a bit strange that the Dutch version doesn't update when there is a NEW version.

I hope Bitdefender wi'll responed on this threath.

Greats,

rnuis

32 Bit Updates For Windows 7 64 Bit?

Rootbeer — Tue, 27 Aug 2013 20:14:27 +0000

My Windows 7 operating system is 64 bit. I don't understand why Bitdefender keep sending me some 32 bit updates. How can I fix it?

Updater Module Was Not Found But Downloading Updates

best_mano22 — Mon, 26 Aug 2013 02:59:57 +0000

Hi,

I am new to this forum and bitdefender too, i have installed bitdefender 2013 after restarted my laptop once antivirus was installed i cant found the update module. But i am able to update via right click the bitdefender icon. Can you please help me regarding this.

Regards

Manoj S